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Side-by-side comparison · Sales & Customer Support

Chatbase vs Retell AI vs Yoodli

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Chatbase

3.7

From $32/mo

Retell AI

4.1

From About $0.07–$0.31/min

Yoodli

4.1

From $8/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Small businesses and online stores that want an AI chatbot answering questions on their website without hiring a developer.

Pick it if: Service businesses and agencies that want an AI receptionist or phone agent without hiring developers.

Pick it if: Professionals, founders and sales teams who want to practise pitches, presentations and hard conversations out loud.

Overview

AttributeChatbaseRetell AIYoodli
In one linePuts an AI chatbot on your website that answers from your own docs and pages.AI phone agents that answer calls, book appointments and make outbound calls.AI speaking coach: role-play pitches and hard conversations and get feedback on delivery.
Pricing modelPaidPaidFreemium
Starting price$32/moAbout $0.07–$0.31/min$8/mo
Free plan No No Yes
Works with Claude Code Yes Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeChatbaseRetell AIYoodli
Overall rating3.74.14.1
Ease of useHow quickly someone non-technical gets value from it.
4.5
3.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
3.5
4.5
4.0
Output qualityHow good the results are before you fix them.
3.5
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
3.0
4.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeChatbaseRetell AIYoodli
Access & platform
Free plan No No Yes
Mobile app–––
Desktop app–––
Browser extension–––
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code No– No
Runs agents or automations Yes Yes–
Learns your brand or style Yes––
Works in many languages Yes Yes Yes
Capabilities score8/ 177/ 176/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeChatbaseRetell AIYoodli
Plans

Hobby

$32/mo billed yearly, or $40 monthly

A small site with light chat traffic.

Pay as you goOur pick

About $0.07–$0.31/min

Most small businesses and agencies.

Starter

Free

Trying it once or twice.

StandardOur pick

$120/mo billed yearly, or $150 monthly

Businesses with steady daily chats.

Enterprise

Custom

High call volumes and compliance needs.

ProOur pick

$8/mo billed yearly

Individuals practising most weeks.

Pro

$400/mo billed yearly, or $500 monthly

Busy sites and support teams.

Advanced

$20/mo billed yearly

Heavy individual users who want privacy.

Enterprise

Custom

Larger companies needing security and white-labelling.

Business

Custom per seat, billed yearly

Sales and training teams.

Enterprise

Custom

Very large organisations.

Which plan to pickStart on the 7-day trial and watch how fast credits go with your real traffic. Hobby works for a small site; most businesses with daily customer chats need Standard. Each extra agent is $300 a year, and removing the Chatbase badge is $1,188 a year.Start on pay as you go with the free credits, build one agent for your most common call and test it on your own phone. Talk to sales only once you run thousands of minutes a month.Individuals should take Pro on the yearly plan; it is cheap and ten sessions a week is plenty. Teams wanting their own sales scenarios need Business.

Key features

AttributeChatbaseRetell AIYoodli
Standout features
  • Train on your content
  • Website widget
  • Actions
  • Messaging channels
  • Hand-off and analytics
  • Phone agents
  • Flow builder
  • Appointment booking
  • Knowledge base
  • Batch calling
  • Call analysis
  • AI role-plays
  • Delivery feedback
  • Upload real recordings
  • Custom rubrics
  • Manager dashboards

Pros and cons

AttributeChatbaseRetell AIYoodli
Pros
  • Live on a website in under an hour with no code
  • Good answers from your own content for simple questions
  • Works on WhatsApp, Messenger and Instagram as well as your site
  • API for developers who want to build on it
  • Natural voices and quick responses
  • Visual builder makes it usable for non-developers
  • Pay per minute with no platform fee
  • Strong reviews from small businesses and agencies
  • Very easy to start: just talk
  • Cheap personal plans
  • Covers pitches, interviews and hard conversations, not only sales
  • Feedback on real recordings, not just practice
Cons
  • Credit-based pricing is hard to forecast and the bot stops when credits run out
  • Top-ups, extra agents and badge removal add noticeable cost
  • No free plan, only a 7-day trial
  • Users report slow billing and support responses
  • Not a helpdesk: no full inbox, ticketing or team reporting
  • Per-minute cost varies a lot with your model and voice choices
  • Takes testing to handle real callers reliably
  • Some users want more voice and customisation options
  • Free plan is only five sessions in total
  • Delivery feedback is general unless you build custom rubrics
  • Team pricing is not public

Who each one is for

AttributeChatbaseRetell AIYoodli
Best for
  • Website FAQ and support chatbot
  • Answering questions from your docs and policies
  • Capturing leads from website visitors
  • Chatbots on WhatsApp and Messenger
  • AI receptionist for a small business
  • Booking appointments by phone
  • Answering after-hours and overflow calls
  • Outbound reminder and follow-up calls
  • Rehearsing a pitch or presentation
  • Cutting filler words and rambling
  • Practising tough conversations
  • Sales and onboarding role-plays for teams
You'll find it used by
  • Small businesses
  • Online stores
  • Software companies
  • Agencies
  • Course creators
  • Small business owners
  • Clinics
  • Voice AI agencies
  • Customer service teams
  • Developers
  • Sales teams
  • Founders
  • Job seekers
  • Managers
  • Learning and development teams

Questions people ask

Which is better, Chatbase, Retell AI or Yoodli?

They tie on our overall rating (Chatbase 3.7/5, Retell AI 4.1/5 and Yoodli 4.1/5). Chatbase is best for Website FAQ and support chatbot and answering questions from your docs and policies. Retell AI is best for AI receptionist for a small business and booking appointments by phone. Yoodli is best for rehearsing a pitch or presentation and cutting filler words and rambling.

Which is cheaper, Chatbase, Retell AI or Yoodli?

Chatbase: There's no free plan. Paid plans start at $32/mo. Retell AI: There's no free plan. Paid plans start at About $0.07–$0.31/min. Yoodli: There's a free plan, and paid plans start at $8/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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