Skip to content

Side-by-side comparison · Productivity & Notes

Abridge vs Heidi

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Heidi

4.2

Free to start

Comparing 2 tools. Add one more if you like.

At a glance

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Best value

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Overview

AttributeAbridgeHeidi
In one lineTurns doctor–patient conversations into notes inside the hospital EHR.AI medical scribe that listens to a consult and writes the notes and letters.
Pricing modelPaidFreemium
Starting priceSee websiteFree
Free plan No Yes
Works with Claude Code No No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeHeidi
Overall rating4.24.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
3.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeHeidi
Access & platform
Free plan No Yes
Mobile app Yes Yes
Desktop app– Yes
Browser extension No Yes
API access––
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes Yes
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files– Yes
Understands images––
Makes images No No
Makes video No No
Writes code No No
Runs agents or automations––
Learns your brand or style– Yes
Works in many languages Yes Yes
Capabilities score5/ 1710/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeHeidi
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

Free

Free

A single clinician trying it on real consults.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

Practice

Custom

Clinics with several practitioners.

Enterprise

Custom

Health services and large groups.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.

Key features

AttributeAbridgeHeidi
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls

Pros and cons

AttributeAbridgeHeidi
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown

Who each one is for

AttributeAbridgeHeidi
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices

Questions people ask

Which is better, Abridge or Heidi?

They tie on our overall rating (Abridge 4.2/5 and Heidi 4.2/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Heidi is best for writing up consult notes and drafting referral and specialist letters.

Which is cheaper, Abridge or Heidi?

Abridge: Pricing isn't published; check the vendor's site for a quote. Heidi: It's free to use.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

Swap in another tool

More tools from Productivity & Notes in the library.