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Side-by-side comparison · Productivity & Notes

Abridge vs Asana vs Fathom

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Asana

4.0

From $10.99/user/mo

Fathom

4.2

From $20/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Pick it if: Teams of 5 to a few hundred who need clear ownership and deadlines across projects and departments.

Best value

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Overview

AttributeAbridgeAsanaFathom
In one lineTurns doctor–patient conversations into notes inside the hospital EHR.Project and task management with AI teammates that move work forward.Records your video calls and sends you a summary, action items and transcript.
Pricing modelPaidFreemiumFreemium
Starting priceSee website$10.99/user/mo$20/mo
Free plan No Yes Yes
Works with Claude Code No Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeAsanaFathom
Overall rating4.24.04.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
4.0
3.5
Value for moneyWhat you get for the price, including the free plan.
3.5
3.0
4.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeAsanaFathom
Access & platform
Free plan No Yes Yes
Mobile app Yes Yes–
Desktop app– Yes Yes
Browser extension No Yes–
API access– Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes No
Understands images–– No
Makes images No No No
Makes video No No No
Writes code No– No
Runs agents or automations– Yes No
Learns your brand or style–– No
Works in many languages Yes Yes Yes
Capabilities score5/ 1711/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeAsanaFathom
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

Personal

Free

One or two people organising their own tasks.

FreeOur pick

Free

Anyone who wants every call recorded without paying.

StarterOur pick

$10.99/user/mo billed yearly ($13.49 monthly)

Small teams that need timelines and basic automation.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

Advanced

$24.99/user/mo billed yearly ($30.49 monthly)

Teams managing many projects and goals.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

Enterprise

Custom

Large organisations with security needs.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.Starter covers most small teams and is noticeably cheaper paid yearly. Move to Advanced if you manage a portfolio of projects or need workload views. Budget extra if you plan to lean on AI agents, since requests past the included limit are charged per use.Most people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.

Key features

AttributeAbridgeAsanaFathom
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Projects in any view
  • AI Teammates
  • AI Studio
  • Forms and intake
  • Goals and reporting
  • Integrations
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection

Pros and cons

AttributeAbridgeAsanaFathom
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Clean, easy interface that teams actually keep using
  • Strong views for different roles: list, board, timeline, calendar
  • AI agents work inside your real projects, not a separate chat
  • Large integration library, API and MCP server
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • Free plan cut to 2 users and missing key views and automations
  • Price per user adds up quickly for bigger teams
  • AI usage is capped and extra AI requests cost more on top
  • Reporting and advanced features locked to higher tiers
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team

Who each one is for

AttributeAbridgeAsanaFathom
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Tracking projects across a team
  • Marketing and campaign calendars
  • Handling incoming work requests
  • Status reporting to managers
  • Cross-department projects
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • Marketing teams
  • Operations managers
  • Agencies
  • Project managers
  • Growing businesses
  • Sales teams
  • Customer success
  • Agencies
  • Coaches

Questions people ask

Which is better, Abridge, Asana or Fathom?

They tie on our overall rating (Abridge 4.2/5, Asana 4.0/5 and Fathom 4.2/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Asana is best for tracking projects across a team and marketing and campaign calendars. Fathom is best for recording sales and client calls and sharing call clips with the team.

Which is cheaper, Abridge, Asana or Fathom?

Abridge: Pricing isn't published; check the vendor's site for a quote. Asana: There's a free plan, and paid plans start at $10.99/user/mo. Fathom: There's a free plan, and paid plans start at $20/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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