Side-by-side comparison · Sales & Customer Support
Close vs Lightfield vs Pipedrive
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 3 tools, the maximum.
At a glance
Pick it if: Small sales teams and solo sellers who call and email a lot of leads and want it all in one tool.
Pick it if: Founders and small B2B sales teams who hate updating a CRM and want one that keeps itself current from their email and meetings.
Pick it if: Small businesses, agencies and sales teams of one to twenty people who want a clear view of every deal without a complicated CRM.
Overview
| Attribute | Close | Lightfield | Pipedrive |
|---|---|---|---|
| In one line | Sales CRM with calling, texting and email built in, plus an AI agent that calls leads. | A CRM that fills itself in from your emails, calls and meetings, and drafts follow-ups. | Simple sales CRM that shows every deal as a card on a board, with an AI sales assistant. |
| Pricing model | Paid | Paid | Paid |
| Starting price | $9/user/mo | $89/user/mo | $14/seat/mo |
| Free plan | No | No | No |
| Works with Claude Code | Yes | Yes | Yes |
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | Close | Lightfield | Pipedrive |
|---|---|---|---|
| Overall rating | 4.1 | 3.7 | 4.1 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.0 | 4.0 | 4.5 |
| FeaturesHow completely it covers its own job, and how well the pieces fit together. | 4.5 | 4.0 | 4.0 |
| Output qualityHow good the results are before you fix them. | 4.0 | 4.0 | 4.0 |
| Value for moneyWhat you get for the price, including the free plan. | 4.0 | 3.0 | 4.0 |
| Speed & reliabilityHow fast it is and how often it falls over. | 4.0 | 3.5 | 4.0 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | Close | Lightfield | Pipedrive |
|---|---|---|---|
| Access & platform | |||
| Free plan | No | No | No |
| Mobile app | Yes | No | Yes |
| Desktop app | Yes | – | – |
| Browser extension | No | No | Yes |
| API access | Yes | Yes | Yes |
| Teams & business | |||
| Team workspace | Yes | Yes | Yes |
| Enterprise plan or SSO | No | Yes | – |
| Connects to other apps | Yes | Yes | Yes |
| Open source or self-hosted | No | No | No |
| AI abilities | |||
| Works with your files | Yes | Yes | – |
| Understands images | – | – | – |
| Makes images | No | No | No |
| Makes video | No | No | No |
| Writes code | No | No | No |
| Runs agents or automations | Yes | Yes | Yes |
| Learns your brand or style | No | No | – |
| Works in many languages | No | No | Yes |
| Capabilities score | 7/ 17 | 6/ 17 | 7/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | Close | Lightfield | Pipedrive |
|---|---|---|---|
| Plans | Solo $9/user/mo billed yearly, or $19 monthly One person selling on their own. | StarterOur pick $89/user/mo A founder or small team getting started. | Lite $14/seat/mo billed yearly, or $24 monthly One person who just needs a pipeline and reminders. |
Essentials $35/user/mo billed yearly, or $49 monthly Small teams sharing leads. | Pro $999/mo billed yearly Small customer-facing teams. | GrowthOur pick $39/seat/mo billed yearly, or $49 monthly Small teams who live in their inbox. | |
GrowthOur pick $99/user/mo billed yearly, or $109 monthly Teams that want follow-ups and AI on autopilot. | Growth $1,999/mo billed yearly Companies scaling outbound sales. | Premium $59/seat/mo billed yearly, or $79 monthly Teams that want to capture and score leads too. | |
Scale $139/user/mo billed yearly, or $149 monthly High-volume calling teams. | Enterprise Custom Larger companies with security and data needs. | Ultimate $79/seat/mo billed yearly, or $99 monthly Bigger teams that need the highest limits and tighter security. | |
| Which plan to pick | Take the 14-day trial, which needs no card. Solo is a bargain if you sell alone and follow up by hand. Growth is where Close earns its price, because that's where automated follow-ups, the power dialer and Chloe in workflows start. Budget a little extra each month for call minutes. | Try Starter free for 14 days and connect your real inbox and calendar, because the self-filling records are the whole point. Only move to Pro once you need sequences and more than 3 people. Extra capture seats cost $200 a month each, billed yearly. | Growth is the plan most small teams should start on, because Lite has no proper email sync or automations. Move to Premium if you want web forms and lead scoring without paying for add-ons. Prices exclude tax and vary by country. |
Key features
| Attribute | Close | Lightfield | Pipedrive |
|---|---|---|---|
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Pros and cons
| Attribute | Close | Lightfield | Pipedrive |
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Who each one is for
| Attribute | Close | Lightfield | Pipedrive |
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Questions people ask
Which is better, Close, Lightfield or Pipedrive?
They tie on our overall rating (Close 4.1/5, Lightfield 3.7/5 and Pipedrive 4.1/5). Close is best for calling and texting leads straight from the CRM and following up leads automatically by email and text. Lightfield is best for founders doing their own sales who never update the CRM and getting meeting notes and follow-ups written for you. Pipedrive is best for tracking deals from first contact to signed and reminders so no lead is forgotten.
Which is cheaper, Close, Lightfield or Pipedrive?
Close: There's no free plan. Paid plans start at $9/user/mo. Lightfield: There's no free plan. Paid plans start at $89/user/mo. Pipedrive: There's no free plan. Paid plans start at $14/seat/mo.
Which is easier to use, Close, Lightfield or Pipedrive?
Pipedrive rates highest for ease of use in our scores. Small businesses, agencies and sales teams of one to twenty people who want a clear view of every deal without a complicated CRM.
How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.
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