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Sales & Customer Support

Lightfield

A CRM that fills itself in from your emails, calls and meetings, and drafts follow-ups.

3.7our rating
PaidFrom $89/user/moWorks with Claude Code

Quick take

  • A CRM that builds and updates its own records from your email, calendar, meetings, Slack and LinkedIn, so nobody has to type deals in.
  • Ask it questions about any customer or deal, and have it draft follow-ups and run outreach for you to approve.
  • Starter is $89 per user a month for up to 3 users. Pro is $999/mo and Growth $1,999/mo per workspace, billed yearly.
  • It's small and new: launched November 2025, so expect missing features and changes. Check it does what you need in the 14-day trial.

What is Lightfield?

Lightfield is a CRM (the system where you keep track of customers and deals) that fills itself in. You connect your email, calendar, Slack and LinkedIn, and it records every conversation, works out who each person is and which deal they belong to, and keeps the records up to date without you typing anything. It also records and transcribes your meetings.

Then you ask it questions like "what did Compass say about pricing on our last call?" or "which deals have gone quiet?" and it answers from the real conversations. It drafts follow-up emails after meetings for you to approve, runs email and LinkedIn sequences, and lets you describe automations in your own words. It aims to replace your CRM, call recorder, outreach tool and data enrichment tool in one. You can read and write its records from Claude through its API, MCP or CLI.

The catch: it's small and new. It launched in November 2025 from the team behind Tome, and raised a $47 million Series A led by a16z in September 2026. The cheapest plan is $89 per user and caps you at 3 users, and team plans start at $999 a month billed yearly. It's built for startups moving from the founder doing all the selling to a small sales team, so a local trade business is better off with Pipedrive or Close.

Who's using it, and who it's for

  • Startup founders
  • B2B sales teams
  • Account managers
  • Customer success teams

Founders and small B2B sales teams who hate updating a CRM and want one that keeps itself current from their email and meetings.

Key features

  • Records that update themselves

    Connect Google or Outlook, Slack and LinkedIn, and it logs every email and meeting against the right contact and deal.

  • Meeting recorder

    Records and transcribes calls on your calendar, then summarises them and suggests next steps.

  • Ask your CRM

    Chat with your data, like "why did the deals we lost last quarter stall?", and get answers from real conversations.

  • Follow-ups and sequences

    Drafts follow-up emails after meetings and runs email and LinkedIn sequences from the same data (Pro and up).

  • Automations in your own words

    Describe a workflow or an agent in a sentence and Lightfield builds it, with no Zapier needed.

  • Open to Claude

    Read and write every record through its API, MCP or CLI, and run two-way sync with Salesforce or HubSpot while you switch.

How we rate it

3.7 / 5

Our rating

From using the tool ourselves. The average of the five scores.

Ease of use
4.0

How quickly someone non-technical gets value from it.

Features
4.0

How completely it covers its own job, and how well the pieces fit together.

Output quality
4.0

How good the results are before you fix them.

Value for money
3.0

What you get for the price, including the free plan.

Speed & reliability
3.5

How fast it is and how often it falls over.

Lightfield pricing

  • Our pick

    Starter

    $89/user/mo

    A founder or small team getting started.

    • Up to 3 seats
    • Automatic record updates
    • Meeting recording and transcripts
    • Email, calendar and Slack sync
    • Up to 50,000 records
  • Pro

    $999/mo billed yearly

    Small customer-facing teams.

    • 5 capture seats and unlimited viewer seats
    • Workflows, automations and sequences
    • Dashboards and reports
    • Up to 250,000 records and a dedicated success manager
  • Growth

    $1,999/mo billed yearly

    Companies scaling outbound sales.

    • 10 capture seats
    • Inbox warming and advanced enrichment
    • More workspace credits
    • Up to 750,000 records and help setting up campaigns
  • Enterprise

    Custom

    Larger companies with security and data needs.

    • More capture seats
    • SSO and role-based access
    • Two-way sync with your old CRM
    • Custom integrations and migration help

Which plan should you pick?

Try Starter free for 14 days and connect your real inbox and calendar, because the self-filling records are the whole point. Only move to Pro once you need sequences and more than 3 people. Extra capture seats cost $200 a month each, billed yearly.

Prices in USD unless noted, checked 3 November 2026. Vendors change plans often, so confirm on their site before you buy.

Best use cases

Ways Lightfield can slot into your week.

  1. 1

    Never update the CRM again

    Connect your inbox and calendar, and every deal, contact and conversation shows up on its own.

  2. 2

    Morning prep email

    Get a summary before each meeting of who you're seeing, what was said last time and what you promised.

  3. 3

    Follow up after every call

    Approve the follow-up email it drafts from the meeting transcript, instead of writing it from memory.

  4. 4

    Find stalled deals

    Ask which deals haven't had a reply from someone with budget in two weeks, and what to do next.

How it fits your tech stack

Lightfield wants to be your whole sales stack: the CRM, call recorder, outreach tool and enrichment in one bill. While you switch, it can sync both ways with Salesforce or HubSpot. Attio is the closest rival and is cheaper to start, while Pipedrive and Close suit simpler, phone-heavy sales.

Connects to

  • Gmail
  • Google Calendar
  • Microsoft Outlook
  • Slack
  • LinkedIn
  • Salesforce
  • HubSpot

Pros and cons

Pros

  • Records really do fill themselves in from email and meetings
  • Built-in meeting recorder, so you don't need a separate notetaker
  • Ask questions about your pipeline and get answers from real conversations
  • API, MCP and CLI access on every record
  • Free migration from your old CRM on team plans

Cons

  • Small and new: launched in November 2025, so the product is still changing fast
  • Starter caps you at 3 users and team plans start at $999 a month billed yearly
  • Built for B2B startups, so less suited to trades, shops or local services
  • Workspace credits for automations don't roll over at year end
  • Voice dialer is listed as coming soon

Lightfield alternatives

The closest alternatives to Lightfield in the library, best rated first.

Why it made the list

It's one of the most talked-about AI-first CRMs of 2026, and it actually removes the data entry that makes people give up on a CRM.

Lightfield FAQ

How much does Lightfield cost?

There's no free plan. Paid plans start at $89/user/mo. Prices checked 3 November 2026 against Lightfield's pricing page.

Is Lightfield free?

No. There's no free plan. Paid plans start at $89/user/mo.

What is Lightfield best for?

Lightfield is best for founders doing their own sales who never update the CRM, getting meeting notes and follow-ups written for you and asking questions about your deals in your own words. Founders and small B2B sales teams who hate updating a CRM and want one that keeps itself current from their email and meetings.

What are the best Lightfield alternatives?

The closest alternatives are Intercom, Attio, Close and Hyperbound. Intercom is best for answering common customer questions automatically.

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