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Side-by-side comparison · Sales & Customer Support

Attio vs Gorgias vs Yoodli

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Attio

4.1

From $35/seat/mo

Gorgias

3.9

From $10/mo

Yoodli

4.1

From $8/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Startups, small teams and founders who want a CRM that keeps itself up to date and bends to how they work.

Pick it if: Shopify and ecommerce stores with enough customer messages that they need a proper support inbox and some of the questions answered by AI.

Easiest to use

Pick it if: Professionals, founders and sales teams who want to practise pitches, presentations and hard conversations out loud.

Overview

AttributeAttioGorgiasYoodli
In one lineCRM that fills itself in from your email and calendar, with AI agents that research leads.Customer support inbox for Shopify stores, with an AI agent that answers and sells.AI speaking coach: role-play pitches and hard conversations and get feedback on delivery.
Pricing modelFreemiumPaidFreemium
Starting price$35/seat/mo$10/mo$8/mo
Free plan Yes No Yes
Works with Claude Code Yes Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAttioGorgiasYoodli
Overall rating4.13.94.1
Ease of useHow quickly someone non-technical gets value from it.
4.0
4.0
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.0
Output qualityHow good the results are before you fix them.
4.0
3.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.0
3.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAttioGorgiasYoodli
Access & platform
Free plan Yes No Yes
Mobile app Yes Yes–
Desktop app– No–
Browser extension Yes No–
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations Yes Yes–
Learns your brand or style– Yes–
Works in many languages– Yes Yes
Capabilities score8/ 179/ 176/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAttioGorgiasYoodli
Plans

Free

Free

Founders and tiny teams getting started.

Starter

$10/mo

A small store with a handful of messages.

Starter

Free

Trying it once or twice.

Plus

$35/seat/mo billed yearly, or $44 monthly

Small teams that need private lists and more email.

BasicOur pick

$60/mo, or $50/mo billed yearly

Growing stores with a small support team.

ProOur pick

$8/mo billed yearly

Individuals practising most weeks.

ProOur pick

$79/seat/mo billed yearly, or $99 monthly

Sales teams that call, sequence and report.

Pro

$360/mo, or $300/mo billed yearly

Busy stores that want AI and revenue reports.

Advanced

$20/mo billed yearly

Heavy individual users who want privacy.

Enterprise

Custom, billed yearly

Larger companies with security and admin needs.

Advanced

$900/mo, or $750/mo billed yearly

High-volume brands with a dedicated support team.

Business

Custom per seat, billed yearly

Sales and training teams.

Enterprise

Custom

Brands with more than 5,000 tickets a month or strict security needs.

Enterprise

Custom

Very large organisations.

Which plan to pickStart free: it's good enough for a founder or a team of three to run their contacts and deals. Plus suits a small team that just needs more room. Go Pro once you want call recording, sequences or proper reporting, and use the 14-day Pro trial to check it's worth it.Start the 7-day trial, which needs no card. Basic suits most growing Shopify stores. Turn on the AI Agent once you know your common questions, and budget about $1 for each conversation it handles on top of the ticket price.Individuals should take Pro on the yearly plan; it is cheap and ten sessions a week is plenty. Teams wanting their own sales scenarios need Business.

Key features

AttributeAttioGorgiasYoodli
Standout features
  • Builds itself
  • Ask Attio
  • AI agents
  • Shape it your way
  • Workflows and sequences
  • Call Intelligence
  • Ecommerce inbox
  • Order actions
  • AI Agent
  • Shopping Assistant
  • Automations
  • Revenue reports
  • AI role-plays
  • Delivery feedback
  • Upload real recordings
  • Custom rubrics
  • Manager dashboards

Pros and cons

AttributeAttioGorgiasYoodli
Pros
  • Fills itself in from email and calendar, so it stays up to date
  • A real free plan for up to 3 people
  • Flexible enough to track deals, investors, partners or hiring
  • Clean, quick interface that people actually like using
  • Official Claude connector
  • Order details and refunds right inside each ticket
  • Built around Shopify, so setup is quick for Shopify stores
  • Email, chat, SMS, voice and social in one inbox
  • AI Agent can take actions, not only reply
  • Revenue reports show what support helped sell
  • Very easy to start: just talk
  • Cheap personal plans
  • Covers pitches, interviews and hard conversations, not only sales
  • Feedback on real recordings, not just practice
Cons
  • AI features run on credits, and heavy users need to buy more
  • Call recording and sequences only on Pro
  • The free and Plus plans cap how many emails you can send
  • The flexibility means some setup thinking before it fits
  • Each AI conversation costs about $1 and also counts as a ticket, so you pay twice
  • Ticket limits mean busy months like Black Friday cost more
  • Some merchants report the AI giving wrong answers or closing tickets early
  • Mixed reviews of Gorgias's own customer support
  • Less suited to businesses that don't sell online
  • Free plan is only five sessions in total
  • Delivery feedback is general unless you build custom rubrics
  • Team pricing is not public

Who each one is for

AttributeAttioGorgiasYoodli
Best for
  • A CRM that fills itself in from email and calendar
  • Startups tracking customers, investors and partners in one place
  • Researching and scoring leads with AI
  • Teams that want to design their own CRM
  • Answering order, shipping and returns questions for a Shopify store
  • One inbox for email, chat, SMS and social comments
  • Refunding or editing orders without leaving the ticket
  • Letting AI handle simple questions and recommend products
  • Rehearsing a pitch or presentation
  • Cutting filler words and rambling
  • Practising tough conversations
  • Sales and onboarding role-plays for teams
You'll find it used by
  • Startups
  • Founders
  • Sales teams
  • Investors
  • Agencies
  • Online stores
  • Shopify brands
  • Support teams
  • Ecommerce agencies
  • Sales teams
  • Founders
  • Job seekers
  • Managers
  • Learning and development teams

Questions people ask

Which is better, Attio, Gorgias or Yoodli?

They tie on our overall rating (Attio 4.1/5, Gorgias 3.9/5 and Yoodli 4.1/5). Attio is best for A CRM that fills itself in from email and calendar and startups tracking customers, investors and partners in one place. Gorgias is best for answering order, shipping and returns questions for a Shopify store and one inbox for email, chat, SMS and social comments. Yoodli is best for rehearsing a pitch or presentation and cutting filler words and rambling.

Which is cheaper, Attio, Gorgias or Yoodli?

Attio: There's a free plan, and paid plans start at $35/seat/mo. Gorgias: There's no free plan. Paid plans start at $10/mo. Yoodli: There's a free plan, and paid plans start at $8/mo.

Which is easier to use, Attio, Gorgias or Yoodli?

Yoodli rates highest for ease of use in our scores. Professionals, founders and sales teams who want to practise pitches, presentations and hard conversations out loud.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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