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Side-by-side comparison · Productivity & Notes

Fathom vs Fyxer vs Otter.ai

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Fathom

4.2

From $20/mo

Fyxer

3.9

From $49/mo

Otter.ai

3.6

From $16.99/mo

Comparing 3 tools, the maximum.

At a glance

Best overallBest value

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Pick it if: Founders, salespeople and consultants who spend an hour or more a day in email.

Pick it if: Journalists, students, researchers and anyone who records conversations outside of video calls.

Overview

AttributeFathomFyxerOtter.ai
In one lineRecords your video calls and sends you a summary, action items and transcript.Sorts your inbox and drafts replies in your voice before you even open your email.Live transcripts for meetings, lectures and in-person conversations on your phone.
Pricing modelFreemiumPaidFreemium
Starting price$20/mo$49/mo$16.99/mo
Free plan Yes Yes Yes
Works with Claude Code Yes No No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeFathomFyxerOtter.ai
Overall rating4.2Winner3.93.6
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
4.0
FeaturesHow completely it covers the job it's built for, and how well the pieces fit together.
4.5
4.0
4.0
Output qualityHow good the results are before you fix them.
3.5
4.0
3.5
Value for moneyWhat you get for the price, including the free plan.
4.5
3.0
3.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
3.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeFathomFyxerOtter.ai
Access & platform
Free plan Yes Yes Yes
Mobile app–– Yes
Desktop app Yes––
Browser extension–– Yes
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files No No Yes
Understands images No No No
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations No Yes Yes
Learns your brand or style No Yes No
Works in many languages Yes––
Capabilities score7/ 177/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeFathomFyxerOtter.ai
Plans

FreeOur pick

Free

Anyone who wants every call recorded without paying.

Free

Free

Trying the briefing and meeting notes without the inbox features.

Basic

Free

Occasional in-person recording.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

ProOur pick

$49/mo, or $37/mo billed yearly

One person with a heavy inbox.

ProOur pick

$16.99/mo, or $8.33/mo billed yearly

Anyone who records a few conversations a week.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

Team

$99/mo, or $64/mo billed yearly

Teams who share clients and follow-ups.

Business

$30/user/mo, or $19.99/user/mo billed yearly

Teams who record all day.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Enterprise

Custom

Companies needing private hosting and audit logs.

Enterprise

Custom

Organisations needing SSO, API and compliance.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Which plan to pickMost people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.Pro on the yearly plan is the only one that makes sense for an individual; the monthly price is steep. Free is really a taster for the meeting notes, not the inbox. Team is only worth it when several people handle the same clients.Pro on the yearly plan is the sensible choice, and the monthly price is more than double it, so commit for a year or don't bother. Business is only worth it for teams recording several hours a day.

Key features

AttributeFathomFyxerOtter.ai
Standout features
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection
  • Auto sorting
  • Draft replies in your voice
  • Meeting notes
  • Daily briefing
  • Follow-ups
  • Spaces
  • Live transcription
  • Phone recording
  • File import
  • Meeting bot
  • AI chat and agents
  • Summaries and action items

Pros and cons

AttributeFathomFyxerOtter.ai
Pros
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
  • Zero learning curve; drafts just appear in your normal inbox
  • Drafts match your tone well after a week or two
  • Sorting alone makes a noisy inbox manageable
  • Meeting notes and follow-up emails in the same tool
  • Covers in-person, phone, video and uploaded files in one app
  • Live transcripts you can follow in the meeting
  • Good mobile app for recording on the go
  • Searchable archive with speaker labels
Cons
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team
  • Expensive, and monthly billing is much dearer than yearly
  • Mis-sorts important emails occasionally
  • The free plan leaves out the inbox features people want it for
  • Credit limits on meetings and chat are hard to predict
  • Full access to your inbox is a lot of trust to hand a young company
  • Free plan limits are tight and the per-conversation cap is only 30 minutes
  • Accuracy suffers with accents, noise and people talking over each other
  • Monthly billing is twice the yearly price
  • The meeting bot is pushy by default and will join calls you didn't intend it to
  • Interface is cluttered compared with Granola

Who each one is for

AttributeFathomFyxerOtter.ai
Best for
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
  • Auto-sorting a busy inbox
  • Draft replies in your tone
  • Meeting notes and follow-ups
  • Keeping on top of Gmail or Outlook
  • In-person meeting transcripts
  • Interviews and research
  • Transcribing uploaded audio
  • Lectures and training sessions
You'll find it used by
  • Sales teams
  • Customer success
  • Agencies
  • Coaches
  • Founders
  • Consultants
  • Sales teams
  • Executives
  • Journalists
  • Researchers
  • Students
  • Consultants

Questions people ask

Which is better, Fathom, Fyxer or Otter.ai?

Fathom scores highest overall in our ratings (Fathom 4.2/5, Fyxer 3.9/5 and Otter.ai 3.6/5). Fathom is best for recording sales and client calls and sharing call clips with the team. Fyxer is best for auto-sorting a busy inbox and draft replies in your tone. Otter.ai is best for in-person meeting transcripts and interviews and research.

Which is cheaper, Fathom, Fyxer or Otter.ai?

Fathom: There's a free plan, and paid plans start at $20/mo. Fyxer: There's a free plan, and paid plans start at $49/mo. Otter.ai: There's a free plan, and paid plans start at $16.99/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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