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Side-by-side comparison · Productivity & Notes

Calendly vs Fathom vs Heidi

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Calendly

4.5

From $0

Fathom

4.2

From $20/mo

Heidi

4.2

Free to start

Comparing 3 tools, the maximum.

At a glance

Best overallEasiest to use

Pick it if: Anyone who books calls with clients, prospects or candidates, from solo coaches to sales teams.

Best value

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Calendly scores highest overall, but Fathom gives you more for your money. Which one is right comes down to what you value most.

Overview

AttributeCalendlyFathomHeidi
In one lineShare a link and let people book a meeting with you, with AI notes and email scheduling.Records your video calls and sends you a summary, action items and transcript.AI medical scribe that listens to a consult and writes the notes and letters.
Pricing modelFreemiumFreemiumFreemium
Starting price$0$20/moFree
Free plan Yes Yes Yes
Works with Claude Code Yes Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeCalendlyFathomHeidi
Overall rating4.5Winner4.24.2
Ease of useHow quickly someone non-technical gets value from it.
5.0
4.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
3.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.0
4.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.5
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeCalendlyFathomHeidi
Access & platform
Free plan Yes Yes Yes
Mobile app Yes– Yes
Desktop app No Yes Yes
Browser extension Yes– Yes
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files No No Yes
Understands images– No–
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations Yes No–
Learns your brand or style– No Yes
Works in many languages No Yes Yes
Capabilities score8/ 177/ 1710/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeCalendlyFathomHeidi
Plans

Free

$0

Trying it out with one type of meeting.

FreeOur pick

Free

Anyone who wants every call recorded without paying.

Free

Free

A single clinician trying it on real consults.

StandardOur pick

$10/seat/mo billed yearly ($12 monthly)

Solo professionals booking clients.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

Standard Plus

$18/seat/mo billed yearly ($24 monthly)

Solo professionals who want AI meeting notes.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

Practice

Custom

Clinics with several practitioners.

Teams

$16/seat/mo billed yearly ($20 monthly)

Sales and service teams sharing bookings.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Enterprise

Custom

Health services and large groups.

Teams Plus

$24/seat/mo billed yearly ($32 monthly)

Teams that want AI notes on every call.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Enterprise

From $15,000/yr

Large companies with 50+ seats.

Which plan to pickStandard covers most solo businesses. Only pay for Standard Plus if you don't already use a meeting notetaker like Fathom or Granola. Move to Teams when more than one person takes bookings.Most people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.

Key features

AttributeCalendlyFathomHeidi
Standout features
  • Booking links
  • Automations and reminders
  • Payments
  • Team scheduling
  • Notetaker
  • Callie
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls

Pros and cons

AttributeCalendlyFathomHeidi
Pros
  • Very easy for you and the person booking
  • Works with every major calendar and video tool
  • Payments and reminders built in
  • Strong team routing for sales
  • Official Claude connector
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
Cons
  • The free plan only allows one event type
  • AI features cost extra through the Plus plans
  • Callie is still in beta, and AI features are English only
  • Lead routing and round-robin need Teams
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown

Who each one is for

AttributeCalendlyFathomHeidi
Best for
  • Letting clients book calls without emailing back and forth
  • Taking payment when someone books
  • Spreading sales calls across a team
  • Getting AI notes and follow-ups after each meeting
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
You'll find it used by
  • Coaches and consultants
  • Sales teams
  • Recruiters
  • Agencies
  • Small businesses
  • Sales teams
  • Customer success
  • Agencies
  • Coaches
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices

Questions people ask

Which is better, Calendly, Fathom or Heidi?

Calendly scores highest overall in our ratings (Calendly 4.5/5, Fathom 4.2/5 and Heidi 4.2/5). Calendly is best for letting clients book calls without emailing back and forth and taking payment when someone books. Fathom is best for recording sales and client calls and sharing call clips with the team. Heidi is best for writing up consult notes and drafting referral and specialist letters.

Which is cheaper, Calendly, Fathom or Heidi?

Calendly: There's a free plan, and paid plans start at $0. Fathom: There's a free plan, and paid plans start at $20/mo. Heidi: It's free to use.

Which is easier to use, Calendly, Fathom or Heidi?

Calendly rates highest for ease of use in our scores. Anyone who books calls with clients, prospects or candidates, from solo coaches to sales teams.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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