Outreach

Outreach is a sales engagement platform for teams of sales reps. Reps work from a daily task list of emails, calls and LinkedIn steps laid out in multi-step sequences, while managers track deals, run pipeline reviews and forecast the quarter. In 2026 it moved to outreach.ai and added AI agents that research accounts, draft personalised emails, prep reps for meetings and answer questions about deals.

Pick it when you have a sales team (usually ten reps or more) that needs a single place to run outbound, calls, deals and forecasts on top of Salesforce or HubSpot. Smaller teams doing mostly cold email get more for their money from Apollo or Reply.io, and teams wanting call analysis first often start with Gong.

The catch: there is no public pricing or free plan, contracts are usually yearly, and reviewers say the platform takes real admin time to set up and keep tidy. It is built for sales organisations, not solo founders.

• Sales development reps
• Account executives
• Sales managers
• Revenue operations

Sales teams at growing and larger companies that want sequences, calls, deals and forecasting in one platform.

• Sequences

  Multi-step cadences mixing email, calls, LinkedIn and tasks, with A/B testing and automatic follow-ups.

• Built-in dialer

  Call from the browser, record calls and get AI notes and coaching tips.

• AI agents

  Agents research accounts, draft personalised emails, prep meetings and flag deal risks.

• Deals and forecasting

  Track deal health, run pipeline reviews and forecast the quarter on higher tiers.

• CRM sync

  Two-way sync with Salesforce, HubSpot and Dynamics so activity lands in the CRM.

• Amplify Essentials

  Custom

  Teams wanting call insights and coaching first.

  • 10,000 AI credits
  • Dialer, meeting insights and live coaching
  • Deal health alerts
• Our pick

  Amplify Core

  Custom

  Teams building pipeline with outbound sequences.

  • 25,000 AI credits
  • Multi-channel sequences and reporting
  • Research and personalisation agents

• Amplify Plus

  Custom

  Teams wanting outbound, calls and deal management together.

  • 50,000 AI credits
  • Everything in Essentials and Core
  • Deal management, account plans and the Outreach MCP

• Amplify Pro

  Custom

  Larger sales orgs that forecast in Outreach.

  • 100,000 AI credits
  • AI forecasting and scenario planning
  • Territory management

Prices in USD unless noted, checked 22 October 2026. Vendors change plans often, so confirm on their site before you buy.

Ways Outreach can slot into your week.

1. 1

   Run outbound for a sales team

   Build a sequence of emails, calls and LinkedIn touches for a target list and let reps work through their daily tasks.

2. 2

   Personalise at scale

   Have the AI research each account and draft a first line that mentions something real about the prospect.

3. 3

   Weekly forecast call

   Managers review deal health and the forecast roll-up in Outreach instead of a spreadsheet.

4. 4

   Coach from calls

   Review recorded dialer calls and AI notes to coach reps on objections.

It sits on top of your CRM (usually Salesforce or HubSpot) and email, and handles the daily selling activity while the CRM stays the record.

The closest alternatives to Outreach in the library, best rated first.

• 

  Intercom

  4.2

  Best for answering common customer questions automatically

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• 

  Hyperbound

  4.1

  Best for practising cold calls before going live

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• 

  Retell AI

  4.1

  Best for AI receptionist for a small business

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• 

  Yoodli

  4.1

  Best for rehearsing a pitch or presentation

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