Skip to content
Productivity & Notes

Slack

Team chat with AI built in: catch-up summaries, answers from your chats and Slackbot.

4.0our rating
FreemiumFrom $0Works with Claude Code

Quick take

  • The team chat app many businesses already use, now with summaries, daily recaps, huddle notes and AI search built in.
  • No longer a separate add-on. Pro ($7.25 a user a month billed yearly) gets the basic AI, and Business+ ($15) gets the full set.
  • Slackbot is now a personal AI agent that preps meetings and drafts briefs, with usage limits.
  • Answers only come from what's in Slack, unless you're on Enterprise+ with enterprise search across other apps.
  • An official Slack MCP server lets Claude read channels and post messages.

What is Slack?

Slack is the team chat app where many businesses run their day: channels for each team or project, direct messages, huddles (quick audio and video calls) and shared channels with clients. Its AI is built in. It summarises busy channels and long threads so you can catch up in seconds, writes a daily recap of what happened across your teams, summarises files people share, takes notes in huddles (Slack's audio calls), and translates messages. AI search lets you type a question like "what did we agree with the printer about delivery?" and get an answer built from your team's messages and files.

Slackbot is now a personal AI agent. It knows your workspace and can help you prep for a meeting, analyse a report or draft a project brief in your tone. You can also build Slack workflows from a single prompt, and add other AI agents, like Claude or Salesforce's Agentforce, into channels.

It used to be a paid add-on. Now the AI is included in Slack's paid plans: Pro gets the basics, and Business+ ($15 per user a month, billed yearly) gets the full set. Slackbot has usage limits, and enterprise search across other apps needs Enterprise+. There's an official Slack MCP server, so Claude can read and post in your workspace.

Who's using it, and who it's for

  • Remote teams
  • Startups
  • Agencies
  • Managers
  • Operations teams

Teams that want one place to talk, and that lose time catching up on channels and hunting for old decisions.

Key features

  • Channel and thread summaries

    Catch up on a busy channel or a long thread in one click.

  • AI search

    Ask a question in the search bar and get an answer built from your team's messages and files.

  • Daily recaps

    A daily digest of what happened across the channels you pick.

  • Slackbot agent

    A personal AI agent that knows your workspace, preps meetings and drafts briefs in your tone.

  • Huddle notes

    Notes, transcripts and action items from Slack audio and video calls.

  • AI workflows

    Describe a workflow in a sentence and Slack builds it with Workflow Builder.

How we rate it

4.0 / 5

Our rating

From using the tool ourselves. The average of the five scores.

Ease of use
4.5

How quickly someone non-technical gets value from it.

Features
4.0

How completely it covers its own job, and how well the pieces fit together.

Output quality
4.0

How good the results are before you fix them.

Value for money
3.5

What you get for the price, including the free plan.

Speed & reliability
4.0

How fast it is and how often it falls over.

Slack pricing

  • Free

    $0

    Small teams trying Slack.

    • 90 days of message history
    • Up to 10 apps
    • 1:1 huddles
  • Pro

    $7.25/user/mo billed yearly ($8.75 monthly)

    Small teams that want basic AI.

    • Unlimited history and apps
    • Basic AI, including summaries and huddle notes
    • Group huddles
    • Shared channels with other companies
  • Our pick

    Business+

    $15/user/mo billed yearly ($18 monthly)

    Teams that want the full AI set.

    • Advanced AI: Slackbot agent, AI search, recaps and file summaries
    • AI workflow generation
    • SSO and user provisioning
  • Enterprise+

    $45/user/mo billed yearly

    Large companies with many tools.

    • Enterprise search across connected apps
    • Enterprise-grade AI and security
    • Data loss prevention

Which plan should you pick?

If your team already pays for Pro, try the basic AI first. Move to Business+ when you want AI search, the Slackbot agent and daily recaps, which is where the real time saving is. New teams get 50% off Pro or Business+ for 3 months if they upgrade in the first week.

Prices in USD unless noted, checked 3 November 2026. Vendors change plans often, so confirm on their site before you buy.

Best use cases

Ways Slack can slot into your week.

  1. 1

    Catch up after a day off

    Summarise each busy channel instead of scrolling through hundreds of messages.

  2. 2

    Find an old decision

    Ask AI search "what price did we quote the client in March?" and get the answer with links to the messages.

  3. 3

    Start each day with a recap

    Get a daily digest of the channels that matter so you only open the ones that need you.

  4. 4

    Prep for a meeting

    Ask Slackbot to pull together everything said about a client before your call.

How it fits your tech stack

Slack is the hub for team chat, and its AI works on what's already there. Connect Google Drive, Asana or Notion so files and tasks show up in Slack, and add Claude through the Slack MCP server or Claude's Slack app.

Connects to

Pros and cons

Pros

  • Works where your team already talks, with nothing new to learn
  • Summaries and recaps save real time on busy workspaces
  • Now included in paid plans instead of a separate add-on
  • Customer data isn't used to train AI models

Cons

  • The full AI set needs Business+
  • Only as good as what's written in Slack
  • Slackbot agent has usage limits
  • Search across other apps needs Enterprise+

Slack alternatives

The closest alternatives to Slack in the library, best rated first.

Why it made the list

Slack is where many teams already talk, and its built-in AI saves time on catching up and finding answers without adding another tool.

Slack FAQ

How much does Slack cost?

There's a free plan, and paid plans start at $0. Prices checked 3 November 2026 against Slack's pricing page.

Is Slack free?

Yes, Slack has a free option. If your team already pays for Pro, try the basic AI first. Move to Business+ when you want AI search, the Slackbot agent and daily recaps, which is where the real time saving is. New teams get 50% off Pro or Business+ for 3 months if they upgrade in the first week.

What is Slack best for?

Slack is best for catching up on busy channels after time off, finding past decisions in your team's messages and daily recaps across many channels. Teams that want one place to talk, and that lose time catching up on channels and hunting for old decisions.

What are the best Slack alternatives?

The closest alternatives are Calendly, Linear, Granola and Wispr Flow. Calendly is best for letting clients book calls without emailing back and forth.

More tools in Productivity & Notes

  • Glean

    Productivity & Notes

    4.0

    Searches and answers questions across all your company's apps, with agents on top.

    Paid
  • Notion

    Productivity & Notes

    4.3

    One workspace for notes, docs, wikis and project tracking, with AI built in.

    Freemium
  • Asana

    Productivity & Notes

    4.0

    Project and task tracking for teams, with AI helpers that draft updates and sort requests.

    Freemium
  • Granola

    Productivity & Notes

    4.4

    Takes meeting notes from your computer's audio, so no bot ever joins the call.

    Freemium