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Side-by-side comparison · Sales & Customer Support

Apollo.io vs Attio vs Tidio

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Apollo.io

4.0

From $49/seat/mo

Best overall

Attio

4.1

From $35/seat/mo

Tidio

3.9

From $0

Comparing 3 tools, the maximum.

At a glance

Pick it if: Founders, small sales teams and marketers who need to find B2B contacts and email them.

Best overall

Pick it if: Startups, small teams and founders who want a CRM that keeps itself up to date and bends to how they work.

Pick it if: Small businesses and online stores that want website chat and an AI agent answering common questions, without a big help desk setup.

Overview

AttributeApollo.ioAttioTidio
In one lineB2B contact database with emails and phone numbers, plus sequences to reach them.CRM that fills itself in from your email and calendar, with AI agents that research leads.Live chat for your website with Lyro, an AI agent that answers customer questions.
Pricing modelFreemiumFreemiumFreemium
Starting price$49/seat/mo$35/seat/mo$0
Free plan Yes Yes Yes
Works with Claude Code Yes Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeApollo.ioAttioTidio
Overall rating4.04.1Winner3.9
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.0
Output qualityHow good the results are before you fix them.
3.0
4.0
3.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
3.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeApollo.ioAttioTidio
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app–– Yes
Browser extension Yes Yes Yes
API access Yes Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files–– Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code– No No
Runs agents or automations Yes Yes Yes
Learns your brand or style–– Yes
Works in many languages–– Yes
Capabilities score8/ 178/ 1712/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeApollo.ioAttioTidio
Plans

Free

Free

Founders testing outbound.

Free

Free

Founders and tiny teams getting started.

Free

$0

Trying Tidio on a small site.

Basic

$49/seat/mo billed yearly

Individual sellers doing regular outbound.

Plus

$35/seat/mo billed yearly, or $44 monthly

Small teams that need private lists and more email.

Starter

$24.17/mo billed yearly, about $29 monthly

A small business answering chats by hand.

ProfessionalOur pick

$79/seat/mo billed yearly

Full-time reps.

ProOur pick

$79/seat/mo billed yearly, or $99 monthly

Sales teams that call, sequence and report.

GrowthOur pick

From $49.17/mo billed yearly, about $59 monthly

Busy stores with a few people in the inbox.

Organization

$119/seat/mo billed yearly (min 3 seats)

Sales teams wanting advanced controls.

Enterprise

Custom, billed yearly

Larger companies with security and admin needs.

Plus

From $300/mo plus usage

Growing teams that need more control and lower usage rates.

Premium

Custom

Larger businesses that want Lyro managed for them.

Which plan to pickStart on Free to check the data covers your market. Basic suits one person prospecting; Professional is worth it if you also call prospects or want AI scoring. Monthly billing costs noticeably more than the yearly prices shown.Start free: it's good enough for a founder or a team of three to run their contacts and deals. Plus suits a small team that just needs more room. Go Pro once you want call recording, sequences or proper reporting, and use the 14-day Pro trial to check it's worth it.Start on Free or the 7-day trial, which needs no card. Growth is the plan most stores end up on, then add Lyro once you know how many chats it would handle. Check the price calculator on Tidio's pricing page, because the plan, Lyro and Flows are each billed separately.

Key features

AttributeApollo.ioAttioTidio
Standout features
  • Contact database
  • Email sequences
  • Chrome extension
  • Dialer and call recording
  • AI research and scoring
  • Enrichment
  • Builds itself
  • Ask Attio
  • AI agents
  • Shape it your way
  • Workflows and sequences
  • Call Intelligence
  • Live chat widget
  • Lyro AI agent
  • One shared inbox
  • Flows
  • Help desk tickets
  • Store connections

Pros and cons

AttributeApollo.ioAttioTidio
Pros
  • Generous free plan for getting started
  • Database and outreach in one tool
  • Much cheaper than ZoomInfo
  • Easy to learn for non-technical users
  • Fills itself in from email and calendar, so it stays up to date
  • A real free plan for up to 3 people
  • Flexible enough to track deals, investors, partners or hiring
  • Clean, quick interface that people actually like using
  • Official Claude connector
  • Installs on most website builders in a few minutes
  • Free plan and a 7-day trial with no card
  • Lyro is quick to train on your existing help pages
  • One inbox for chat, email and social messages
  • Clean mobile apps for answering on the go
Cons
  • Bounce rates and out-of-date contacts are common complaints
  • Weaker phone and contact data outside the US
  • Credits run out fast and do not roll over
  • Billing disputes and slow support on lower plans
  • AI features run on credits, and heavy users need to buy more
  • Call recording and sequences only on Pro
  • The free and Plus plans cap how many emails you can send
  • The flexibility means some setup thinking before it fits
  • The plan, Lyro and Flows are billed separately, so costs climb quickly
  • Each part has its own monthly cap, and going over pushes you up a tier
  • Long-time users complained about a big price rise in late 2024
  • Some reviews mention surprise renewals and slow support on billing
  • Thinner reporting and fewer team tools than Zendesk or Intercom

Who each one is for

AttributeApollo.ioAttioTidio
Best for
  • Finding business emails and phone numbers
  • Building B2B lead lists
  • Simple cold email sequences
  • Cheaper alternative to ZoomInfo
  • A CRM that fills itself in from email and calendar
  • Startups tracking customers, investors and partners in one place
  • Researching and scoring leads with AI
  • Teams that want to design their own CRM
  • Adding live chat to a Shopify, WordPress or Wix site
  • Answering FAQs and order questions automatically
  • One inbox for chat, email, Instagram and Messenger
  • Catching leads and abandoned carts on your website
You'll find it used by
  • Founders
  • Sales development reps
  • Account executives
  • Marketers
  • Recruiters
  • Startups
  • Founders
  • Sales teams
  • Investors
  • Agencies
  • Online stores
  • Small businesses
  • Shopify sellers
  • Service businesses

Questions people ask

Which is better, Apollo.io, Attio or Tidio?

Attio scores highest overall in our ratings (Apollo.io 4.0/5, Attio 4.1/5 and Tidio 3.9/5). Apollo.io is best for finding business emails and phone numbers and Building B2B lead lists. Attio is best for A CRM that fills itself in from email and calendar and startups tracking customers, investors and partners in one place. Tidio is best for adding live chat to a Shopify, WordPress or Wix site and Answering FAQs and order questions automatically.

Which is cheaper, Apollo.io, Attio or Tidio?

Apollo.io: There's a free plan, and paid plans start at $49/seat/mo. Attio: There's a free plan, and paid plans start at $35/seat/mo. Tidio: There's a free plan, and paid plans start at $0.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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