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Side-by-side comparison · Productivity & Notes

Heidi vs Shortwave vs Wispr Flow

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Heidi

4.2

Free to start

Shortwave

4.2

From $18/mo

Best overall

Wispr Flow

4.4

From $15/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Best overallEasiest to use

Pick it if: Anyone who writes a lot during the day and is tired of typing it, including people who brief AI tools constantly.

Overview

AttributeHeidiShortwaveWispr Flow
In one lineAI medical scribe that listens to a consult and writes the notes and letters.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.Talk instead of type, anywhere on your computer or phone, and get clean text back.
Pricing modelFreemiumFreemiumFreemium
Starting priceFree$18/mo$15/mo
Free plan Yes Yes Yes
Works with Claude Code No No No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeHeidiShortwaveWispr Flow
Overall rating4.24.24.4Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
5.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.0
4.5
4.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
3.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeHeidiShortwaveWispr Flow
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app Yes Yes Yes
Browser extension Yes– No
API access–– No
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes– Yes
Connects to other apps Yes Yes–
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes No
Understands images–– No
Makes images No No No
Makes video No No No
Writes code No– No
Runs agents or automations– Yes No
Learns your brand or style Yes Yes Yes
Works in many languages Yes Yes Yes
Capabilities score10/ 179/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeHeidiShortwaveWispr Flow
Plans

Free

Free

A single clinician trying it on real consults.

Free

Free

Trying it on your Gmail inbox.

Free

Free

Light users and trying it out.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

ProOur pick

$18/mo

Individuals who use the AI daily.

ProOur pick

$15/mo, or $12/mo billed yearly

Anyone who talks more than they type.

Practice

Custom

Clinics with several practitioners.

Business

$30/seat/mo

Teams who share threads and need more AI.

Growth

$23/user/mo, or $18/user/mo billed yearly

Teams with security or compliance needs.

Enterprise

Custom

Health services and large groups.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Enterprise

Custom

Large managed rollouts.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickStart on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.Free tells you within a day whether talking suits you. If you hit the weekly cap, which most people do fast, Pro on the yearly plan is the one. Growth is only about security paperwork.

Key features

AttributeHeidiShortwaveWispr Flow
Standout features
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features
  • Works in every app
  • Cleans up as it goes
  • Learns your words
  • Matches the app
  • Mac, Windows, iPhone and Android
  • Team workspace

Pros and cons

AttributeHeidiShortwaveWispr Flow
Pros
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
  • Output is clean enough to send without editing
  • Works the same in every app, including terminals and browsers
  • Much faster than typing for long prompts and emails
  • Learns your names and jargon
  • Good free plan to test the habit
Cons
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history
  • Weekly word cap on Free is small
  • Accuracy drops in noisy rooms and open offices
  • Dictating out loud is awkward in shared spaces
  • Your speech is processed in the cloud, which some workplaces won't allow
  • Pro is pricey next to built-in dictation if you only use it occasionally

Who each one is for

AttributeHeidiShortwaveWispr Flow
Best for
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
  • Dictating emails and messages
  • Long prompts for AI tools
  • Writing on your phone
  • Capturing thoughts fast
You'll find it used by
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams
  • Founders
  • Writers
  • Developers
  • Sales teams
  • Anyone briefing AI

Questions people ask

Which is better, Heidi, Shortwave or Wispr Flow?

Wispr Flow scores highest overall in our ratings (Heidi 4.2/5, Shortwave 4.2/5 and Wispr Flow 4.4/5). Heidi is best for writing up consult notes and drafting referral and specialist letters. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly. Wispr Flow is best for dictating emails and messages and long prompts for AI tools.

Which is cheaper, Heidi, Shortwave or Wispr Flow?

Heidi: It's free to use. Shortwave: There's a free plan, and paid plans start at $18/mo. Wispr Flow: There's a free plan, and paid plans start at $15/mo.

Which is easier to use, Heidi, Shortwave or Wispr Flow?

Wispr Flow rates highest for ease of use in our scores. Anyone who writes a lot during the day and is tired of typing it, including people who brief AI tools constantly.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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