Side-by-side comparison · Sales & Customer Support
Close vs Lightfield vs Retell AI
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 3 tools, the maximum.
At a glance
Pick it if: Small sales teams and solo sellers who call and email a lot of leads and want it all in one tool.
Pick it if: Founders and small B2B sales teams who hate updating a CRM and want one that keeps itself current from their email and meetings.
Pick it if: Service businesses and agencies that want an AI receptionist or phone agent without hiring developers.
Overview
| Attribute | Close | Lightfield | Retell AI |
|---|---|---|---|
| In one line | Sales CRM with calling, texting and email built in, plus an AI agent that calls leads. | A CRM that fills itself in from your emails, calls and meetings, and drafts follow-ups. | AI phone agents that answer calls, book appointments and make outbound calls. |
| Pricing model | Paid | Paid | Paid |
| Starting price | $9/user/mo | $89/user/mo | About $0.07–$0.31/min |
| Free plan | No | No | No |
| Works with Claude Code | Yes | Yes | Yes |
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | Close | Lightfield | Retell AI |
|---|---|---|---|
| Overall rating | 4.1 | 3.7 | 4.1 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.0 | 4.0 | 3.5 |
| FeaturesHow completely it covers its own job, and how well the pieces fit together. | 4.5 | 4.0 | 4.5 |
| Output qualityHow good the results are before you fix them. | 4.0 | 4.0 | 4.5 |
| Value for moneyWhat you get for the price, including the free plan. | 4.0 | 3.0 | 4.0 |
| Speed & reliabilityHow fast it is and how often it falls over. | 4.0 | 3.5 | 4.0 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | Close | Lightfield | Retell AI |
|---|---|---|---|
| Access & platform | |||
| Free plan | No | No | No |
| Mobile app | Yes | No | – |
| Desktop app | Yes | – | – |
| Browser extension | No | No | – |
| API access | Yes | Yes | Yes |
| Teams & business | |||
| Team workspace | Yes | Yes | Yes |
| Enterprise plan or SSO | No | Yes | Yes |
| Connects to other apps | Yes | Yes | Yes |
| Open source or self-hosted | No | No | No |
| AI abilities | |||
| Works with your files | Yes | Yes | Yes |
| Understands images | – | – | – |
| Makes images | No | No | No |
| Makes video | No | No | No |
| Writes code | No | No | – |
| Runs agents or automations | Yes | Yes | Yes |
| Learns your brand or style | No | No | – |
| Works in many languages | No | No | Yes |
| Capabilities score | 7/ 17 | 6/ 17 | 7/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | Close | Lightfield | Retell AI |
|---|---|---|---|
| Plans | Solo $9/user/mo billed yearly, or $19 monthly One person selling on their own. | StarterOur pick $89/user/mo A founder or small team getting started. | Pay as you goOur pick About $0.07–$0.31/min Most small businesses and agencies. |
Essentials $35/user/mo billed yearly, or $49 monthly Small teams sharing leads. | Pro $999/mo billed yearly Small customer-facing teams. | Enterprise Custom High call volumes and compliance needs. | |
GrowthOur pick $99/user/mo billed yearly, or $109 monthly Teams that want follow-ups and AI on autopilot. | Growth $1,999/mo billed yearly Companies scaling outbound sales. | ||
Scale $139/user/mo billed yearly, or $149 monthly High-volume calling teams. | Enterprise Custom Larger companies with security and data needs. | ||
| Which plan to pick | Take the 14-day trial, which needs no card. Solo is a bargain if you sell alone and follow up by hand. Growth is where Close earns its price, because that's where automated follow-ups, the power dialer and Chloe in workflows start. Budget a little extra each month for call minutes. | Try Starter free for 14 days and connect your real inbox and calendar, because the self-filling records are the whole point. Only move to Pro once you need sequences and more than 3 people. Extra capture seats cost $200 a month each, billed yearly. | Start on pay as you go with the free credits, build one agent for your most common call and test it on your own phone. Talk to sales only once you run thousands of minutes a month. |
Key features
| Attribute | Close | Lightfield | Retell AI |
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Pros and cons
| Attribute | Close | Lightfield | Retell AI |
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Who each one is for
| Attribute | Close | Lightfield | Retell AI |
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Questions people ask
Which is better, Close, Lightfield or Retell AI?
They tie on our overall rating (Close 4.1/5, Lightfield 3.7/5 and Retell AI 4.1/5). Close is best for calling and texting leads straight from the CRM and following up leads automatically by email and text. Lightfield is best for founders doing their own sales who never update the CRM and getting meeting notes and follow-ups written for you. Retell AI is best for AI receptionist for a small business and booking appointments by phone.
Which is cheaper, Close, Lightfield or Retell AI?
Close: There's no free plan. Paid plans start at $9/user/mo. Lightfield: There's no free plan. Paid plans start at $89/user/mo. Retell AI: There's no free plan. Paid plans start at About $0.07–$0.31/min.
How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.
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