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Side-by-side comparison · Sales & Customer Support

Clay vs Retell AI vs Sierra

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Clay

3.7

From From $167/mo

Best overall

Retell AI

4.1

From About $0.07–$0.31/min

Sierra

3.9

Free to start

Comparing 3 tools, the maximum.

At a glance

Clay3.7

Pick it if: Growth marketers, sales ops people and agencies who build targeted lead lists and personalised outbound.

Best overallBest valueEasiest to use

Pick it if: Service businesses and agencies that want an AI receptionist or phone agent without hiring developers.

Pick it if: Large consumer brands that want an AI agent to handle a big share of their customer conversations end to end.

Overview

AttributeClayRetell AISierra
In one lineBuilds and enriches lead lists from 100+ data sources, with an AI agent for web research.AI phone agents that answer calls, book appointments and make outbound calls.Builds and runs AI customer service agents for big brands, across chat, email and phone.
Pricing modelFreemiumPaidPaid
Starting priceFrom $167/moAbout $0.07–$0.31/minSee website
Free plan Yes No No
Works with Claude Code No Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeClayRetell AISierra
Overall rating3.74.1Winner3.9
Ease of useHow quickly someone non-technical gets value from it.
2.5
3.5
3.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
5.0
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
4.5
4.5
Value for moneyWhat you get for the price, including the free plan.
3.0
4.0
3.0
Speed & reliabilityHow fast it is and how often it falls over.
3.5
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeClayRetell AISierra
Access & platform
Free plan Yes No No
Mobile app–––
Desktop app–––
Browser extension Yes––
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code–––
Runs agents or automations Yes Yes Yes
Learns your brand or style–– Yes
Works in many languages– Yes Yes
Capabilities score8/ 177/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeClayRetell AISierra
Plans

Free

Free

Learning Clay and small tests.

Pay as you goOur pick

About $0.07–$0.31/min

Most small businesses and agencies.

EnterpriseOur pick

Custom

Large companies with high conversation volumes.

LaunchOur pick

From $167/mo, less billed yearly

Founders and small teams building outbound lists.

Enterprise

Custom

High call volumes and compliance needs.

Growth

From $446/mo, less billed yearly

Teams syncing Clay with their CRM.

Enterprise

Custom

Large teams needing SSO and controls.

Which plan to pickLearn on Free, then move to Launch when you are ready to run real campaigns. Only take Growth if you need CRM sync or the API. Set credit budgets on every table.Start on pay as you go with the free credits, build one agent for your most common call and test it on your own phone. Talk to sales only once you run thousands of minutes a month.There is one route: talk to Sierra's sales team. Agree clearly what counts as an outcome you pay for, and what setup and services cost, before you sign.

Key features

AttributeClayRetell AISierra
Standout features
  • Waterfall enrichment
  • Claygent
  • Signals
  • AI writing
  • CRM sync
  • Sequencer
  • Phone agents
  • Flow builder
  • Appointment booking
  • Knowledge base
  • Batch calling
  • Call analysis
  • Agent Studio
  • Ghostwriter
  • One agent, every channel
  • Connected to your systems
  • Insights and testing

Pros and cons

AttributeClayRetell AISierra
Pros
  • Finds more emails and numbers than any one database
  • Claygent can research almost anything about a company
  • Very flexible: build exactly the list you need
  • Useful free plan for learning
  • Natural voices and quick responses
  • Visual builder makes it usable for non-developers
  • Pay per minute with no platform fee
  • Strong reviews from small businesses and agencies
  • Agents take real actions, not just answer questions
  • Covers voice as well as chat, SMS, WhatsApp and email
  • Outcome-based pricing means you pay for results, not seats
  • Proven at very large brands
Cons
  • Steep learning curve for non-technical users
  • Credits and actions are easy to burn, with no sandbox for testing
  • Two-currency pricing makes the bill hard to predict
  • Frequent pricing changes in 2026 confused existing customers
  • Per-minute cost varies a lot with your model and voice choices
  • Takes testing to handle real callers reliably
  • Some users want more voice and customisation options
  • No public pricing; estimates put it out of reach for most small and mid-sized businesses
  • No trial or self-serve option, so you are committing to a sales process and a project
  • Few independent reviews to check claims against
  • You depend on Sierra's team for much of the build

Who each one is for

AttributeClayRetell AISierra
Best for
  • Building niche lead lists
  • Finding emails and phone numbers from many sources
  • AI research on each prospect
  • Keeping CRM data enriched
  • AI receptionist for a small business
  • Booking appointments by phone
  • Answering after-hours and overflow calls
  • Outbound reminder and follow-up calls
  • High-volume customer service at large brands
  • AI phone agents that take real actions
  • Returns, bookings and account changes
  • Saving cancellations and handling retention calls
You'll find it used by
  • Growth marketers
  • Sales ops
  • Outbound agencies
  • Founders
  • Recruiters
  • Small business owners
  • Clinics
  • Voice AI agencies
  • Customer service teams
  • Developers
  • Enterprise support teams
  • Contact centres
  • Retail brands
  • Banks and insurers
  • Telcos

Questions people ask

Which is better, Clay, Retell AI or Sierra?

Retell AI scores highest overall in our ratings (Clay 3.7/5, Retell AI 4.1/5 and Sierra 3.9/5). Clay is best for building niche lead lists and finding emails and phone numbers from many sources. Retell AI is best for AI receptionist for a small business and booking appointments by phone. Sierra is best for high-volume customer service at large brands and AI phone agents that take real actions.

Which is cheaper, Clay, Retell AI or Sierra?

Clay: There's a free plan, and paid plans start at From $167/mo. Retell AI: There's no free plan. Paid plans start at About $0.07–$0.31/min. Sierra: Pricing isn't published; check the vendor's site for a quote.

Which is easier to use, Clay, Retell AI or Sierra?

Retell AI rates highest for ease of use in our scores. Service businesses and agencies that want an AI receptionist or phone agent without hiring developers.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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