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Side-by-side comparison · Productivity & Notes

Fathom vs Heidi vs Todoist

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Fathom

4.2

From $20/mo

Heidi

4.2

Free to start

Best overall

Todoist

4.3

From $7/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Best overallEasiest to use

Pick it if: Anyone who wants a dependable task list that is fast to use and stays out of the way.

Overview

AttributeFathomHeidiTodoist
In one lineRecords your video calls and sends you a summary, action items and transcript.AI medical scribe that listens to a consult and writes the notes and letters.A simple to-do list that works everywhere and understands plain-English due dates.
Pricing modelFreemiumFreemiumFreemium
Starting price$20/moFree$7/mo
Free plan Yes Yes Yes
Works with Claude Code Yes No Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeFathomHeidiTodoist
Overall rating4.24.24.3Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
5.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.0
Output qualityHow good the results are before you fix them.
3.5
4.0
3.5
Value for moneyWhat you get for the price, including the free plan.
4.5
4.0
4.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeFathomHeidiTodoist
Access & platform
Free plan Yes Yes Yes
Mobile app– Yes Yes
Desktop app Yes Yes Yes
Browser extension– Yes Yes
API access Yes– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes No
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files No Yes Yes
Understands images No– No
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations No– No
Learns your brand or style No Yes No
Works in many languages Yes Yes Yes
Capabilities score7/ 1710/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeFathomHeidiTodoist
Plans

FreeOur pick

Free

Anyone who wants every call recorded without paying.

Free

Free

A single clinician trying it on real consults.

Beginner

Free

Anyone with a simple list.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

ProOur pick

$7/mo, or $5/mo billed yearly

Anyone who wants more projects and the calendar view.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

Practice

Custom

Clinics with several practitioners.

Business

$10/user/mo, or $8/user/mo billed yearly

Small teams sharing a workspace.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Enterprise

Custom

Health services and large groups.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Which plan to pickMost people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Beginner is fine until you hit the five-project wall. Pro on the yearly plan is the obvious move after that. Business is for teams who want a shared space; it is not a substitute for a real project tool.

Key features

AttributeFathomHeidiTodoist
Standout features
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • Natural language entry
  • Projects, labels and filters
  • Everywhere
  • Calendar layout
  • Shared projects
  • Claude connection

Pros and cons

AttributeFathomHeidiTodoist
Pros
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • Fastest task capture of anything here
  • Works on every device you own and syncs instantly
  • Cheap, with a free plan that covers a lot
  • Natural language dates and repeats just work
  • Official Claude connection
Cons
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • Not a project management tool: no timelines, dependencies or dashboards
  • Prices went up at the end of 2025
  • Business plan lacks single sign-on
  • The AI features are light compared with the rest of the category

Who each one is for

AttributeFathomHeidiTodoist
Best for
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Personal task management
  • Recurring reminders
  • Quick capture from any device
  • Tasks Claude can add for you
You'll find it used by
  • Sales teams
  • Customer success
  • Agencies
  • Coaches
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Solo founders
  • Freelancers
  • Managers
  • Students
  • Small teams

Questions people ask

Which is better, Fathom, Heidi or Todoist?

Todoist scores highest overall in our ratings (Fathom 4.2/5, Heidi 4.2/5 and Todoist 4.3/5). Fathom is best for recording sales and client calls and sharing call clips with the team. Heidi is best for writing up consult notes and drafting referral and specialist letters. Todoist is best for personal task management and recurring reminders.

Which is cheaper, Fathom, Heidi or Todoist?

Fathom: There's a free plan, and paid plans start at $20/mo. Heidi: It's free to use. Todoist: There's a free plan, and paid plans start at $7/mo.

Which is easier to use, Fathom, Heidi or Todoist?

Todoist rates highest for ease of use in our scores. Anyone who wants a dependable task list that is fast to use and stays out of the way.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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