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Side-by-side comparison · Productivity & Notes

Abridge vs Asana vs Heidi

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Asana

4.0

From $10.99/user/mo

Heidi

4.2

Free to start

Comparing 3 tools, the maximum.

At a glance

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Pick it if: Teams of 5 to a few hundred who need clear ownership and deadlines across projects and departments.

Best value

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Overview

AttributeAbridgeAsanaHeidi
In one lineTurns doctor–patient conversations into notes inside the hospital EHR.Project and task management with AI teammates that move work forward.AI medical scribe that listens to a consult and writes the notes and letters.
Pricing modelPaidFreemiumFreemium
Starting priceSee website$10.99/user/moFree
Free plan No Yes Yes
Works with Claude Code No Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeAsanaHeidi
Overall rating4.24.04.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
4.0
4.0
Value for moneyWhat you get for the price, including the free plan.
3.5
3.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeAsanaHeidi
Access & platform
Free plan No Yes Yes
Mobile app Yes Yes Yes
Desktop app– Yes Yes
Browser extension No Yes Yes
API access– Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code No– No
Runs agents or automations– Yes–
Learns your brand or style–– Yes
Works in many languages Yes Yes Yes
Capabilities score5/ 1711/ 1710/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeAsanaHeidi
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

Personal

Free

One or two people organising their own tasks.

Free

Free

A single clinician trying it on real consults.

StarterOur pick

$10.99/user/mo billed yearly ($13.49 monthly)

Small teams that need timelines and basic automation.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

Advanced

$24.99/user/mo billed yearly ($30.49 monthly)

Teams managing many projects and goals.

Practice

Custom

Clinics with several practitioners.

Enterprise

Custom

Large organisations with security needs.

Enterprise

Custom

Health services and large groups.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.Starter covers most small teams and is noticeably cheaper paid yearly. Move to Advanced if you manage a portfolio of projects or need workload views. Budget extra if you plan to lean on AI agents, since requests past the included limit are charged per use.Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.

Key features

AttributeAbridgeAsanaHeidi
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Projects in any view
  • AI Teammates
  • AI Studio
  • Forms and intake
  • Goals and reporting
  • Integrations
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls

Pros and cons

AttributeAbridgeAsanaHeidi
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Clean, easy interface that teams actually keep using
  • Strong views for different roles: list, board, timeline, calendar
  • AI agents work inside your real projects, not a separate chat
  • Large integration library, API and MCP server
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • Free plan cut to 2 users and missing key views and automations
  • Price per user adds up quickly for bigger teams
  • AI usage is capped and extra AI requests cost more on top
  • Reporting and advanced features locked to higher tiers
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown

Who each one is for

AttributeAbridgeAsanaHeidi
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Tracking projects across a team
  • Marketing and campaign calendars
  • Handling incoming work requests
  • Status reporting to managers
  • Cross-department projects
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • Marketing teams
  • Operations managers
  • Agencies
  • Project managers
  • Growing businesses
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices

Questions people ask

Which is better, Abridge, Asana or Heidi?

They tie on our overall rating (Abridge 4.2/5, Asana 4.0/5 and Heidi 4.2/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Asana is best for tracking projects across a team and marketing and campaign calendars. Heidi is best for writing up consult notes and drafting referral and specialist letters.

Which is cheaper, Abridge, Asana or Heidi?

Abridge: Pricing isn't published; check the vendor's site for a quote. Asana: There's a free plan, and paid plans start at $10.99/user/mo. Heidi: It's free to use.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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