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Side-by-side comparison · Productivity & Notes

Abridge vs Glean vs Granola

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Glean

4.0

Free to start

Best overall

Granola

4.4

From $14/user/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Pick it if: Mid-size and large companies whose knowledge is scattered across many apps and teams.

Best overallBest valueEasiest to use

Pick it if: Founders, consultants and managers who sit in back-to-back calls and hate the awkward recording bot.

Overview

AttributeAbridgeGleanGranola
In one lineTurns doctor–patient conversations into notes inside the hospital EHR.Searches and answers questions across all your company's apps, with agents on top.Takes meeting notes from your computer's audio, so no bot ever joins the call.
Pricing modelPaidPaidFreemium
Starting priceSee websiteSee website$14/user/mo
Free plan No No Yes
Works with Claude Code No Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeGleanGranola
Overall rating4.24.04.4Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
5.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
3.5
3.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeGleanGranola
Access & platform
Free plan No No Yes
Mobile app Yes Yes Yes
Desktop app–– Yes
Browser extension No Yes No
API access– Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes No
Understands images–– No
Makes images No No No
Makes video No No No
Writes code No– No
Runs agents or automations– Yes No
Learns your brand or style–– No
Works in many languages Yes Yes Yes
Capabilities score5/ 179/ 178/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeGleanGranola
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

EnterpriseOur pick

Custom

Companies with roughly 100 or more staff.

Basic

Free

Trying it, or anyone who only needs the last month of notes.

BusinessOur pick

$14/user/mo

Anyone in regular client or sales calls.

Enterprise

$35/user/mo

Companies that need admin control over who records what.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.There is only a quoted enterprise contract. Ask for a pilot on your own data before committing, and compare the quote against Microsoft 365 Copilot or Gemini if you already pay for one of them.Start on Basic and see how it fits your week. If you find yourself wanting a call from six weeks ago, that's your signal to move to Business. Enterprise is only for IT-managed rollouts.

Key features

AttributeAbridgeGleanGranola
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Search across every app
  • Assistant with sources
  • Permission-aware
  • Agents
  • Choice of models
  • API and MCP
  • Bot-free capture
  • Notes built on yours
  • Ask across meetings
  • Templates
  • Phone apps
  • Claude connection

Pros and cons

AttributeAbridgeGleanGranola
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Very broad set of connectors across vendors
  • Keeps each app's access rights
  • Answers link back to sources so people can check them
  • Agents work on real company data
  • Strong security and compliance credentials
  • No bot in the call keeps clients and candidates relaxed
  • Notes read like something you wrote, not a wall of transcript
  • Quick to set up and almost nothing to learn
  • Cross-meeting chat is genuinely useful for follow-ups
  • Phone apps cover in-person meetings
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • No public pricing, no small-team plan and high reported minimums
  • Long sales and setup process before staff see value
  • Answer quality depends on tidy, current documents
  • Overlaps heavily with Microsoft 365 Copilot or Gemini if you already pay for one
  • No video recording or shareable clips
  • The free plan locks notes older than 30 days
  • No annual discount shown, so $14 a user adds up for a team
  • Needs the desktop app running; it won't record from a phone call on your laptop if the app is closed

Who each one is for

AttributeAbridgeGleanGranola
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Finding information across many company apps
  • Onboarding new staff faster
  • Support and sales teams answering questions
  • Building internal agents on company data
  • Client and sales calls
  • Interviews and one-on-ones
  • Bot-free recording
  • Asking questions across past meetings
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • IT teams
  • Support teams
  • Sales teams
  • Engineering teams
  • HR and people teams
  • Founders
  • Consultants
  • Managers
  • Sales teams
  • Recruiters

Questions people ask

Which is better, Abridge, Glean or Granola?

Granola scores highest overall in our ratings (Abridge 4.2/5, Glean 4.0/5 and Granola 4.4/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Glean is best for finding information across many company apps and onboarding new staff faster. Granola is best for client and sales calls and interviews and one-on-ones.

Which is cheaper, Abridge, Glean or Granola?

Abridge: Pricing isn't published; check the vendor's site for a quote. Glean: Pricing isn't published; check the vendor's site for a quote. Granola: There's a free plan, and paid plans start at $14/user/mo.

Which is easier to use, Abridge, Glean or Granola?

Granola rates highest for ease of use in our scores. Founders, consultants and managers who sit in back-to-back calls and hate the awkward recording bot.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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