Side-by-side comparison · Sales & Customer Support
Apollo.io vs Chatbase
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 2 tools. Add one more if you like.
At a glance
Overview
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | Apollo.io | Chatbase |
|---|---|---|
| Overall rating | 4.0Winner | 3.7 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.5 | 4.5 |
| FeaturesHow completely it covers its own job, and how well the pieces fit together. | 4.5 | 3.5 |
| Output qualityHow good the results are before you fix them. | 3.0 | 3.5 |
| Value for moneyWhat you get for the price, including the free plan. | 4.0 | 3.0 |
| Speed & reliabilityHow fast it is and how often it falls over. | 4.0 | 4.0 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | Apollo.io | Chatbase |
|---|---|---|
| Access & platform | ||
| Free plan | Yes | No |
| Mobile app | Yes | – |
| Desktop app | – | – |
| Browser extension | Yes | – |
| API access | Yes | Yes |
| Teams & business | ||
| Team workspace | Yes | Yes |
| Enterprise plan or SSO | Yes | Yes |
| Connects to other apps | Yes | Yes |
| Open source or self-hosted | No | No |
| AI abilities | ||
| Works with your files | – | Yes |
| Understands images | – | – |
| Makes images | No | No |
| Makes video | No | No |
| Writes code | – | No |
| Runs agents or automations | Yes | Yes |
| Learns your brand or style | – | Yes |
| Works in many languages | – | Yes |
| Capabilities score | 8/ 17 | 8/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | Apollo.io | Chatbase |
|---|---|---|
| Plans | Free Free Founders testing outbound. | Hobby $32/mo billed yearly, or $40 monthly A small site with light chat traffic. |
Basic $49/seat/mo billed yearly Individual sellers doing regular outbound. | StandardOur pick $120/mo billed yearly, or $150 monthly Businesses with steady daily chats. | |
ProfessionalOur pick $79/seat/mo billed yearly Full-time reps. | Pro $400/mo billed yearly, or $500 monthly Busy sites and support teams. | |
Organization $119/seat/mo billed yearly (min 3 seats) Sales teams wanting advanced controls. | Enterprise Custom Larger companies needing security and white-labelling. | |
| Which plan to pick | Start on Free to check the data covers your market. Basic suits one person prospecting; Professional is worth it if you also call prospects or want AI scoring. Monthly billing costs noticeably more than the yearly prices shown. | Start on the 7-day trial and watch how fast credits go with your real traffic. Hobby works for a small site; most businesses with daily customer chats need Standard. Each extra agent is $300 a year, and removing the Chatbase badge is $1,188 a year. |
Key features
Pros and cons
| Attribute | Apollo.io | Chatbase |
|---|---|---|
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| Cons |
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Who each one is for
| Attribute | Apollo.io | Chatbase |
|---|---|---|
| Best for |
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| You'll find it used by |
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Questions people ask
Which is better, Apollo.io or Chatbase?
Apollo.io scores highest overall in our ratings (Apollo.io 4.0/5 and Chatbase 3.7/5). Apollo.io is best for finding business emails and phone numbers and Building B2B lead lists. Chatbase is best for Website FAQ and support chatbot and answering questions from your docs and policies.
Which is cheaper, Apollo.io or Chatbase?
Apollo.io: There's a free plan, and paid plans start at $49/seat/mo. Chatbase: There's no free plan. Paid plans start at $32/mo.
How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.
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