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Productivity & Notes

Smartsheet

Spreadsheet-style project tracking with AI for formulas, summaries and dashboards.

3.7our rating
PaidFrom $9/member/moWorks with Claude Code

Quick take

  • Feels like Excel, works like a project tool. Easy for spreadsheet people, harder for everyone else.
  • No free plan. Pro is $9 a member a month billed yearly ($12 monthly); Business is $19 ($24), with a 3-seat minimum.
  • AI writes formulas, summarises sheets, fills columns and builds dashboards on every paid plan.
  • Long-time customers have complained about big cost increases under the newer pricing.
  • Best for structured projects with dates and dependencies, not quick team to-do lists.

What is Smartsheet?

Smartsheet looks like a spreadsheet but works like a project tool. Each sheet holds rows of tasks or items with owners, dates and statuses, and the same data can be shown as a Gantt chart, board, calendar or dashboard. Forms feed new rows in, automations send reminders and approvals, and reports roll up many sheets. Its AI writes formulas from a plain-English request, summarises and analyses sheet data, fills columns, and builds dashboards for you.

Pick Smartsheet when your team already runs work out of Excel and wants something more structured without changing how it thinks. It is strong in construction, operations, PMOs and other places with lots of dates, dependencies and reporting up the chain. Asana and ClickUp are friendlier for everyday task tracking; Airtable is better for building custom databases and apps.

The catch: there is no free plan, and long-time customers have complained loudly about recent pricing changes. Large sheets can get slow, and the interface feels dated next to newer tools. It takes time to set up well.

Who's using it, and who it's for

  • Project managers
  • Operations teams
  • PMOs
  • Construction firms
  • IT teams

Operations, PMO and project teams who think in spreadsheets and need Gantt charts, reports and approvals.

Key features

  • Grid, Gantt, board and calendar

    The same rows show as a spreadsheet, a Gantt chart with dependencies, a card board or a calendar.

  • AI formulas and analysis

    Describe what you want in plain English and it writes the formula, or ask questions about your sheet data.

  • AI dashboards and summaries

    Builds a dashboard from your sheets and summarises status for managers.

  • Forms and automations

    Collect requests through forms and set up reminders, approvals and alerts without code.

  • Reports across sheets

    Roll up many projects into one view for portfolio and PMO reporting.

  • Connections to other AI tools

    Business plans can connect Smartsheet to outside AI assistants through MCP, plus a full API.

How we rate it

3.7 / 5

Our rating

From using the tool ourselves. The average of the five scores.

Ease of use
3.5

How quickly someone non-technical gets value from it.

Features
4.5

How completely it covers its own job, and how well the pieces fit together.

Output quality
4.0

How good the results are before you fix them.

Value for money
3.0

What you get for the price, including the free plan.

Speed & reliability
3.5

How fast it is and how often it falls over.

Smartsheet pricing

  • Pro

    $9/member/mo billed yearly ($12 monthly)

    Individuals and small teams of up to 10.

    • Unlimited sheets and viewers
    • Gantt, board and calendar views
    • AI formulas, summaries and dashboards
  • Our pick

    Business

    $19/member/mo billed yearly ($24 monthly)

    Teams running several projects together.

    • 3-member minimum
    • Reports, workload and approvals
    • MCP connections to outside AI tools
  • Enterprise

    Custom

    Larger organisations needing admin and security controls.

    • 10-member minimum
    • SSO and advanced admin
    • Enterprise support
  • Advanced Work Management

    Custom

    PMOs managing large portfolios.

    • Everything in Enterprise
    • Portfolio and resource management add-ons

Which plan should you pick?

Business is where Smartsheet's reporting and approvals pay off for a team. Pro suits one person or a very small team. Use the 30-day trial on a real project before you commit to a yearly plan.

Prices in USD unless noted, checked 22 October 2026. Vendors change plans often, so confirm on their site before you buy.

Best use cases

Ways Smartsheet can slot into your week.

  1. 1

    Move a project off Excel

    Import your Excel tracker, add owners and dependencies, and switch to a Gantt chart that updates itself.

  2. 2

    Weekly status for leadership

    Ask the AI to summarise status across projects and build a dashboard leadership can check any time.

  3. 3

    Intake and approval flow

    Collect requests through a form and route them through approvals automatically.

  4. 4

    Formula help

    Ask for a formula in plain English, like days overdue by owner, instead of searching forums.

How it fits your tech stack

Smartsheet sits beside Microsoft 365 or Google Workspace, connecting to Excel, Teams, Outlook, Slack and Jira. Many teams use it as the reporting layer over work done elsewhere.

Connects to

  • Excel
  • Microsoft Teams
  • Outlook
  • Google Workspace
  • Slack
  • Jira
  • Salesforce
  • Zapier

Pros and cons

Pros

  • Familiar spreadsheet layout for Excel users
  • Strong Gantt charts, dependencies and cross-project reporting
  • AI makes formulas and dashboards much easier
  • Mature automations, forms and approvals

Cons

  • No free plan, and customers report big cost jumps under newer pricing
  • Interface feels dated and has a learning curve for non-spreadsheet people
  • Large sheets can be slow
  • Paid features split across tiers and add-ons

Smartsheet alternatives

The closest alternatives to Smartsheet in the library, best rated first.

Why it made the list

It is the go-to choice for spreadsheet-minded teams running structured projects, and its AI removes the pain of formulas and reporting.

Smartsheet FAQ

How much does Smartsheet cost?

There's no free plan. Paid plans start at $9/member/mo. Prices checked 22 October 2026 against Smartsheet's pricing page.

Is Smartsheet free?

No. There's no free plan. Paid plans start at $9/member/mo.

What is Smartsheet best for?

Smartsheet is best for Replacing Excel project trackers, gantt charts with dependencies and portfolio and PMO reporting. Operations, PMO and project teams who think in spreadsheets and need Gantt charts, reports and approvals.

What are the best Smartsheet alternatives?

The closest alternatives are Granola, Wispr Flow, Notion and Todoist. Granola is best for client and sales calls.

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