Skip to content

Side-by-side comparison · Productivity & Notes

Heidi vs Shortwave vs Todoist

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Heidi

4.2

Free to start

Shortwave

4.2

From $18/mo

Best overall

Todoist

4.3

From $7/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Best overallBest valueEasiest to use

Pick it if: Anyone who wants a dependable task list that is fast to use and stays out of the way.

Overview

AttributeHeidiShortwaveTodoist
In one lineAI medical scribe that listens to a consult and writes the notes and letters.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.A simple to-do list that works everywhere and understands plain-English due dates.
Pricing modelFreemiumFreemiumFreemium
Starting priceFree$18/mo$7/mo
Free plan Yes Yes Yes
Works with Claude Code No No Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeHeidiShortwaveTodoist
Overall rating4.24.24.3Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
5.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.0
Output qualityHow good the results are before you fix them.
4.0
4.5
3.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
4.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeHeidiShortwaveTodoist
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app Yes Yes Yes
Browser extension Yes– Yes
API access–– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes– No
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–– No
Makes images No No No
Makes video No No No
Writes code No– No
Runs agents or automations– Yes No
Learns your brand or style Yes Yes No
Works in many languages Yes Yes Yes
Capabilities score10/ 179/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeHeidiShortwaveTodoist
Plans

Free

Free

A single clinician trying it on real consults.

Free

Free

Trying it on your Gmail inbox.

Beginner

Free

Anyone with a simple list.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

ProOur pick

$18/mo

Individuals who use the AI daily.

ProOur pick

$7/mo, or $5/mo billed yearly

Anyone who wants more projects and the calendar view.

Practice

Custom

Clinics with several practitioners.

Business

$30/seat/mo

Teams who share threads and need more AI.

Business

$10/user/mo, or $8/user/mo billed yearly

Small teams sharing a workspace.

Enterprise

Custom

Health services and large groups.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickStart on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.Beginner is fine until you hit the five-project wall. Pro on the yearly plan is the obvious move after that. Business is for teams who want a shared space; it is not a substitute for a real project tool.

Key features

AttributeHeidiShortwaveTodoist
Standout features
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features
  • Natural language entry
  • Projects, labels and filters
  • Everywhere
  • Calendar layout
  • Shared projects
  • Claude connection

Pros and cons

AttributeHeidiShortwaveTodoist
Pros
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
  • Fastest task capture of anything here
  • Works on every device you own and syncs instantly
  • Cheap, with a free plan that covers a lot
  • Natural language dates and repeats just work
  • Official Claude connection
Cons
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history
  • Not a project management tool: no timelines, dependencies or dashboards
  • Prices went up at the end of 2025
  • Business plan lacks single sign-on
  • The AI features are light compared with the rest of the category

Who each one is for

AttributeHeidiShortwaveTodoist
Best for
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
  • Personal task management
  • Recurring reminders
  • Quick capture from any device
  • Tasks Claude can add for you
You'll find it used by
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams
  • Solo founders
  • Freelancers
  • Managers
  • Students
  • Small teams

Questions people ask

Which is better, Heidi, Shortwave or Todoist?

Todoist scores highest overall in our ratings (Heidi 4.2/5, Shortwave 4.2/5 and Todoist 4.3/5). Heidi is best for writing up consult notes and drafting referral and specialist letters. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly. Todoist is best for personal task management and recurring reminders.

Which is cheaper, Heidi, Shortwave or Todoist?

Heidi: It's free to use. Shortwave: There's a free plan, and paid plans start at $18/mo. Todoist: There's a free plan, and paid plans start at $7/mo.

Which is easier to use, Heidi, Shortwave or Todoist?

Todoist rates highest for ease of use in our scores. Anyone who wants a dependable task list that is fast to use and stays out of the way.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

Swap in another tool

More tools from Productivity & Notes in the library.