Side-by-side comparison · Productivity & Notes

Granola vs Heidi

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Granola

4.4

From $14/user/mo

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Heidi

4.2

Free to start

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At a glance

Granola4.4

Best overallEasiest to use

Pick it if: Founders, consultants and managers who sit in back-to-back calls and hate the awkward recording bot.

Heidi4.2

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Overview

Attribute	Granola	Heidi
In one line	Takes meeting notes from your computer's audio, so no bot ever joins the call.	AI medical scribe that listens to a consult and writes the notes and letters.
Pricing model	Freemium	Freemium
Starting price	$14/user/mo	Free
Free plan	Yes	Yes
Works with Claude Code	Yes	No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

Attribute	Granola	Heidi
Overall rating	4.4Winner	4.2
Ease of useHow quickly someone non-technical gets value from it.	5.0	4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.	4.5	4.5
Output qualityHow good the results are before you fix them.	4.5	4.0
Value for moneyWhat you get for the price, including the free plan.	4.0	4.0
Speed & reliabilityHow fast it is and how often it falls over.	4.0	4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

Attribute	Granola	Heidi
Access & platform
Free plan	Yes	Yes
Mobile app	Yes	Yes
Desktop app	Yes	Yes
Browser extension	No	Yes
API access	Yes	–
Teams & business
Team workspace	Yes	Yes
Enterprise plan or SSO	Yes	Yes
Connects to other apps	Yes	Yes
Open source or self-hosted	No	No
AI abilities
Works with your files	No	Yes
Understands images	No	–
Makes images	No	No
Makes video	No	No
Writes code	No	No
Runs agents or automations	No	–
Learns your brand or style	No	Yes
Works in many languages	Yes	Yes
Capabilities score	8/ 17	10/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

Attribute	Granola	Heidi
Plans	Basic Free Trying it, or anyone who only needs the last month of notes.	Free Free A single clinician trying it on real consults.
	BusinessOur pick $14/user/mo Anyone in regular client or sales calls.	ClinicianOur pick See website (14-day free trial) A clinician who uses it every day.
	Enterprise $35/user/mo Companies that need admin control over who records what.	Practice Custom Clinics with several practitioners.
		Enterprise Custom Health services and large groups.
Which plan to pick	Start on Basic and see how it fits your week. If you find yourself wanting a call from six weeks ago, that's your signal to move to Business. Enterprise is only for IT-managed rollouts.	Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.

Key features

Attribute	Granola	Heidi
Standout features	Bot-free capture Notes built on yours Ask across meetings Templates Phone apps Claude connection	Ambient scribe Templates Letters and documents Ask Heidi Dictation Practice controls

Pros and cons

Attribute	Granola	Heidi
Pros	No bot in the call keeps clients and candidates relaxed Notes read like something you wrote, not a wall of transcript Quick to set up and almost nothing to learn Cross-meeting chat is genuinely useful for follow-ups Phone apps cover in-person meetings	Real free plan that a clinician can use day to day Notes follow your own templates, not a generic format Letters and summaries come from the same session Works on phone, desktop and in the browser Built for Australian, UK and US clinical settings
Cons	No video recording or shareable clips The free plan locks notes older than 30 days No annual discount shown, so $14 a user adds up for a team Needs the desktop app running; it won't record from a phone call on your laptop if the app is closed	Every note needs checking: users report missed details and occasional invented content Paid prices are no longer published, and third-party reports suggest they have risen EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise Recent reviews mention slower support and template bugs as the company has grown

Who each one is for

Attribute	Granola	Heidi
Best for	Client and sales calls Interviews and one-on-ones Bot-free recording Asking questions across past meetings	Writing up consult notes Drafting referral and specialist letters Solo clinicians and small practices Allied health and GP templates
You'll find it used by	Founders Consultants Managers Sales teams Recruiters	GPs Specialists Psychologists Physios and allied health Medical practices

Questions people ask

Which is better, Granola or Heidi?

Granola scores highest overall in our ratings (Granola 4.4/5 and Heidi 4.2/5). Granola is best for client and sales calls and interviews and one-on-ones. Heidi is best for writing up consult notes and drafting referral and specialist letters.

Which is cheaper, Granola or Heidi?

Granola: There's a free plan, and paid plans start at $14/user/mo. Heidi: It's free to use.

Which is easier to use, Granola or Heidi?

Granola rates highest for ease of use in our scores. Founders, consultants and managers who sit in back-to-back calls and hate the awkward recording bot.

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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