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Side-by-side comparison · Sales & Customer Support

Apollo.io vs Gorgias vs Yoodli

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Apollo.io

4.0

From $49/seat/mo

Gorgias

3.9

From $10/mo

Best overall

Yoodli

4.1

From $8/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Founders, small sales teams and marketers who need to find B2B contacts and email them.

Pick it if: Shopify and ecommerce stores with enough customer messages that they need a proper support inbox and some of the questions answered by AI.

Best overall

Pick it if: Professionals, founders and sales teams who want to practise pitches, presentations and hard conversations out loud.

Overview

AttributeApollo.ioGorgiasYoodli
In one lineB2B contact database with emails and phone numbers, plus sequences to reach them.Customer support inbox for Shopify stores, with an AI agent that answers and sells.AI speaking coach: role-play pitches and hard conversations and get feedback on delivery.
Pricing modelFreemiumPaidFreemium
Starting price$49/seat/mo$10/mo$8/mo
Free plan Yes No Yes
Works with Claude Code Yes Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeApollo.ioGorgiasYoodli
Overall rating4.03.94.1Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.0
Output qualityHow good the results are before you fix them.
3.0
3.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.0
3.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeApollo.ioGorgiasYoodli
Access & platform
Free plan Yes No Yes
Mobile app Yes Yes–
Desktop app– No–
Browser extension Yes No–
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code– No No
Runs agents or automations Yes Yes–
Learns your brand or style– Yes–
Works in many languages– Yes Yes
Capabilities score8/ 179/ 176/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeApollo.ioGorgiasYoodli
Plans

Free

Free

Founders testing outbound.

Starter

$10/mo

A small store with a handful of messages.

Starter

Free

Trying it once or twice.

Basic

$49/seat/mo billed yearly

Individual sellers doing regular outbound.

BasicOur pick

$60/mo, or $50/mo billed yearly

Growing stores with a small support team.

ProOur pick

$8/mo billed yearly

Individuals practising most weeks.

ProfessionalOur pick

$79/seat/mo billed yearly

Full-time reps.

Pro

$360/mo, or $300/mo billed yearly

Busy stores that want AI and revenue reports.

Advanced

$20/mo billed yearly

Heavy individual users who want privacy.

Organization

$119/seat/mo billed yearly (min 3 seats)

Sales teams wanting advanced controls.

Advanced

$900/mo, or $750/mo billed yearly

High-volume brands with a dedicated support team.

Business

Custom per seat, billed yearly

Sales and training teams.

Enterprise

Custom

Brands with more than 5,000 tickets a month or strict security needs.

Enterprise

Custom

Very large organisations.

Which plan to pickStart on Free to check the data covers your market. Basic suits one person prospecting; Professional is worth it if you also call prospects or want AI scoring. Monthly billing costs noticeably more than the yearly prices shown.Start the 7-day trial, which needs no card. Basic suits most growing Shopify stores. Turn on the AI Agent once you know your common questions, and budget about $1 for each conversation it handles on top of the ticket price.Individuals should take Pro on the yearly plan; it is cheap and ten sessions a week is plenty. Teams wanting their own sales scenarios need Business.

Key features

AttributeApollo.ioGorgiasYoodli
Standout features
  • Contact database
  • Email sequences
  • Chrome extension
  • Dialer and call recording
  • AI research and scoring
  • Enrichment
  • Ecommerce inbox
  • Order actions
  • AI Agent
  • Shopping Assistant
  • Automations
  • Revenue reports
  • AI role-plays
  • Delivery feedback
  • Upload real recordings
  • Custom rubrics
  • Manager dashboards

Pros and cons

AttributeApollo.ioGorgiasYoodli
Pros
  • Generous free plan for getting started
  • Database and outreach in one tool
  • Much cheaper than ZoomInfo
  • Easy to learn for non-technical users
  • Order details and refunds right inside each ticket
  • Built around Shopify, so setup is quick for Shopify stores
  • Email, chat, SMS, voice and social in one inbox
  • AI Agent can take actions, not only reply
  • Revenue reports show what support helped sell
  • Very easy to start: just talk
  • Cheap personal plans
  • Covers pitches, interviews and hard conversations, not only sales
  • Feedback on real recordings, not just practice
Cons
  • Bounce rates and out-of-date contacts are common complaints
  • Weaker phone and contact data outside the US
  • Credits run out fast and do not roll over
  • Billing disputes and slow support on lower plans
  • Each AI conversation costs about $1 and also counts as a ticket, so you pay twice
  • Ticket limits mean busy months like Black Friday cost more
  • Some merchants report the AI giving wrong answers or closing tickets early
  • Mixed reviews of Gorgias's own customer support
  • Less suited to businesses that don't sell online
  • Free plan is only five sessions in total
  • Delivery feedback is general unless you build custom rubrics
  • Team pricing is not public

Who each one is for

AttributeApollo.ioGorgiasYoodli
Best for
  • Finding business emails and phone numbers
  • Building B2B lead lists
  • Simple cold email sequences
  • Cheaper alternative to ZoomInfo
  • Answering order, shipping and returns questions for a Shopify store
  • One inbox for email, chat, SMS and social comments
  • Refunding or editing orders without leaving the ticket
  • Letting AI handle simple questions and recommend products
  • Rehearsing a pitch or presentation
  • Cutting filler words and rambling
  • Practising tough conversations
  • Sales and onboarding role-plays for teams
You'll find it used by
  • Founders
  • Sales development reps
  • Account executives
  • Marketers
  • Recruiters
  • Online stores
  • Shopify brands
  • Support teams
  • Ecommerce agencies
  • Sales teams
  • Founders
  • Job seekers
  • Managers
  • Learning and development teams

Questions people ask

Which is better, Apollo.io, Gorgias or Yoodli?

Yoodli scores highest overall in our ratings (Apollo.io 4.0/5, Gorgias 3.9/5 and Yoodli 4.1/5). Apollo.io is best for finding business emails and phone numbers and Building B2B lead lists. Gorgias is best for answering order, shipping and returns questions for a Shopify store and one inbox for email, chat, SMS and social comments. Yoodli is best for rehearsing a pitch or presentation and cutting filler words and rambling.

Which is cheaper, Apollo.io, Gorgias or Yoodli?

Apollo.io: There's a free plan, and paid plans start at $49/seat/mo. Gorgias: There's no free plan. Paid plans start at $10/mo. Yoodli: There's a free plan, and paid plans start at $8/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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