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Side-by-side comparison · Productivity & Notes

Fathom vs Heidi vs Raycast

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Fathom

4.2

From $20/mo

Heidi

4.2

Free to start

Raycast

4.1

From $10/mo

Comparing 3 tools, the maximum.

At a glance

Best value

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Pick it if: Anyone on a Mac or Windows PC who wants to do more from the keyboard and less with the mouse.

Overview

AttributeFathomHeidiRaycast
In one lineRecords your video calls and sends you a summary, action items and transcript.AI medical scribe that listens to a consult and writes the notes and letters.A launcher that puts AI, clipboard history and shortcuts one keystroke away.
Pricing modelFreemiumFreemiumFreemium
Starting price$20/moFree$10/mo
Free plan Yes Yes Yes
Works with Claude Code Yes No No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeFathomHeidiRaycast
Overall rating4.24.24.1
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
3.5
4.0
3.5
Value for moneyWhat you get for the price, including the free plan.
4.5
4.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
5.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeFathomHeidiRaycast
Access & platform
Free plan Yes Yes Yes
Mobile app– Yes Yes
Desktop app Yes Yes Yes
Browser extension– Yes Yes
API access Yes– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files No Yes Yes
Understands images No– Yes
Makes images No No Yes
Makes video No No No
Writes code No No Yes
Runs agents or automations No– Yes
Learns your brand or style No Yes No
Works in many languages Yes Yes Yes
Capabilities score7/ 1710/ 1714/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeFathomHeidiRaycast
Plans

FreeOur pick

Free

Anyone who wants every call recorded without paying.

Free

Free

A single clinician trying it on real consults.

FreeOur pick

Free

Everyone. The launcher, clipboard history and all extensions.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

Pro

$10/mo, or $8/mo billed yearly

People who want AI one keystroke away.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

Practice

Custom

Clinics with several practitioners.

Plus

$20/mo, or $16/mo billed yearly

Daily AI users who want the top models.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Enterprise

Custom

Health services and large groups.

Max

$50/mo, or $40/mo billed yearly

Heavy AI users who want it all inside Raycast.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Teams Pro

$15/user/mo, or $12/user/mo billed yearly

Teams sharing snippets, links and commands.

Enterprise

Custom

IT-managed rollouts.

Which plan to pickMost people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Use Free until you catch yourself wishing the AI was there. Then Pro. Plus and Max only make sense if Raycast becomes your main way of talking to AI, and most people already pay for Claude or ChatGPT separately.

Key features

AttributeFathomHeidiRaycast
Standout features
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • Launcher
  • Clipboard history and snippets
  • Extensions
  • Raycast AI
  • AI extensions
  • Dictation and cloud sync

Pros and cons

AttributeFathomHeidiRaycast
Pros
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • The free plan is excellent and most people never need more
  • Instant and rock solid; it never seems to lag
  • Huge extension library covering most business apps
  • AI from any app with one shortcut
  • Now on Windows as well as Mac
Cons
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • Power-user tool; the benefit depends on learning shortcuts
  • AI credits run out fast on Pro if you use it heavily
  • Paying for Raycast AI on top of Claude or ChatGPT feels like double paying
  • Windows version is newer and has fewer extensions

Who each one is for

AttributeFathomHeidiRaycast
Best for
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Launching apps and files
  • Clipboard history
  • Quick AI questions from anywhere
  • Window management
  • Snippets and text expansion
You'll find it used by
  • Sales teams
  • Customer success
  • Agencies
  • Coaches
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Developers
  • Designers
  • Power users
  • Founders

Questions people ask

Which is better, Fathom, Heidi or Raycast?

They tie on our overall rating (Fathom 4.2/5, Heidi 4.2/5 and Raycast 4.1/5). Fathom is best for recording sales and client calls and sharing call clips with the team. Heidi is best for writing up consult notes and drafting referral and specialist letters. Raycast is best for launching apps and files and clipboard history.

Which is cheaper, Fathom, Heidi or Raycast?

Fathom: There's a free plan, and paid plans start at $20/mo. Heidi: It's free to use. Raycast: There's a free plan, and paid plans start at $10/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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