Side-by-side comparison · Productivity & Notes
Abridge vs Fathom vs Slack
Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.
Comparing 3 tools, the maximum.
At a glance
Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.
Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.
Pick it if: Teams that want one place to talk, and that lose time catching up on channels and hunting for old decisions.
Overview
| Attribute | Abridge | Fathom | Slack |
|---|---|---|---|
| In one line | Turns doctor and patient conversations into notes inside the hospital's health records. | Records your video calls and sends you a summary, action items and transcript. | Team chat with AI built in: catch-up summaries, answers from your chats and Slackbot. |
| Pricing model | Paid | Freemium | Freemium |
| Starting price | See website | $20/mo | $0 |
| Free plan | No | Yes | Yes |
| Works with Claude Code | No | Yes | Yes |
Rating breakdown
Our scores out of 5. The higher bar in each row is highlighted.
| Attribute | Abridge | Fathom | Slack |
|---|---|---|---|
| Overall rating | 4.2 | 4.2 | 4.0 |
| Ease of useHow quickly someone non-technical gets value from it. | 4.5 | 4.5 | 4.5 |
| FeaturesHow completely it covers its own job, and how well the pieces fit together. | 4.5 | 4.5 | 4.0 |
| Output qualityHow good the results are before you fix them. | 4.5 | 3.5 | 4.0 |
| Value for moneyWhat you get for the price, including the free plan. | 3.5 | 4.5 | 3.5 |
| Speed & reliabilityHow fast it is and how often it falls over. | 4.0 | 4.0 | 4.0 |
Feature comparison
A tick means it does this today. A dash means we haven't checked.
| Attribute | Abridge | Fathom | Slack |
|---|---|---|---|
| Access & platform | |||
| Free plan | No | Yes | Yes |
| Mobile app | Yes | – | Yes |
| Desktop app | – | Yes | Yes |
| Browser extension | No | – | No |
| API access | – | Yes | Yes |
| Teams & business | |||
| Team workspace | Yes | Yes | Yes |
| Enterprise plan or SSO | Yes | Yes | Yes |
| Connects to other apps | Yes | Yes | Yes |
| Open source or self-hosted | No | No | No |
| AI abilities | |||
| Works with your files | – | No | Yes |
| Understands images | – | No | – |
| Makes images | No | No | No |
| Makes video | No | No | No |
| Writes code | No | No | No |
| Runs agents or automations | – | No | Yes |
| Learns your brand or style | – | No | Yes |
| Works in many languages | Yes | Yes | Yes |
| Capabilities score | 5/ 17 | 7/ 17 | 11/ 17 |
Pricing
Plans as listed on each vendor's site when we last checked. Confirm before you buy.
| Attribute | Abridge | Fathom | Slack |
|---|---|---|---|
| Plans | EnterpriseOur pick Custom Health systems rolling it out across many clinicians. | FreeOur pick Free Anyone who wants every call recorded without paying. | Free $0 Small teams trying Slack. |
Premium $20/mo, or $16/mo billed yearly One person who wants the fuller summaries every time. | Pro $7.25/user/mo billed yearly ($8.75 monthly) Small teams that want basic AI. | ||
Team $19/user/mo, or $15/user/mo billed yearly Small teams sharing calls with each other. | Business+Our pick $15/user/mo billed yearly ($18 monthly) Teams that want the full AI set. | ||
Business $34/user/mo, or $25/user/mo billed yearly Sales teams living in a CRM. | Enterprise+ $45/user/mo billed yearly Large companies with many tools. | ||
Enterprise Custom Larger organisations needing SSO and rollout help. | |||
| Which plan to pick | There is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead. | Most people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger. | If your team already pays for Pro, try the basic AI first. Move to Business+ when you want AI search, the Slackbot agent and daily recaps, which is where the real time saving is. New teams get 50% off Pro or Business+ for 3 months if they upgrade in the first week. |
Key features
| Attribute | Abridge | Fathom | Slack |
|---|---|---|---|
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Pros and cons
| Attribute | Abridge | Fathom | Slack |
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Who each one is for
| Attribute | Abridge | Fathom | Slack |
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Questions people ask
Which is better, Abridge, Fathom or Slack?
They tie on our overall rating (Abridge 4.2/5, Fathom 4.2/5 and Slack 4.0/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Fathom is best for recording sales and client calls and sharing call clips with the team. Slack is best for catching up on busy channels after time off and finding past decisions in your team's messages.
Which is cheaper, Abridge, Fathom or Slack?
Abridge: Pricing isn't published; check the vendor's site for a quote. Fathom: There's a free plan, and paid plans start at $20/mo. Slack: There's a free plan, and paid plans start at $0.
How we compare
Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.
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