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Side-by-side comparison · Productivity & Notes

Heidi vs Raycast vs Shortwave

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Heidi

4.2

Free to start

Raycast

4.1

From $10/mo

Shortwave

4.2

From $18/mo

Comparing 3 tools, the maximum.

At a glance

Easiest to use

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Pick it if: Anyone on a Mac or Windows PC who wants to do more from the keyboard and less with the mouse.

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Overview

AttributeHeidiRaycastShortwave
In one lineAI medical scribe that listens to a consult and writes the notes and letters.A launcher that puts AI, clipboard history and shortcuts one keystroke away.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.
Pricing modelFreemiumFreemiumFreemium
Starting priceFree$10/mo$18/mo
Free plan Yes Yes Yes
Works with Claude Code No No No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeHeidiRaycastShortwave
Overall rating4.24.14.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
3.5
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.0
3.5
4.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
5.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeHeidiRaycastShortwave
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app Yes Yes Yes
Browser extension Yes Yes–
API access– Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes–
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images– Yes–
Makes images No Yes No
Makes video No No No
Writes code No Yes–
Runs agents or automations– Yes Yes
Learns your brand or style Yes No Yes
Works in many languages Yes Yes Yes
Capabilities score10/ 1714/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeHeidiRaycastShortwave
Plans

Free

Free

A single clinician trying it on real consults.

FreeOur pick

Free

Everyone. The launcher, clipboard history and all extensions.

Free

Free

Trying it on your Gmail inbox.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

Pro

$10/mo, or $8/mo billed yearly

People who want AI one keystroke away.

ProOur pick

$18/mo

Individuals who use the AI daily.

Practice

Custom

Clinics with several practitioners.

Plus

$20/mo, or $16/mo billed yearly

Daily AI users who want the top models.

Business

$30/seat/mo

Teams who share threads and need more AI.

Enterprise

Custom

Health services and large groups.

Max

$50/mo, or $40/mo billed yearly

Heavy AI users who want it all inside Raycast.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Teams Pro

$15/user/mo, or $12/user/mo billed yearly

Teams sharing snippets, links and commands.

Max

$120/seat/mo

People who live in email all day.

Enterprise

Custom

IT-managed rollouts.

Which plan to pickStart on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Use Free until you catch yourself wishing the AI was there. Then Pro. Plus and Max only make sense if Raycast becomes your main way of talking to AI, and most people already pay for Claude or ChatGPT separately.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.

Key features

AttributeHeidiRaycastShortwave
Standout features
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • Launcher
  • Clipboard history and snippets
  • Extensions
  • Raycast AI
  • AI extensions
  • Dictation and cloud sync
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features

Pros and cons

AttributeHeidiRaycastShortwave
Pros
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • The free plan is excellent and most people never need more
  • Instant and rock solid; it never seems to lag
  • Huge extension library covering most business apps
  • AI from any app with one shortcut
  • Now on Windows as well as Mac
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
Cons
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • Power-user tool; the benefit depends on learning shortcuts
  • AI credits run out fast on Pro if you use it heavily
  • Paying for Raycast AI on top of Claude or ChatGPT feels like double paying
  • Windows version is newer and has fewer extensions
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history

Who each one is for

AttributeHeidiRaycastShortwave
Best for
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Launching apps and files
  • Clipboard history
  • Quick AI questions from anywhere
  • Window management
  • Snippets and text expansion
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
You'll find it used by
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Developers
  • Designers
  • Power users
  • Founders
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams

Questions people ask

Which is better, Heidi, Raycast or Shortwave?

They tie on our overall rating (Heidi 4.2/5, Raycast 4.1/5 and Shortwave 4.2/5). Heidi is best for writing up consult notes and drafting referral and specialist letters. Raycast is best for launching apps and files and clipboard history. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly.

Which is cheaper, Heidi, Raycast or Shortwave?

Heidi: It's free to use. Raycast: There's a free plan, and paid plans start at $10/mo. Shortwave: There's a free plan, and paid plans start at $18/mo.

Which is easier to use, Heidi, Raycast or Shortwave?

Heidi rates highest for ease of use in our scores. GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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