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Side-by-side comparison · Marketing & Ads

Brevo vs Klaviyo vs Omnisend

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Brevo

4.2

From $0

Best overall

Klaviyo

4.3

From From $20/mo

Omnisend

4.1

From $0

Comparing 3 tools, the maximum.

At a glance

Best value

Pick it if: Small businesses with a large contact list, or that want email, SMS and WhatsApp in one tool without paying per contact.

Best overall

Pick it if: Online stores that want their email and SMS to run on real customer behaviour.

Easiest to use

Pick it if: Small and mid-sized online stores that want ready-made email and SMS automations without Klaviyo's price.

Klaviyo scores highest overall, but Brevo gives you more for your money. Which one is right comes down to what you value most.

Overview

AttributeBrevoKlaviyoOmnisend
In one lineEmail, SMS and WhatsApp marketing in one place, priced by emails sent, not contacts.Email and SMS for online stores, with AI that writes, segments and predicts.Email and SMS marketing for online stores, a cheaper alternative to Klaviyo.
Pricing modelFreemiumFreemiumFreemium
Starting price$0From $20/mo$0
Free plan Yes Yes Yes
Works with Claude Code Yes Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeBrevoKlaviyoOmnisend
Overall rating4.24.3Winner4.1
Ease of useHow quickly someone non-technical gets value from it.
4.0
4.0
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
5.0
4.0
Output qualityHow good the results are before you fix them.
4.0
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.5
3.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.5
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeBrevoKlaviyoOmnisend
Access & platform
Free plan Yes Yes Yes
Mobile app– Yes–
Desktop app No No No
Browser extension– No–
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes–
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–––
Makes images No– No
Makes video No No No
Writes code No No No
Runs agents or automations No Yes Yes
Learns your brand or style– Yes–
Works in many languages Yes Yes Yes
Capabilities score7/ 1710/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeBrevoKlaviyoOmnisend
Plans

Free

$0

Small lists and trying Brevo out.

Free

Free

New stores building their first flows.

Free

$0

New stores testing email marketing.

Starter

From about $9/mo

Regular newsletters with no daily limit.

EmailOur pick

From $20/mo

Most stores once they pass 250 contacts.

StandardOur pick

From $16/mo

Small stores focused on email.

StandardOur pick

From about $18/mo

Small businesses ready to automate.

Email and SMS

From $35/mo

Stores that want text messages in the same flows.

Pro

From $59/mo

Growing stores that send a lot and want SMS.

Professional

From about $499/mo

Teams sending high volumes across channels.

Enterprise

Custom

Large brands with many stores or markets.

Enterprise

Custom

Companies with 1 million+ contacts.

Which plan to pickTry Free first. Most small businesses should go straight to Standard, because it removes Brevo's logo and adds automations. Pick your email volume carefully, since that's what you pay for. Yearly billing saves 10%, and prices vary by country.Start on Free and build your welcome and abandoned cart flows before you pay anything. Move to Email when you cross 250 contacts, and only add SMS once email is working, because text messages cost extra per send.Start on Free while your list is small, then move to Standard. Pick Pro when you send several emails a week or want product recommendations chosen by AI. Stores paying $400 a month or more get a free account expert.

Key features

AttributeBrevoKlaviyoOmnisend
Standout features
  • Email campaigns
  • SMS and WhatsApp
  • Transactional email
  • AI content generator
  • Automations
  • MCP connector
  • Flows
  • Segments from a description
  • Predictive analytics
  • Email and SMS in one
  • AI writing and campaign builder
  • Customer Agent
  • Store automations
  • Email and SMS
  • Product blocks
  • Forms AI and Social Capture
  • Omnisend MCP
  • 24/7 support

Pros and cons

AttributeBrevoKlaviyoOmnisend
Pros
  • Priced by emails sent, so big lists stay cheap
  • Email, SMS, WhatsApp and transactional email in one tool
  • Free plan includes a CRM
  • Official MCP connector for Claude
  • AI writing from the Starter plan
  • Deepest store integration of any email tool, so targeting runs on real purchase data
  • Flows and segments are quick to set up from templates or a short description
  • Email and SMS live in one place with one set of customer data
  • Predictive analytics tell you who to spend effort on
  • Huge ecosystem of Shopify apps and agencies that already know it
  • Built for online stores, with ready-made automations
  • Cheaper than Klaviyo for small and mid-sized stores
  • 24/7 live chat on every plan, including free
  • MCP server for Claude on every plan
Cons
  • The free plan caps you at 300 emails a day
  • Starter emails keep Brevo's logo unless you pay extra
  • WhatsApp, multiple users and the bigger AI features need Professional
  • SMS credits cost extra on every plan
  • Gets expensive fast as your list grows, and every profile counts toward the bill
  • SMS is a separate cost on top of the plan
  • Email support stops after 60 days on the free plan
  • Overkill for service businesses and plain newsletters
  • Standard caps monthly sends at 12 times your list
  • SMS costs extra on top of your plan
  • Reporting is lighter than Klaviyo's
  • Pro's price is based on 2,500 contacts, so it's a big step up

Who each one is for

AttributeBrevoKlaviyoOmnisend
Best for
  • Large lists you email occasionally
  • Email plus SMS from one tool
  • Order confirmations and other transactional emails
  • Managing campaigns from Claude
  • Abandoned cart recovery
  • Segments from a description
  • Post-purchase flows
  • SMS campaigns
  • Predicting customer value
  • Abandoned cart and browse reminders
  • Shopify and WooCommerce stores
  • Email and SMS from one tool
  • Stores switching from Klaviyo to save money
You'll find it used by
  • Small business owners
  • Online stores
  • Marketers
  • Developers
  • Agencies
  • Shopify stores
  • Ecommerce marketers
  • Agencies
  • DTC brands
  • Online stores
  • Shopify merchants
  • Ecommerce marketers
  • Agencies

Questions people ask

Which is better, Brevo, Klaviyo or Omnisend?

Klaviyo scores highest overall in our ratings (Brevo 4.2/5, Klaviyo 4.3/5 and Omnisend 4.1/5). Brevo is best for large lists you email occasionally and email plus SMS from one tool. Klaviyo is best for abandoned cart recovery and segments from a description. Omnisend is best for abandoned cart and browse reminders and Shopify and WooCommerce stores.

Which is cheaper, Brevo, Klaviyo or Omnisend?

Brevo: There's a free plan, and paid plans start at $0. Klaviyo: There's a free plan, and paid plans start at From $20/mo. Omnisend: There's a free plan, and paid plans start at $0.

Which is easier to use, Brevo, Klaviyo or Omnisend?

Omnisend rates highest for ease of use in our scores. Small and mid-sized online stores that want ready-made email and SMS automations without Klaviyo's price.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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