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Side-by-side comparison · Productivity & Notes

Fireflies.ai vs Granola vs Otter.ai

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Fireflies.ai

3.8

From $18/seat/mo

Best overall

Granola

4.4

From $14/user/mo

Otter.ai

3.6

From $16.99/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Sales, recruiting and client teams who want every call recorded, searchable and pushed into their other tools.

Best overallBest valueEasiest to use

Pick it if: Founders, consultants and managers who sit in back-to-back calls and hate the awkward recording bot.

Pick it if: Journalists, students, researchers and anyone who records conversations outside of video calls.

Overview

AttributeFireflies.aiGranolaOtter.ai
In one lineA meeting bot that records, transcribes and summarises your calls in 100+ languages.Takes meeting notes from your computer's audio, so no bot ever joins the call.Live transcripts for meetings, lectures and in-person conversations on your phone.
Pricing modelFreemiumFreemiumFreemium
Starting price$18/seat/mo$14/user/mo$16.99/mo
Free plan Yes Yes Yes
Works with Claude Code Yes Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeFireflies.aiGranolaOtter.ai
Overall rating3.84.4Winner3.6
Ease of useHow quickly someone non-technical gets value from it.
4.0
5.0
4.0
FeaturesHow completely it covers the job it's built for, and how well the pieces fit together.
4.5
4.5
4.0
Output qualityHow good the results are before you fix them.
3.5
4.5
3.5
Value for moneyWhat you get for the price, including the free plan.
3.5
4.0
3.0
Speed & reliabilityHow fast it is and how often it falls over.
3.5
4.0
3.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeFireflies.aiGranolaOtter.ai
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app Yes Yes–
Browser extension Yes No Yes
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes No Yes
Understands images No No No
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations Yes No Yes
Learns your brand or style No No No
Works in many languages Yes Yes–
Capabilities score11/ 178/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeFireflies.aiGranolaOtter.ai
Plans

Free

Free

Trying it on a handful of meetings.

Basic

Free

Trying it, or anyone who only needs the last month of notes.

Basic

Free

Occasional in-person recording.

ProOur pick

$18/seat/mo, or $10/seat/mo billed yearly

Individuals and small teams recording most of their calls.

BusinessOur pick

$14/user/mo

Anyone in regular client or sales calls.

ProOur pick

$16.99/mo, or $8.33/mo billed yearly

Anyone who records a few conversations a week.

Business

$29/seat/mo, or $19/seat/mo billed yearly

Teams that want video recordings and team analytics.

Enterprise

$35/user/mo

Companies that need admin control over who records what.

Business

$30/user/mo, or $19.99/user/mo billed yearly

Teams who record all day.

Enterprise

$39/seat/mo billed yearly

Larger companies with IT and compliance needs.

Enterprise

Custom

Organisations needing SSO, API and compliance.

Which plan to pickPro on yearly billing is the sweet spot: $10 a seat removes the storage cap and turns on integrations. Only step up to Business if you need video recordings or want to see team talk-time and coaching stats. Monthly billing costs nearly twice as much, so commit for a year once you know you'll use it.Start on Basic and see how it fits your week. If you find yourself wanting a call from six weeks ago, that's your signal to move to Business. Enterprise is only for IT-managed rollouts.Pro on the yearly plan is the sensible choice, and the monthly price is more than double it, so commit for a year or don't bother. Business is only worth it for teams recording several hours a day.

Key features

AttributeFireflies.aiGranolaOtter.ai
Standout features
  • Meeting bot
  • Search and AskFred
  • 100+ languages
  • Integrations
  • Fireflies Talk
  • MCP server
  • Bot-free capture
  • Notes built on yours
  • Ask across meetings
  • Templates
  • Phone apps
  • Claude connection
  • Live transcription
  • Phone recording
  • File import
  • Meeting bot
  • AI chat and agents
  • Summaries and action items

Pros and cons

AttributeFireflies.aiGranolaOtter.ai
Pros
  • Works across Zoom, Meet, Teams, uploads and phone recordings
  • Over 100 languages
  • Huge list of integrations, including CRMs and applicant tracking
  • Search and AskFred make old meetings easy to find
  • Official MCP server for Claude and other AI tools
  • No bot in the call keeps clients and candidates relaxed
  • Notes read like something you wrote, not a wall of transcript
  • Quick to set up and almost nothing to learn
  • Cross-meeting chat is genuinely useful for follow-ups
  • Phone apps cover in-person meetings
  • Covers in-person, phone, video and uploaded files in one app
  • Live transcripts you can follow in the meeting
  • Good mobile app for recording on the go
  • Searchable archive with speaker labels
Cons
  • The bot auto-joins calendar meetings and can turn up where it isn't wanted
  • Free plan storage and summaries run out quickly
  • Summaries sometimes mislabel speakers or miss the point of a messy call
  • Some users report missed or cut-off recordings and slow support
  • Facing an Illinois class action over voiceprints, which matters if you record clients
  • No video recording or shareable clips
  • The free plan locks notes older than 30 days
  • No annual discount shown, so $14 a user adds up for a team
  • Needs the desktop app running; it won't record from a phone call on your laptop if the app is closed
  • Free plan limits are tight and the per-conversation cap is only 30 minutes
  • Accuracy suffers with accents, noise and people talking over each other
  • Monthly billing is twice the yearly price
  • The meeting bot is pushy by default and will join calls you didn't intend it to
  • Interface is cluttered compared with Granola

Who each one is for

AttributeFireflies.aiGranolaOtter.ai
Best for
  • Recording and summarising client calls
  • Searching across months of meetings
  • Pushing call notes into a CRM
  • Multilingual teams
  • Transcribing uploaded audio
  • Client and sales calls
  • Interviews and one-on-ones
  • Bot-free recording
  • Asking questions across past meetings
  • In-person meeting transcripts
  • Interviews and research
  • Transcribing uploaded audio
  • Lectures and training sessions
You'll find it used by
  • Sales teams
  • Recruiters
  • Customer success
  • Agencies
  • Consultants
  • Founders
  • Consultants
  • Managers
  • Sales teams
  • Recruiters
  • Journalists
  • Researchers
  • Students
  • Consultants

Questions people ask

Which is better, Fireflies.ai, Granola or Otter.ai?

Granola scores highest overall in our ratings (Fireflies.ai 3.8/5, Granola 4.4/5 and Otter.ai 3.6/5). Fireflies.ai is best for recording and summarising client calls and searching across months of meetings. Granola is best for client and sales calls and interviews and one-on-ones. Otter.ai is best for in-person meeting transcripts and interviews and research.

Which is cheaper, Fireflies.ai, Granola or Otter.ai?

Fireflies.ai: There's a free plan, and paid plans start at $18/seat/mo. Granola: There's a free plan, and paid plans start at $14/user/mo. Otter.ai: There's a free plan, and paid plans start at $16.99/mo.

Which is easier to use, Fireflies.ai, Granola or Otter.ai?

Granola rates highest for ease of use in our scores. Founders, consultants and managers who sit in back-to-back calls and hate the awkward recording bot.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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