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Side-by-side comparison · Sales & Customer Support

Apollo.io vs Instantly vs Retell AI

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Apollo.io

4.0

From $49/seat/mo

Instantly

3.9

From $47/mo

Best overall

Retell AI

4.1

From About $0.07–$0.31/min

Comparing 3 tools, the maximum.

At a glance

Easiest to use

Pick it if: Founders, small sales teams and marketers who need to find B2B contacts and email them.

Pick it if: Founders, agencies and small sales teams who send cold email to find new customers and want it to reach the inbox.

Best overall

Pick it if: Service businesses and agencies that want an AI receptionist or phone agent without hiring developers.

Overview

AttributeApollo.ioInstantlyRetell AI
In one lineB2B contact database with emails and phone numbers, plus sequences to reach them.Sends cold email at scale from many inboxes, warms them up, and finds leads to email.AI phone agents that answer calls, book appointments and make outbound calls.
Pricing modelFreemiumPaidPaid
Starting price$49/seat/mo$47/moAbout $0.07–$0.31/min
Free plan Yes No No
Works with Claude Code Yes Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeApollo.ioInstantlyRetell AI
Overall rating4.03.94.1Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
3.0
3.5
4.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
3.5
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeApollo.ioInstantlyRetell AI
Access & platform
Free plan Yes No No
Mobile app Yes––
Desktop app–––
Browser extension Yes––
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files–– Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code– No–
Runs agents or automations Yes Yes Yes
Learns your brand or style– No–
Works in many languages–– Yes
Capabilities score8/ 175/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeApollo.ioInstantlyRetell AI
Plans

Free

Free

Founders testing outbound.

GrowthOur pick

$47/mo, or $37.60/mo billed yearly

Founders starting cold email.

Pay as you goOur pick

About $0.07–$0.31/min

Most small businesses and agencies.

Basic

$49/seat/mo billed yearly

Individual sellers doing regular outbound.

Growth Credits

$47/mo, or $37.60/mo billed yearly

Anyone who needs leads to email.

Enterprise

Custom

High call volumes and compliance needs.

ProfessionalOur pick

$79/seat/mo billed yearly

Full-time reps.

Starter bundle

$94/mo, or $85/mo billed yearly

Small teams who want sending, leads and AI together.

Organization

$119/seat/mo billed yearly (min 3 seats)

Sales teams wanting advanced controls.

Hypergrowth

$107/mo, or $85.58/mo billed yearly

Teams sending at real volume.

Scale bundle

$194/mo, or $175/mo billed yearly

Teams that want AI to handle replies too.

Light Speed

$358/mo, or $286.30/mo billed yearly

Agencies sending for many clients.

Which plan to pickStart on Free to check the data covers your market. Basic suits one person prospecting; Professional is worth it if you also call prospects or want AI scoring. Monthly billing costs noticeably more than the yearly prices shown.If you already have a lead list, Growth is all you need to start. If you need leads too, compare Growth plus Growth Credits with the Starter bundle, which adds the AI Sales Agent for about the same money. Agencies sending for clients usually end up on Hypergrowth or Light Speed.Start on pay as you go with the free credits, build one agent for your most common call and test it on your own phone. Talk to sales only once you run thousands of minutes a month.

Key features

AttributeApollo.ioInstantlyRetell AI
Standout features
  • Contact database
  • Email sequences
  • Chrome extension
  • Dialer and call recording
  • AI research and scoring
  • Enrichment
  • Unlimited inboxes and warmup
  • Sequences
  • Lead database
  • Unibox
  • AI agents
  • Deliverability tools
  • Phone agents
  • Flow builder
  • Appointment booking
  • Knowledge base
  • Batch calling
  • Call analysis

Pros and cons

AttributeApollo.ioInstantlyRetell AI
Pros
  • Generous free plan for getting started
  • Database and outreach in one tool
  • Much cheaper than ZoomInfo
  • Easy to learn for non-technical users
  • Unlimited inboxes and warmup on every sending plan
  • Easy to set up your first campaign
  • Lead database, sending and replies in one place
  • Cheaper than most rivals for high-volume sending
  • Public API for connecting to other tools
  • Natural voices and quick responses
  • Visual builder makes it usable for non-developers
  • Pay per minute with no platform fee
  • Strong reviews from small businesses and agencies
Cons
  • Bounce rates and out-of-date contacts are common complaints
  • Weaker phone and contact data outside the US
  • Credits run out fast and do not roll over
  • Billing disputes and slow support on lower plans
  • Leads and AI cost extra, so the real bill is often double the sending price
  • Billing complaints in reviews, including charges after cancelling
  • Some users report campaigns landing in spam despite good warmup scores
  • The pricing page is confusing, with sending, credits and bundles sold separately
  • Email only, so no LinkedIn steps like lemlist
  • Per-minute cost varies a lot with your model and voice choices
  • Takes testing to handle real callers reliably
  • Some users want more voice and customisation options

Who each one is for

AttributeApollo.ioInstantlyRetell AI
Best for
  • Finding business emails and phone numbers
  • Building B2B lead lists
  • Simple cold email sequences
  • Cheaper alternative to ZoomInfo
  • Sending cold email campaigns at volume
  • Keeping cold email out of spam with warmup
  • Agencies running outreach for several clients
  • Finding B2B leads and emailing them in one place
  • AI receptionist for a small business
  • Booking appointments by phone
  • Answering after-hours and overflow calls
  • Outbound reminder and follow-up calls
You'll find it used by
  • Founders
  • Sales development reps
  • Account executives
  • Marketers
  • Recruiters
  • Founders
  • Agencies
  • Sales teams
  • Freelancers
  • Recruiters
  • Small business owners
  • Clinics
  • Voice AI agencies
  • Customer service teams
  • Developers

Questions people ask

Which is better, Apollo.io, Instantly or Retell AI?

Retell AI scores highest overall in our ratings (Apollo.io 4.0/5, Instantly 3.9/5 and Retell AI 4.1/5). Apollo.io is best for finding business emails and phone numbers and Building B2B lead lists. Instantly is best for sending cold email campaigns at volume and keeping cold email out of spam with warmup. Retell AI is best for AI receptionist for a small business and booking appointments by phone.

Which is cheaper, Apollo.io, Instantly or Retell AI?

Apollo.io: There's a free plan, and paid plans start at $49/seat/mo. Instantly: There's no free plan. Paid plans start at $47/mo. Retell AI: There's no free plan. Paid plans start at About $0.07–$0.31/min.

Which is easier to use, Apollo.io, Instantly or Retell AI?

Apollo.io rates highest for ease of use in our scores. Founders, small sales teams and marketers who need to find B2B contacts and email them.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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