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Side-by-side comparison · Sales & Customer Support

lemlist vs Pipedrive

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

lemlist

3.7

From From $69/mo

Best overall

Pipedrive

4.1

From $14/seat/mo

Comparing 2 tools. Add one more if you like.

At a glance

Pick it if: Founders, agencies and sales reps who reach prospects on email and LinkedIn and want each message to feel personal.

Best overallBest valueEasiest to use

Pick it if: Small businesses, agencies and sales teams of one to twenty people who want a clear view of every deal without a complicated CRM.

Overview

AttributelemlistPipedrive
In one linePersonalised cold outreach by email, LinkedIn, calls and WhatsApp in one sequence.Simple sales CRM that shows every deal as a card on a board, with an AI sales assistant.
Pricing modelPaidPaid
Starting priceFrom $69/mo$14/seat/mo
Free plan No No
Works with Claude Code Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributelemlistPipedrive
Overall rating3.74.1Winner
Ease of useHow quickly someone non-technical gets value from it.
3.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.0
Output qualityHow good the results are before you fix them.
3.5
4.0
Value for moneyWhat you get for the price, including the free plan.
3.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
3.5
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributelemlistPipedrive
Access & platform
Free plan No No
Mobile app No Yes
Desktop app––
Browser extension Yes Yes
API access Yes Yes
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes–
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files––
Understands images––
Makes images– No
Makes video No No
Writes code No No
Runs agents or automations Yes Yes
Learns your brand or style––
Works in many languages Yes Yes
Capabilities score7/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributelemlistPipedrive
Plans

Email

From $69/mo, or $55/mo billed yearly

Teams doing email-only outreach.

Lite

$14/seat/mo billed yearly, or $24 monthly

One person who just needs a pipeline and reminders.

MultichannelOur pick

$109/user/mo, or $87/user/mo billed yearly

Reps who reach prospects on LinkedIn and by phone too.

GrowthOur pick

$39/seat/mo billed yearly, or $49 monthly

Small teams who live in their inbox.

Enterprise

Custom

Larger teams with security and compliance needs.

Premium

$59/seat/mo billed yearly, or $79 monthly

Teams that want to capture and score leads too.

Ultimate

$79/seat/mo billed yearly, or $99 monthly

Bigger teams that need the highest limits and tighter security.

Which plan to pickIf you only send email, the Email plan is fine, but compare it with Instantly first. Pick Multichannel if LinkedIn or calls are part of how you sell, since that's what lemlist does best. Add the data add-on ($16 a month billed yearly for 2,000 credits) if you need to find emails and phone numbers. The 14-day trial includes Multichannel features and 200 credits.Growth is the plan most small teams should start on, because Lite has no proper email sync or automations. Move to Premium if you want web forms and lead scoring without paying for add-ons. Prices exclude tax and vary by country.

Key features

AttributelemlistPipedrive
Standout features
  • Multichannel sequences
  • Personalisation
  • lemAgent
  • Lead database
  • Deliverability
  • MCP server and CLI
  • Visual pipeline
  • AI Sales Assistant
  • Email sync and tracking
  • Automations
  • Lead capture
  • Reports and forecasts

Pros and cons

AttributelemlistPipedrive
Pros
  • Email, LinkedIn, calls, SMS and WhatsApp in one sequence
  • Strong personalisation, including custom images
  • Warm-up and deliverability tools included
  • lemAgent can build a campaign for you
  • Own MCP server and CLI for connecting AI tools
  • Very easy to learn, even for people who hate CRMs
  • The pipeline view makes it obvious what needs doing
  • Official Claude connector for reading and updating deals
  • Huge app marketplace with 500+ integrations
  • Good mobile app for updating deals on the go
Cons
  • Overlaps Instantly, which is usually cheaper for email only
  • Multichannel is priced per user, so costs climb as the team grows
  • Contact data and buying signals cost extra
  • LinkedIn automation can get your LinkedIn account restricted
  • No mobile app, and reviews mention a learning curve and integration bugs
  • No free plan, only a 14-day trial
  • Lite is too limited, so the real starting price is Growth
  • Lead capture, campaigns and web visitor tracking cost extra on lower plans
  • Marketing tools are thin next to HubSpot
  • Reporting gets limited once you want detailed custom reports

Who each one is for

AttributelemlistPipedrive
Best for
  • Sequences that mix email, LinkedIn and calls
  • Personalised cold email with custom images and first lines
  • Finding leads and their emails in the same tool
  • Having AI build an outreach campaign from a chat
  • Tracking deals from first contact to signed
  • Reminders so no lead is forgotten
  • Small sales teams who want a simple CRM
  • Forecasting what's likely to close this month
You'll find it used by
  • Founders
  • Sales reps
  • Agencies
  • Recruiters
  • Freelancers
  • Small businesses
  • Agencies
  • Sales teams
  • Consultants
  • Real estate

Questions people ask

Which is better, lemlist or Pipedrive?

Pipedrive scores highest overall in our ratings (lemlist 3.7/5 and Pipedrive 4.1/5). lemlist is best for sequences that mix email, LinkedIn and calls and personalised cold email with custom images and first lines. Pipedrive is best for tracking deals from first contact to signed and reminders so no lead is forgotten.

Which is cheaper, lemlist or Pipedrive?

lemlist: There's no free plan. Paid plans start at From $69/mo. Pipedrive: There's no free plan. Paid plans start at $14/seat/mo.

Which is easier to use, lemlist or Pipedrive?

Pipedrive rates highest for ease of use in our scores. Small businesses, agencies and sales teams of one to twenty people who want a clear view of every deal without a complicated CRM.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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