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Side-by-side comparison · Productivity & Notes

Abridge vs Fathom vs monday.com

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Fathom

4.2

From $20/mo

monday.com

3.9

From $0

Comparing 3 tools, the maximum.

At a glance

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Best value

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Pick it if: Teams of 3 to a few hundred who want a visual way to track projects, clients and requests.

Overview

AttributeAbridgeFathommonday.com
In one lineTurns doctor and patient conversations into notes inside the hospital's health records.Records your video calls and sends you a summary, action items and transcript.Colourful boards for team projects, with AI agents that update them for you.
Pricing modelPaidFreemiumFreemium
Starting priceSee website$20/mo$0
Free plan No Yes Yes
Works with Claude Code No Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeFathommonday.com
Overall rating4.24.23.9
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
3.5
4.0
Value for moneyWhat you get for the price, including the free plan.
3.5
4.5
3.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeFathommonday.com
Access & platform
Free plan No Yes Yes
Mobile app Yes– Yes
Desktop app– Yes Yes
Browser extension No– No
API access– Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– No Yes
Understands images– No–
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations– No Yes
Learns your brand or style– No–
Works in many languages Yes Yes Yes
Capabilities score5/ 177/ 1710/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeFathommonday.com
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

FreeOur pick

Free

Anyone who wants every call recorded without paying.

Free

$0

Two people trying it out.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

Basic

$9/seat/mo billed yearly ($12 monthly)

Small teams that need shared boards.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

StandardOur pick

$12/seat/mo billed yearly ($14 monthly)

Most teams that want automations and AI.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Pro

$19/seat/mo billed yearly ($24 monthly)

Teams running many projects at once.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Enterprise

Custom

Large organisations.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.Most people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.Standard is the plan most teams need, since it's where automations, timelines and the useful AI features start. Pay yearly to save about 20%, and remember seats come in bundles, so price the bundle that fits your team.

Key features

AttributeAbridgeFathommonday.com
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection
  • Boards and views
  • Sidekick
  • AI columns
  • AI agents
  • Automations
  • Dashboards

Pros and cons

AttributeAbridgeFathommonday.com
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
  • Flexible boards that fit almost any process
  • Easy, visual and quick for a team to pick up
  • AI assistant, AI columns and agents built into your boards
  • Lots of templates and integrations
  • Official Claude connector
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team
  • Seat bundles start at 3, so tiny teams overpay
  • The best AI and automations need Standard or higher
  • AI use is capped by monthly credits
  • Can get messy without someone setting it up well

Who each one is for

AttributeAbridgeFathommonday.com
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
  • Tracking client projects across a team
  • Running a marketing or content calendar
  • Automating status updates and handovers
  • Dashboards that show everyone's workload
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • Sales teams
  • Customer success
  • Agencies
  • Coaches
  • Marketing teams
  • Agencies
  • Operations managers
  • Project managers
  • Small businesses

Questions people ask

Which is better, Abridge, Fathom or monday.com?

They tie on our overall rating (Abridge 4.2/5, Fathom 4.2/5 and monday.com 3.9/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Fathom is best for recording sales and client calls and sharing call clips with the team. monday.com is best for tracking client projects across a team and running a marketing or content calendar.

Which is cheaper, Abridge, Fathom or monday.com?

Abridge: Pricing isn't published; check the vendor's site for a quote. Fathom: There's a free plan, and paid plans start at $20/mo. monday.com: There's a free plan, and paid plans start at $0.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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