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Side-by-side comparison · Productivity & Notes

Fireflies.ai vs Otter.ai

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Fireflies.ai

3.8

From $18/seat/mo

Otter.ai

3.6

From $16.99/mo

Comparing 2 tools. Add one more if you like.

At a glance

Best overallBest value

Pick it if: Sales, recruiting and client teams who want every call recorded, searchable and pushed into their other tools.

Pick it if: Journalists, students, researchers and anyone who records conversations outside of video calls.

Overview

AttributeFireflies.aiOtter.ai
In one lineA meeting bot that records, transcribes and summarises your calls in 100+ languages.Live transcripts for meetings, lectures and in-person conversations on your phone.
Pricing modelFreemiumFreemium
Starting price$18/seat/mo$16.99/mo
Free plan Yes Yes
Works with Claude Code Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeFireflies.aiOtter.ai
Overall rating3.8Winner3.6
Ease of useHow quickly someone non-technical gets value from it.
4.0
4.0
FeaturesHow completely it covers the job it's built for, and how well the pieces fit together.
4.5
4.0
Output qualityHow good the results are before you fix them.
3.5
3.5
Value for moneyWhat you get for the price, including the free plan.
3.5
3.0
Speed & reliabilityHow fast it is and how often it falls over.
3.5
3.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeFireflies.aiOtter.ai
Access & platform
Free plan Yes Yes
Mobile app Yes Yes
Desktop app Yes–
Browser extension Yes Yes
API access Yes Yes
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes Yes
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files Yes Yes
Understands images No No
Makes images No No
Makes video No No
Writes code No No
Runs agents or automations Yes Yes
Learns your brand or style No No
Works in many languages Yes–
Capabilities score11/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeFireflies.aiOtter.ai
Plans

Free

Free

Trying it on a handful of meetings.

Basic

Free

Occasional in-person recording.

ProOur pick

$18/seat/mo, or $10/seat/mo billed yearly

Individuals and small teams recording most of their calls.

ProOur pick

$16.99/mo, or $8.33/mo billed yearly

Anyone who records a few conversations a week.

Business

$29/seat/mo, or $19/seat/mo billed yearly

Teams that want video recordings and team analytics.

Business

$30/user/mo, or $19.99/user/mo billed yearly

Teams who record all day.

Enterprise

$39/seat/mo billed yearly

Larger companies with IT and compliance needs.

Enterprise

Custom

Organisations needing SSO, API and compliance.

Which plan to pickPro on yearly billing is the sweet spot: $10 a seat removes the storage cap and turns on integrations. Only step up to Business if you need video recordings or want to see team talk-time and coaching stats. Monthly billing costs nearly twice as much, so commit for a year once you know you'll use it.Pro on the yearly plan is the sensible choice, and the monthly price is more than double it, so commit for a year or don't bother. Business is only worth it for teams recording several hours a day.

Key features

AttributeFireflies.aiOtter.ai
Standout features
  • Meeting bot
  • Search and AskFred
  • 100+ languages
  • Integrations
  • Fireflies Talk
  • MCP server
  • Live transcription
  • Phone recording
  • File import
  • Meeting bot
  • AI chat and agents
  • Summaries and action items

Pros and cons

AttributeFireflies.aiOtter.ai
Pros
  • Works across Zoom, Meet, Teams, uploads and phone recordings
  • Over 100 languages
  • Huge list of integrations, including CRMs and applicant tracking
  • Search and AskFred make old meetings easy to find
  • Official MCP server for Claude and other AI tools
  • Covers in-person, phone, video and uploaded files in one app
  • Live transcripts you can follow in the meeting
  • Good mobile app for recording on the go
  • Searchable archive with speaker labels
Cons
  • The bot auto-joins calendar meetings and can turn up where it isn't wanted
  • Free plan storage and summaries run out quickly
  • Summaries sometimes mislabel speakers or miss the point of a messy call
  • Some users report missed or cut-off recordings and slow support
  • Facing an Illinois class action over voiceprints, which matters if you record clients
  • Free plan limits are tight and the per-conversation cap is only 30 minutes
  • Accuracy suffers with accents, noise and people talking over each other
  • Monthly billing is twice the yearly price
  • The meeting bot is pushy by default and will join calls you didn't intend it to
  • Interface is cluttered compared with Granola

Who each one is for

AttributeFireflies.aiOtter.ai
Best for
  • Recording and summarising client calls
  • Searching across months of meetings
  • Pushing call notes into a CRM
  • Multilingual teams
  • Transcribing uploaded audio
  • In-person meeting transcripts
  • Interviews and research
  • Transcribing uploaded audio
  • Lectures and training sessions
You'll find it used by
  • Sales teams
  • Recruiters
  • Customer success
  • Agencies
  • Consultants
  • Journalists
  • Researchers
  • Students
  • Consultants

Questions people ask

Which is better, Fireflies.ai or Otter.ai?

Fireflies.ai scores highest overall in our ratings (Fireflies.ai 3.8/5 and Otter.ai 3.6/5). Fireflies.ai is best for recording and summarising client calls and searching across months of meetings. Otter.ai is best for in-person meeting transcripts and interviews and research.

Which is cheaper, Fireflies.ai or Otter.ai?

Fireflies.ai: There's a free plan, and paid plans start at $18/seat/mo. Otter.ai: There's a free plan, and paid plans start at $16.99/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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