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Side-by-side comparison · Productivity & Notes

Box AI vs Heidi vs Notion

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Box AI

3.8

From From $5/user/mo

Heidi

4.2

Free to start

Best overall

Notion

4.3

From $10/member/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Companies that already keep their contracts and documents in Box and want AI to work on them securely.

Easiest to use

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Best overallBest value

Pick it if: Anyone who wants one place for their notes, plans and team knowledge, from solo creators to whole companies.

Overview

AttributeBox AIHeidiNotion
In one lineAsk questions of, summarise and pull data from your company's Box files.AI medical scribe that listens to a consult and writes the notes and letters.One workspace for notes, docs, wikis and project tracking, with AI built in.
Pricing modelPaidFreemiumFreemium
Starting priceFrom $5/user/moFree$10/member/mo
Free plan No Yes Yes
Works with Claude Code Yes No Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeBox AIHeidiNotion
Overall rating3.84.24.3Winner
Ease of useHow quickly someone non-technical gets value from it.
4.0
4.5
3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.0
4.5
5.0
Output qualityHow good the results are before you fix them.
4.0
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
3.0
4.0
4.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeBox AIHeidiNotion
Access & platform
Free plan No Yes Yes
Mobile app Yes Yes Yes
Desktop app Yes Yes Yes
Browser extension– Yes Yes
API access Yes– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images Yes– Yes
Makes images No No No
Makes video No No No
Writes code– No Yes
Runs agents or automations Yes– Yes
Learns your brand or style– Yes No
Works in many languages Yes Yes Yes
Capabilities score10/ 1710/ 1713/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeBox AIHeidiNotion
Plans

Business Starter

From $5/user/mo billed yearly

Small teams that just need file storage.

Free

Free

A single clinician trying it on real consults.

Free

Free

One person getting organised.

Business

See website

Teams wanting AI on one file at a time.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

Plus

$10/member/mo billed yearly

Small teams who want shared docs without the AI.

Enterprise

See website

Companies with compliance needs and light AI use.

Practice

Custom

Clinics with several practitioners.

BusinessOur pick

$20/member/mo billed yearly

Teams who want the AI properly switched on.

Enterprise PlusOur pick

Custom, billed yearly

Teams that want AI across many files.

Enterprise

Custom

Health services and large groups.

Enterprise

Custom

Larger companies with security and compliance needs.

Enterprise Advanced

Custom

Large companies building custom AI agents.

Which plan to pickIf you want Box AI to be genuinely useful, Enterprise Plus is where multi-file questions and Box Agent start. On Business you only get single-file questions and must buy AI units. Ask sales to estimate your AI unit use before signing.Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Solo users can stay on Free for a long time. For a team the honest answer is Business, because Plus leaves out the AI that makes Notion interesting now. Note that yearly billing is what gets you the $10 and $20 prices, and monthly billing costs more.

Key features

AttributeBox AIHeidiNotion
Standout features
  • Ask a document
  • Multi-file and Hubs Q&A
  • Box Extract
  • Box Agent
  • AI Studio, API and MCP server
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • Pages and databases
  • Notion AI and Agent
  • AI Meeting Notes
  • Templates
  • Sites and forms
  • Claude connection

Pros and cons

AttributeBox AIHeidiNotion
Pros
  • AI works on files where they already sit, with existing permissions
  • Choice of OpenAI, Anthropic and Google models
  • Box Extract turns documents into structured data
  • Strong security and compliance for regulated industries
  • API and MCP server for developers
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • Replaces a handful of separate apps with one workspace
  • Databases are flexible enough to model almost any business process
  • Generous free plan for individuals
  • Official Claude connection makes it a shared memory for your AI tools
  • Huge template library and community
Cons
  • Best AI features locked to Enterprise Plus and above
  • AI units are confusing, don't roll over and add cost
  • Most plan prices aren't published
  • No point buying it unless your files already live in Box
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • No imposed structure, so workspaces get messy without discipline
  • The useful AI is held back for the $20 Business plan
  • Can feel slow with large databases and on patchy connections
  • Offline support is still limited
  • Easy to spend more time organising Notion than doing the work

Who each one is for

AttributeBox AIHeidiNotion
Best for
  • Questions and summaries on long contracts
  • Pulling key fields out of contracts and invoices
  • Searching a collection of company documents
  • Regulated industries that need tight file security
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Team wikis and documentation
  • Personal notes and planning
  • Content calendars
  • Lightweight project tracking
  • A knowledge base Claude can read
You'll find it used by
  • Legal teams
  • Finance teams
  • HR teams
  • Operations teams
  • Regulated businesses
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Startups
  • Marketers
  • Agencies
  • Solo founders
  • Students

Questions people ask

Which is better, Box AI, Heidi or Notion?

Notion scores highest overall in our ratings (Box AI 3.8/5, Heidi 4.2/5 and Notion 4.3/5). Box AI is best for questions and summaries on long contracts and pulling key fields out of contracts and invoices. Heidi is best for writing up consult notes and drafting referral and specialist letters. Notion is best for team wikis and documentation and personal notes and planning.

Which is cheaper, Box AI, Heidi or Notion?

Box AI: There's no free plan. Paid plans start at From $5/user/mo. Heidi: It's free to use. Notion: There's a free plan, and paid plans start at $10/member/mo.

Which is easier to use, Box AI, Heidi or Notion?

Heidi rates highest for ease of use in our scores. GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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