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Side-by-side comparison · Marketing & Ads

Brevo vs Manychat vs Omnisend

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Brevo

4.2

From $0

Best overall

Manychat

4.3

From $0

Omnisend

4.1

From $0

Comparing 3 tools, the maximum.

At a glance

Best value

Pick it if: Small businesses with a large contact list, or that want email, SMS and WhatsApp in one tool without paying per contact.

Best overall

Pick it if: Creators, coaches and small businesses who get leads on Instagram and want every comment and DM answered instantly, without living in the inbox.

Easiest to use

Pick it if: Small and mid-sized online stores that want ready-made email and SMS automations without Klaviyo's price.

Manychat scores highest overall, but Brevo gives you more for your money. Which one is right comes down to what you value most.

Overview

AttributeBrevoManychatOmnisend
In one lineEmail, SMS and WhatsApp marketing in one place, priced by emails sent, not contacts.Auto-DMs anyone who comments a keyword on your Instagram posts, and answers your DMs.Email and SMS marketing for online stores, a cheaper alternative to Klaviyo.
Pricing modelFreemiumFreemiumFreemium
Starting price$0$0$0
Free plan Yes Yes Yes
Works with Claude Code Yes Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeBrevoManychatOmnisend
Overall rating4.24.3Winner4.1
Ease of useHow quickly someone non-technical gets value from it.
4.0
4.0
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.0
Output qualityHow good the results are before you fix them.
4.0
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.5
4.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.5
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeBrevoManychatOmnisend
Access & platform
Free plan Yes Yes Yes
Mobile app– Yes–
Desktop app No No No
Browser extension– No–
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes No–
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations No Yes Yes
Learns your brand or style– Yes–
Works in many languages Yes Yes Yes
Capabilities score7/ 179/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeBrevoManychatOmnisend
Plans

Free

$0

Small lists and trying Brevo out.

Free

$0

Trying one or two automations.

Free

$0

New stores testing email marketing.

Starter

From about $9/mo

Regular newsletters with no daily limit.

Essential

$17/mo, or $14/mo billed yearly

A creator or small business running comment-to-DM.

StandardOur pick

From $16/mo

Small stores focused on email.

StandardOur pick

From about $18/mo

Small businesses ready to automate.

ProOur pick

$39/mo, or $29/mo billed yearly

Accounts with steady leads that want AI replies.

Pro

From $59/mo

Growing stores that send a lot and want SMS.

Professional

From about $499/mo

Teams sending high volumes across channels.

Business

$99/mo, or $69/mo billed yearly

Growing businesses with a team in the inbox.

Enterprise

Custom

Companies with 1 million+ contacts.

Advanced

$199/mo, or $139/mo billed yearly

Big accounts and agencies with high volume.

Which plan to pickTry Free first. Most small businesses should go straight to Standard, because it removes Brevo's logo and adds automations. Pick your email volume carefully, since that's what you pay for. Yearly billing saves 10%, and prices vary by country.Set up your first comment-to-DM on Free to see it work, then take the 14-day trial. Essential is enough if you just want links sent from comments. Pick Pro if you want AI answering DMs or use WhatsApp, and Business once a team shares the inbox. Prices exclude tax and vary by billing country.Start on Free while your list is small, then move to Standard. Pick Pro when you send several emails a week or want product recommendations chosen by AI. Stores paying $400 a month or more get a free account expert.

Key features

AttributeBrevoManychatOmnisend
Standout features
  • Email campaigns
  • SMS and WhatsApp
  • Transactional email
  • AI content generator
  • Automations
  • MCP connector
  • Comment-to-DM
  • Story and follower triggers
  • Flow builder
  • Manychat AI
  • Every messaging channel
  • Broadcasts
  • Store automations
  • Email and SMS
  • Product blocks
  • Forms AI and Social Capture
  • Omnisend MCP
  • 24/7 support

Pros and cons

AttributeBrevoManychatOmnisend
Pros
  • Priced by emails sent, so big lists stay cheap
  • Email, SMS, WhatsApp and transactional email in one tool
  • Free plan includes a CRM
  • Official MCP connector for Claude
  • AI writing from the Starter plan
  • The quickest way to send a link to everyone who comments a keyword
  • Official Meta Business Partner, so it uses Instagram's approved API
  • Templates get your first automation live in minutes
  • One inbox for Instagram, WhatsApp, Messenger, TikTok and more
  • AI replies that learn your business and tone
  • Built for online stores, with ready-made automations
  • Cheaper than Klaviyo for small and mid-sized stores
  • 24/7 live chat on every plan, including free
  • MCP server for Claude on every plan
Cons
  • The free plan caps you at 300 emails a day
  • Starter emails keep Brevo's logo unless you pay extra
  • WhatsApp, multiple users and the bigger AI features need Professional
  • SMS credits cost extra on every plan
  • Cost grows with active contacts, so a viral post can mean overage fees
  • The free plan is tiny: 25 contacts a month and 4 automations
  • Manychat AI and WhatsApp need Pro or higher
  • Bigger flows take time to learn in the builder
  • Meta's rules limit automated messages to within 24 hours of a person's last interaction
  • Standard caps monthly sends at 12 times your list
  • SMS costs extra on top of your plan
  • Reporting is lighter than Klaviyo's
  • Pro's price is based on 2,500 contacts, so it's a big step up

Who each one is for

AttributeBrevoManychatOmnisend
Best for
  • Large lists you email occasionally
  • Email plus SMS from one tool
  • Order confirmations and other transactional emails
  • Managing campaigns from Claude
  • Sending a link by DM to everyone who comments a keyword
  • Answering Instagram DMs and FAQs automatically
  • Growing an email list from Reels and stories
  • Following up leads in DMs until they book or buy
  • Abandoned cart and browse reminders
  • Shopify and WooCommerce stores
  • Email and SMS from one tool
  • Stores switching from Klaviyo to save money
You'll find it used by
  • Small business owners
  • Online stores
  • Marketers
  • Developers
  • Agencies
  • Creators
  • Coaches
  • Online stores
  • Small businesses
  • Agencies
  • Online stores
  • Shopify merchants
  • Ecommerce marketers
  • Agencies

Questions people ask

Which is better, Brevo, Manychat or Omnisend?

Manychat scores highest overall in our ratings (Brevo 4.2/5, Manychat 4.3/5 and Omnisend 4.1/5). Brevo is best for large lists you email occasionally and email plus SMS from one tool. Manychat is best for sending a link by DM to everyone who comments a keyword and Answering Instagram DMs and FAQs automatically. Omnisend is best for abandoned cart and browse reminders and Shopify and WooCommerce stores.

Which is cheaper, Brevo, Manychat or Omnisend?

Brevo: There's a free plan, and paid plans start at $0. Manychat: There's a free plan, and paid plans start at $0. Omnisend: There's a free plan, and paid plans start at $0.

Which is easier to use, Brevo, Manychat or Omnisend?

Omnisend rates highest for ease of use in our scores. Small and mid-sized online stores that want ready-made email and SMS automations without Klaviyo's price.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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