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Side-by-side comparison · Productivity & Notes

Abridge vs Heidi vs Notion

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Heidi

4.2

Free to start

Best overall

Notion

4.3

From $10/member/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Best overallBest value

Pick it if: Anyone who wants one place for their notes, plans and team knowledge, from solo creators to whole companies.

Overview

AttributeAbridgeHeidiNotion
In one lineTurns doctor–patient conversations into notes inside the hospital EHR.AI medical scribe that listens to a consult and writes the notes and letters.One workspace for notes, docs, wikis and project tracking, with AI built in.
Pricing modelPaidFreemiumFreemium
Starting priceSee websiteFree$10/member/mo
Free plan No Yes Yes
Works with Claude Code No No Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeHeidiNotion
Overall rating4.24.24.3Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
5.0
Output qualityHow good the results are before you fix them.
4.5
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
3.5
4.0
4.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeHeidiNotion
Access & platform
Free plan No Yes Yes
Mobile app Yes Yes Yes
Desktop app– Yes Yes
Browser extension No Yes Yes
API access–– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes Yes
Understands images–– Yes
Makes images No No No
Makes video No No No
Writes code No No Yes
Runs agents or automations–– Yes
Learns your brand or style– Yes No
Works in many languages Yes Yes Yes
Capabilities score5/ 1710/ 1713/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeHeidiNotion
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

Free

Free

A single clinician trying it on real consults.

Free

Free

One person getting organised.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

Plus

$10/member/mo billed yearly

Small teams who want shared docs without the AI.

Practice

Custom

Clinics with several practitioners.

BusinessOur pick

$20/member/mo billed yearly

Teams who want the AI properly switched on.

Enterprise

Custom

Health services and large groups.

Enterprise

Custom

Larger companies with security and compliance needs.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Solo users can stay on Free for a long time. For a team the honest answer is Business, because Plus leaves out the AI that makes Notion interesting now. Note that yearly billing is what gets you the $10 and $20 prices, and monthly billing costs more.

Key features

AttributeAbridgeHeidiNotion
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • Pages and databases
  • Notion AI and Agent
  • AI Meeting Notes
  • Templates
  • Sites and forms
  • Claude connection

Pros and cons

AttributeAbridgeHeidiNotion
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • Replaces a handful of separate apps with one workspace
  • Databases are flexible enough to model almost any business process
  • Generous free plan for individuals
  • Official Claude connection makes it a shared memory for your AI tools
  • Huge template library and community
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • No imposed structure, so workspaces get messy without discipline
  • The useful AI is held back for the $20 Business plan
  • Can feel slow with large databases and on patchy connections
  • Offline support is still limited
  • Easy to spend more time organising Notion than doing the work

Who each one is for

AttributeAbridgeHeidiNotion
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Team wikis and documentation
  • Personal notes and planning
  • Content calendars
  • Lightweight project tracking
  • A knowledge base Claude can read
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Startups
  • Marketers
  • Agencies
  • Solo founders
  • Students

Questions people ask

Which is better, Abridge, Heidi or Notion?

Notion scores highest overall in our ratings (Abridge 4.2/5, Heidi 4.2/5 and Notion 4.3/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Heidi is best for writing up consult notes and drafting referral and specialist letters. Notion is best for team wikis and documentation and personal notes and planning.

Which is cheaper, Abridge, Heidi or Notion?

Abridge: Pricing isn't published; check the vendor's site for a quote. Heidi: It's free to use. Notion: There's a free plan, and paid plans start at $10/member/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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