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Side-by-side comparison · Sales & Customer Support

Apollo.io vs Attio vs Gorgias

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Apollo.io

4.0

From $49/seat/mo

Best overall

Attio

4.1

From $35/seat/mo

Gorgias

3.9

From $10/mo

Comparing 3 tools, the maximum.

At a glance

Easiest to use

Pick it if: Founders, small sales teams and marketers who need to find B2B contacts and email them.

Best overall

Pick it if: Startups, small teams and founders who want a CRM that keeps itself up to date and bends to how they work.

Pick it if: Shopify and ecommerce stores with enough customer messages that they need a proper support inbox and some of the questions answered by AI.

Overview

AttributeApollo.ioAttioGorgias
In one lineB2B contact database with emails and phone numbers, plus sequences to reach them.CRM that fills itself in from your email and calendar, with AI agents that research leads.Customer support inbox for Shopify stores, with an AI agent that answers and sells.
Pricing modelFreemiumFreemiumPaid
Starting price$49/seat/mo$35/seat/mo$10/mo
Free plan Yes Yes No
Works with Claude Code Yes Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeApollo.ioAttioGorgias
Overall rating4.04.1Winner3.9
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
3.0
4.0
3.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
3.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeApollo.ioAttioGorgias
Access & platform
Free plan Yes Yes No
Mobile app Yes Yes Yes
Desktop app–– No
Browser extension Yes Yes No
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files–– Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code– No No
Runs agents or automations Yes Yes Yes
Learns your brand or style–– Yes
Works in many languages–– Yes
Capabilities score8/ 178/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeApollo.ioAttioGorgias
Plans

Free

Free

Founders testing outbound.

Free

Free

Founders and tiny teams getting started.

Starter

$10/mo

A small store with a handful of messages.

Basic

$49/seat/mo billed yearly

Individual sellers doing regular outbound.

Plus

$35/seat/mo billed yearly, or $44 monthly

Small teams that need private lists and more email.

BasicOur pick

$60/mo, or $50/mo billed yearly

Growing stores with a small support team.

ProfessionalOur pick

$79/seat/mo billed yearly

Full-time reps.

ProOur pick

$79/seat/mo billed yearly, or $99 monthly

Sales teams that call, sequence and report.

Pro

$360/mo, or $300/mo billed yearly

Busy stores that want AI and revenue reports.

Organization

$119/seat/mo billed yearly (min 3 seats)

Sales teams wanting advanced controls.

Enterprise

Custom, billed yearly

Larger companies with security and admin needs.

Advanced

$900/mo, or $750/mo billed yearly

High-volume brands with a dedicated support team.

Enterprise

Custom

Brands with more than 5,000 tickets a month or strict security needs.

Which plan to pickStart on Free to check the data covers your market. Basic suits one person prospecting; Professional is worth it if you also call prospects or want AI scoring. Monthly billing costs noticeably more than the yearly prices shown.Start free: it's good enough for a founder or a team of three to run their contacts and deals. Plus suits a small team that just needs more room. Go Pro once you want call recording, sequences or proper reporting, and use the 14-day Pro trial to check it's worth it.Start the 7-day trial, which needs no card. Basic suits most growing Shopify stores. Turn on the AI Agent once you know your common questions, and budget about $1 for each conversation it handles on top of the ticket price.

Key features

AttributeApollo.ioAttioGorgias
Standout features
  • Contact database
  • Email sequences
  • Chrome extension
  • Dialer and call recording
  • AI research and scoring
  • Enrichment
  • Builds itself
  • Ask Attio
  • AI agents
  • Shape it your way
  • Workflows and sequences
  • Call Intelligence
  • Ecommerce inbox
  • Order actions
  • AI Agent
  • Shopping Assistant
  • Automations
  • Revenue reports

Pros and cons

AttributeApollo.ioAttioGorgias
Pros
  • Generous free plan for getting started
  • Database and outreach in one tool
  • Much cheaper than ZoomInfo
  • Easy to learn for non-technical users
  • Fills itself in from email and calendar, so it stays up to date
  • A real free plan for up to 3 people
  • Flexible enough to track deals, investors, partners or hiring
  • Clean, quick interface that people actually like using
  • Official Claude connector
  • Order details and refunds right inside each ticket
  • Built around Shopify, so setup is quick for Shopify stores
  • Email, chat, SMS, voice and social in one inbox
  • AI Agent can take actions, not only reply
  • Revenue reports show what support helped sell
Cons
  • Bounce rates and out-of-date contacts are common complaints
  • Weaker phone and contact data outside the US
  • Credits run out fast and do not roll over
  • Billing disputes and slow support on lower plans
  • AI features run on credits, and heavy users need to buy more
  • Call recording and sequences only on Pro
  • The free and Plus plans cap how many emails you can send
  • The flexibility means some setup thinking before it fits
  • Each AI conversation costs about $1 and also counts as a ticket, so you pay twice
  • Ticket limits mean busy months like Black Friday cost more
  • Some merchants report the AI giving wrong answers or closing tickets early
  • Mixed reviews of Gorgias's own customer support
  • Less suited to businesses that don't sell online

Who each one is for

AttributeApollo.ioAttioGorgias
Best for
  • Finding business emails and phone numbers
  • Building B2B lead lists
  • Simple cold email sequences
  • Cheaper alternative to ZoomInfo
  • A CRM that fills itself in from email and calendar
  • Startups tracking customers, investors and partners in one place
  • Researching and scoring leads with AI
  • Teams that want to design their own CRM
  • Answering order, shipping and returns questions for a Shopify store
  • One inbox for email, chat, SMS and social comments
  • Refunding or editing orders without leaving the ticket
  • Letting AI handle simple questions and recommend products
You'll find it used by
  • Founders
  • Sales development reps
  • Account executives
  • Marketers
  • Recruiters
  • Startups
  • Founders
  • Sales teams
  • Investors
  • Agencies
  • Online stores
  • Shopify brands
  • Support teams
  • Ecommerce agencies

Questions people ask

Which is better, Apollo.io, Attio or Gorgias?

Attio scores highest overall in our ratings (Apollo.io 4.0/5, Attio 4.1/5 and Gorgias 3.9/5). Apollo.io is best for finding business emails and phone numbers and Building B2B lead lists. Attio is best for A CRM that fills itself in from email and calendar and startups tracking customers, investors and partners in one place. Gorgias is best for answering order, shipping and returns questions for a Shopify store and one inbox for email, chat, SMS and social comments.

Which is cheaper, Apollo.io, Attio or Gorgias?

Apollo.io: There's a free plan, and paid plans start at $49/seat/mo. Attio: There's a free plan, and paid plans start at $35/seat/mo. Gorgias: There's no free plan. Paid plans start at $10/mo.

Which is easier to use, Apollo.io, Attio or Gorgias?

Apollo.io rates highest for ease of use in our scores. Founders, small sales teams and marketers who need to find B2B contacts and email them.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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