Side-by-side comparison · Productivity & Notes

Abridge vs Smartsheet

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Abridge

4.2

Free to start

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Smartsheet

3.7

From $9/member/mo

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Comparing 2 tools. Add one more if you like.

At a glance

Abridge4.2

Best overallBest valueEasiest to use

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Smartsheet3.7

Pick it if: Operations, PMO and project teams who think in spreadsheets and need Gantt charts, reports and approvals.

Overview

Attribute	Abridge	Smartsheet
In one line	Turns doctor–patient conversations into notes inside the hospital EHR.	Spreadsheet-style project tracking with AI for formulas, summaries and dashboards.
Pricing model	Paid	Paid
Starting price	See website	$9/member/mo
Free plan	No	No
Works with Claude Code	No	Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

Attribute	Abridge	Smartsheet
Overall rating	4.2Winner	3.7
Ease of useHow quickly someone non-technical gets value from it.	4.5	3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.	4.5	4.5
Output qualityHow good the results are before you fix them.	4.5	4.0
Value for moneyWhat you get for the price, including the free plan.	3.5	3.0
Speed & reliabilityHow fast it is and how often it falls over.	4.0	3.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

Attribute	Abridge	Smartsheet
Access & platform
Free plan	No	No
Mobile app	Yes	Yes
Desktop app	–	Yes
Browser extension	No	–
API access	–	Yes
Teams & business
Team workspace	Yes	Yes
Enterprise plan or SSO	Yes	Yes
Connects to other apps	Yes	Yes
Open source or self-hosted	No	No
AI abilities
Works with your files	–	Yes
Understands images	–	–
Makes images	No	No
Makes video	No	No
Writes code	No	–
Runs agents or automations	–	No
Learns your brand or style	–	–
Works in many languages	Yes	Yes
Capabilities score	5/ 17	8/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

Attribute	Abridge	Smartsheet
Plans	EnterpriseOur pick Custom Health systems rolling it out across many clinicians.	Pro $9/member/mo billed yearly ($12 monthly) Individuals and small teams of up to 10.
		BusinessOur pick $19/member/mo billed yearly ($24 monthly) Teams running several projects together.
		Enterprise Custom Larger organisations needing admin and security controls.
		Advanced Work Management Custom PMOs managing large portfolios.
Which plan to pick	There is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.	Business is where Smartsheet's reporting and approvals pay off for a team. Pro suits one person or a very small team. Use the 30-day trial on a real project before you commit to a yearly plan.

Key features

Attribute	Abridge	Smartsheet
Standout features	Ambient documentation Linked evidence Inside Epic Abridge for Nurses Revenue cycle support Many languages	Grid, Gantt, board and calendar AI formulas and analysis AI dashboards and summaries Forms and automations Reports across sheets Connections to other AI tools

Pros and cons

Attribute	Abridge	Smartsheet
Pros	Deep Epic integration, so there is no copying notes between systems Linked evidence makes notes faster to check Strong independent evidence on reducing after-hours documentation Covers doctors, nurses and inpatient care in one platform	Familiar spreadsheet layout for Excel users Strong Gantt charts, dependencies and cross-project reporting AI makes formulas and dashboards much easier Mature automations, forms and approvals
Cons	Only sold to organisations; individuals and small practices cannot buy it No public pricing, and analyst estimates put it at the expensive end Roll-out is a long integration project, not a same-day sign-up Notes still need careful review, especially exam findings	No free plan, and customers report big cost jumps under newer pricing Interface feels dated and has a learning curve for non-spreadsheet people Large sheets can be slow Paid features split across tiers and add-ons

Who each one is for

Attribute	Abridge	Smartsheet
Best for	Large health systems on Epic Cutting after-hours note writing Nursing and inpatient documentation Notes that link back to the source conversation	Replacing Excel project trackers Gantt charts with dependencies Portfolio and PMO reporting Request intake and approvals
You'll find it used by	Hospital physicians Nurses Health systems Clinical documentation teams	Project managers Operations teams PMOs Construction firms IT teams

Questions people ask

Which is better, Abridge or Smartsheet?

Abridge scores highest overall in our ratings (Abridge 4.2/5 and Smartsheet 3.7/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Smartsheet is best for Replacing Excel project trackers and gantt charts with dependencies.

Which is cheaper, Abridge or Smartsheet?

Abridge: Pricing isn't published; check the vendor's site for a quote. Smartsheet: There's no free plan. Paid plans start at $9/member/mo.

Which is easier to use, Abridge or Smartsheet?

Abridge rates highest for ease of use in our scores. Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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