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Side-by-side comparison · Productivity & Notes

Heidi vs Smartsheet vs Wispr Flow

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Heidi

4.2

Free to start

Smartsheet

3.7

From $9/member/mo

Best overall

Wispr Flow

4.4

From $15/mo

Comparing 3 tools, the maximum.

At a glance

Best value

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Pick it if: Operations, PMO and project teams who think in spreadsheets and need Gantt charts, reports and approvals.

Best overallEasiest to use

Pick it if: Anyone who writes a lot during the day and is tired of typing it, including people who brief AI tools constantly.

Wispr Flow scores highest overall, but Heidi gives you more for your money. Which one is right comes down to what you value most.

Overview

AttributeHeidiSmartsheetWispr Flow
In one lineAI medical scribe that listens to a consult and writes the notes and letters.Spreadsheet-style project tracking with AI for formulas, summaries and dashboards.Talk instead of type, anywhere on your computer or phone, and get clean text back.
Pricing modelFreemiumPaidFreemium
Starting priceFree$9/member/mo$15/mo
Free plan Yes No Yes
Works with Claude Code No Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeHeidiSmartsheetWispr Flow
Overall rating4.23.74.4Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
3.5
5.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.0
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
4.0
3.0
3.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
3.5
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeHeidiSmartsheetWispr Flow
Access & platform
Free plan Yes No Yes
Mobile app Yes Yes Yes
Desktop app Yes Yes Yes
Browser extension Yes– No
API access– Yes No
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes–
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes No
Understands images–– No
Makes images No No No
Makes video No No No
Writes code No– No
Runs agents or automations– No No
Learns your brand or style Yes– Yes
Works in many languages Yes Yes Yes
Capabilities score10/ 178/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeHeidiSmartsheetWispr Flow
Plans

Free

Free

A single clinician trying it on real consults.

Pro

$9/member/mo billed yearly ($12 monthly)

Individuals and small teams of up to 10.

Free

Free

Light users and trying it out.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

BusinessOur pick

$19/member/mo billed yearly ($24 monthly)

Teams running several projects together.

ProOur pick

$15/mo, or $12/mo billed yearly

Anyone who talks more than they type.

Practice

Custom

Clinics with several practitioners.

Enterprise

Custom

Larger organisations needing admin and security controls.

Growth

$23/user/mo, or $18/user/mo billed yearly

Teams with security or compliance needs.

Enterprise

Custom

Health services and large groups.

Advanced Work Management

Custom

PMOs managing large portfolios.

Enterprise

Custom

Large managed rollouts.

Which plan to pickStart on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Business is where Smartsheet's reporting and approvals pay off for a team. Pro suits one person or a very small team. Use the 30-day trial on a real project before you commit to a yearly plan.Free tells you within a day whether talking suits you. If you hit the weekly cap, which most people do fast, Pro on the yearly plan is the one. Growth is only about security paperwork.

Key features

AttributeHeidiSmartsheetWispr Flow
Standout features
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • Grid, Gantt, board and calendar
  • AI formulas and analysis
  • AI dashboards and summaries
  • Forms and automations
  • Reports across sheets
  • Connections to other AI tools
  • Works in every app
  • Cleans up as it goes
  • Learns your words
  • Matches the app
  • Mac, Windows, iPhone and Android
  • Team workspace

Pros and cons

AttributeHeidiSmartsheetWispr Flow
Pros
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • Familiar spreadsheet layout for Excel users
  • Strong Gantt charts, dependencies and cross-project reporting
  • AI makes formulas and dashboards much easier
  • Mature automations, forms and approvals
  • Output is clean enough to send without editing
  • Works the same in every app, including terminals and browsers
  • Much faster than typing for long prompts and emails
  • Learns your names and jargon
  • Good free plan to test the habit
Cons
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • No free plan, and customers report big cost jumps under newer pricing
  • Interface feels dated and has a learning curve for non-spreadsheet people
  • Large sheets can be slow
  • Paid features split across tiers and add-ons
  • Weekly word cap on Free is small
  • Accuracy drops in noisy rooms and open offices
  • Dictating out loud is awkward in shared spaces
  • Your speech is processed in the cloud, which some workplaces won't allow
  • Pro is pricey next to built-in dictation if you only use it occasionally

Who each one is for

AttributeHeidiSmartsheetWispr Flow
Best for
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Replacing Excel project trackers
  • Gantt charts with dependencies
  • Portfolio and PMO reporting
  • Request intake and approvals
  • Dictating emails and messages
  • Long prompts for AI tools
  • Writing on your phone
  • Capturing thoughts fast
You'll find it used by
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Project managers
  • Operations teams
  • PMOs
  • Construction firms
  • IT teams
  • Founders
  • Writers
  • Developers
  • Sales teams
  • Anyone briefing AI

Questions people ask

Which is better, Heidi, Smartsheet or Wispr Flow?

Wispr Flow scores highest overall in our ratings (Heidi 4.2/5, Smartsheet 3.7/5 and Wispr Flow 4.4/5). Heidi is best for writing up consult notes and drafting referral and specialist letters. Smartsheet is best for Replacing Excel project trackers and gantt charts with dependencies. Wispr Flow is best for dictating emails and messages and long prompts for AI tools.

Which is cheaper, Heidi, Smartsheet or Wispr Flow?

Heidi: It's free to use. Smartsheet: There's no free plan. Paid plans start at $9/member/mo. Wispr Flow: There's a free plan, and paid plans start at $15/mo.

Which is easier to use, Heidi, Smartsheet or Wispr Flow?

Wispr Flow rates highest for ease of use in our scores. Anyone who writes a lot during the day and is tired of typing it, including people who brief AI tools constantly.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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