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Side-by-side comparison · Productivity & Notes

Asana vs Heidi vs Shortwave

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Asana

4.0

From $10.99/user/mo

Heidi

4.2

Free to start

Shortwave

4.2

From $18/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Teams of 5 to a few hundred who need clear ownership and deadlines across projects and departments.

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Overview

AttributeAsanaHeidiShortwave
In one lineProject and task management with AI teammates that move work forward.AI medical scribe that listens to a consult and writes the notes and letters.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.
Pricing modelFreemiumFreemiumFreemium
Starting price$10.99/user/moFree$18/mo
Free plan Yes Yes Yes
Works with Claude Code Yes No No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAsanaHeidiShortwave
Overall rating4.04.24.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.0
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
3.0
4.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAsanaHeidiShortwave
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app Yes Yes Yes
Browser extension Yes Yes–
API access Yes––
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes–
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code– No–
Runs agents or automations Yes– Yes
Learns your brand or style– Yes Yes
Works in many languages Yes Yes Yes
Capabilities score11/ 1710/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAsanaHeidiShortwave
Plans

Personal

Free

One or two people organising their own tasks.

Free

Free

A single clinician trying it on real consults.

Free

Free

Trying it on your Gmail inbox.

StarterOur pick

$10.99/user/mo billed yearly ($13.49 monthly)

Small teams that need timelines and basic automation.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

ProOur pick

$18/mo

Individuals who use the AI daily.

Advanced

$24.99/user/mo billed yearly ($30.49 monthly)

Teams managing many projects and goals.

Practice

Custom

Clinics with several practitioners.

Business

$30/seat/mo

Teams who share threads and need more AI.

Enterprise

Custom

Large organisations with security needs.

Enterprise

Custom

Health services and large groups.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickStarter covers most small teams and is noticeably cheaper paid yearly. Move to Advanced if you manage a portfolio of projects or need workload views. Budget extra if you plan to lean on AI agents, since requests past the included limit are charged per use.Start on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.

Key features

AttributeAsanaHeidiShortwave
Standout features
  • Projects in any view
  • AI Teammates
  • AI Studio
  • Forms and intake
  • Goals and reporting
  • Integrations
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features

Pros and cons

AttributeAsanaHeidiShortwave
Pros
  • Clean, easy interface that teams actually keep using
  • Strong views for different roles: list, board, timeline, calendar
  • AI agents work inside your real projects, not a separate chat
  • Large integration library, API and MCP server
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
Cons
  • Free plan cut to 2 users and missing key views and automations
  • Price per user adds up quickly for bigger teams
  • AI usage is capped and extra AI requests cost more on top
  • Reporting and advanced features locked to higher tiers
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history

Who each one is for

AttributeAsanaHeidiShortwave
Best for
  • Tracking projects across a team
  • Marketing and campaign calendars
  • Handling incoming work requests
  • Status reporting to managers
  • Cross-department projects
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
You'll find it used by
  • Marketing teams
  • Operations managers
  • Agencies
  • Project managers
  • Growing businesses
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams

Questions people ask

Which is better, Asana, Heidi or Shortwave?

They tie on our overall rating (Asana 4.0/5, Heidi 4.2/5 and Shortwave 4.2/5). Asana is best for tracking projects across a team and marketing and campaign calendars. Heidi is best for writing up consult notes and drafting referral and specialist letters. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly.

Which is cheaper, Asana, Heidi or Shortwave?

Asana: There's a free plan, and paid plans start at $10.99/user/mo. Heidi: It's free to use. Shortwave: There's a free plan, and paid plans start at $18/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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