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Side-by-side comparison · Productivity & Notes

Abridge vs Asana vs Shortwave

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Asana

4.0

From $10.99/user/mo

Shortwave

4.2

From $18/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Pick it if: Teams of 5 to a few hundred who need clear ownership and deadlines across projects and departments.

Best value

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Overview

AttributeAbridgeAsanaShortwave
In one lineTurns doctor–patient conversations into notes inside the hospital EHR.Project and task management with AI teammates that move work forward.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.
Pricing modelPaidFreemiumFreemium
Starting priceSee website$10.99/user/mo$18/mo
Free plan No Yes Yes
Works with Claude Code No Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeAsanaShortwave
Overall rating4.24.04.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
3.5
3.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeAsanaShortwave
Access & platform
Free plan No Yes Yes
Mobile app Yes Yes Yes
Desktop app– Yes Yes
Browser extension No Yes–
API access– Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes–
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code No––
Runs agents or automations– Yes Yes
Learns your brand or style–– Yes
Works in many languages Yes Yes Yes
Capabilities score5/ 1711/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeAsanaShortwave
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

Personal

Free

One or two people organising their own tasks.

Free

Free

Trying it on your Gmail inbox.

StarterOur pick

$10.99/user/mo billed yearly ($13.49 monthly)

Small teams that need timelines and basic automation.

ProOur pick

$18/mo

Individuals who use the AI daily.

Advanced

$24.99/user/mo billed yearly ($30.49 monthly)

Teams managing many projects and goals.

Business

$30/seat/mo

Teams who share threads and need more AI.

Enterprise

Custom

Large organisations with security needs.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.Starter covers most small teams and is noticeably cheaper paid yearly. Move to Advanced if you manage a portfolio of projects or need workload views. Budget extra if you plan to lean on AI agents, since requests past the included limit are charged per use.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.

Key features

AttributeAbridgeAsanaShortwave
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Projects in any view
  • AI Teammates
  • AI Studio
  • Forms and intake
  • Goals and reporting
  • Integrations
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features

Pros and cons

AttributeAbridgeAsanaShortwave
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Clean, easy interface that teams actually keep using
  • Strong views for different roles: list, board, timeline, calendar
  • AI agents work inside your real projects, not a separate chat
  • Large integration library, API and MCP server
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • Free plan cut to 2 users and missing key views and automations
  • Price per user adds up quickly for bigger teams
  • AI usage is capped and extra AI requests cost more on top
  • Reporting and advanced features locked to higher tiers
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history

Who each one is for

AttributeAbridgeAsanaShortwave
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Tracking projects across a team
  • Marketing and campaign calendars
  • Handling incoming work requests
  • Status reporting to managers
  • Cross-department projects
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • Marketing teams
  • Operations managers
  • Agencies
  • Project managers
  • Growing businesses
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams

Questions people ask

Which is better, Abridge, Asana or Shortwave?

They tie on our overall rating (Abridge 4.2/5, Asana 4.0/5 and Shortwave 4.2/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Asana is best for tracking projects across a team and marketing and campaign calendars. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly.

Which is cheaper, Abridge, Asana or Shortwave?

Abridge: Pricing isn't published; check the vendor's site for a quote. Asana: There's a free plan, and paid plans start at $10.99/user/mo. Shortwave: There's a free plan, and paid plans start at $18/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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