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Side-by-side comparison · Productivity & Notes

Notion vs Shortwave vs Smartsheet

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Notion

4.3

From $10/member/mo

Shortwave

4.2

From $18/mo

Smartsheet

3.7

From $9/member/mo

Comparing 3 tools, the maximum.

At a glance

Best overallBest value

Pick it if: Anyone who wants one place for their notes, plans and team knowledge, from solo creators to whole companies.

Easiest to use

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Pick it if: Operations, PMO and project teams who think in spreadsheets and need Gantt charts, reports and approvals.

Overview

AttributeNotionShortwaveSmartsheet
In one lineOne workspace for notes, docs, wikis and project tracking, with AI built in.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.Spreadsheet-style project tracking with AI for formulas, summaries and dashboards.
Pricing modelFreemiumFreemiumPaid
Starting price$10/member/mo$18/mo$9/member/mo
Free plan Yes Yes No
Works with Claude Code Yes No Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeNotionShortwaveSmartsheet
Overall rating4.3Winner4.23.7
Ease of useHow quickly someone non-technical gets value from it.
3.5
4.0
3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
5.0
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.5
4.0
3.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
3.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeNotionShortwaveSmartsheet
Access & platform
Free plan Yes Yes No
Mobile app Yes Yes Yes
Desktop app Yes Yes Yes
Browser extension Yes––
API access Yes– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes– Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images Yes––
Makes images No No No
Makes video No No No
Writes code Yes––
Runs agents or automations Yes Yes No
Learns your brand or style No Yes–
Works in many languages Yes Yes Yes
Capabilities score13/ 179/ 178/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeNotionShortwaveSmartsheet
Plans

Free

Free

One person getting organised.

Free

Free

Trying it on your Gmail inbox.

Pro

$9/member/mo billed yearly ($12 monthly)

Individuals and small teams of up to 10.

Plus

$10/member/mo billed yearly

Small teams who want shared docs without the AI.

ProOur pick

$18/mo

Individuals who use the AI daily.

BusinessOur pick

$19/member/mo billed yearly ($24 monthly)

Teams running several projects together.

BusinessOur pick

$20/member/mo billed yearly

Teams who want the AI properly switched on.

Business

$30/seat/mo

Teams who share threads and need more AI.

Enterprise

Custom

Larger organisations needing admin and security controls.

Enterprise

Custom

Larger companies with security and compliance needs.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Advanced Work Management

Custom

PMOs managing large portfolios.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickSolo users can stay on Free for a long time. For a team the honest answer is Business, because Plus leaves out the AI that makes Notion interesting now. Note that yearly billing is what gets you the $10 and $20 prices, and monthly billing costs more.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.Business is where Smartsheet's reporting and approvals pay off for a team. Pro suits one person or a very small team. Use the 30-day trial on a real project before you commit to a yearly plan.

Key features

AttributeNotionShortwaveSmartsheet
Standout features
  • Pages and databases
  • Notion AI and Agent
  • AI Meeting Notes
  • Templates
  • Sites and forms
  • Claude connection
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features
  • Grid, Gantt, board and calendar
  • AI formulas and analysis
  • AI dashboards and summaries
  • Forms and automations
  • Reports across sheets
  • Connections to other AI tools

Pros and cons

AttributeNotionShortwaveSmartsheet
Pros
  • Replaces a handful of separate apps with one workspace
  • Databases are flexible enough to model almost any business process
  • Generous free plan for individuals
  • Official Claude connection makes it a shared memory for your AI tools
  • Huge template library and community
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
  • Familiar spreadsheet layout for Excel users
  • Strong Gantt charts, dependencies and cross-project reporting
  • AI makes formulas and dashboards much easier
  • Mature automations, forms and approvals
Cons
  • No imposed structure, so workspaces get messy without discipline
  • The useful AI is held back for the $20 Business plan
  • Can feel slow with large databases and on patchy connections
  • Offline support is still limited
  • Easy to spend more time organising Notion than doing the work
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history
  • No free plan, and customers report big cost jumps under newer pricing
  • Interface feels dated and has a learning curve for non-spreadsheet people
  • Large sheets can be slow
  • Paid features split across tiers and add-ons

Who each one is for

AttributeNotionShortwaveSmartsheet
Best for
  • Team wikis and documentation
  • Personal notes and planning
  • Content calendars
  • Lightweight project tracking
  • A knowledge base Claude can read
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
  • Replacing Excel project trackers
  • Gantt charts with dependencies
  • Portfolio and PMO reporting
  • Request intake and approvals
You'll find it used by
  • Startups
  • Marketers
  • Agencies
  • Solo founders
  • Students
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams
  • Project managers
  • Operations teams
  • PMOs
  • Construction firms
  • IT teams

Questions people ask

Which is better, Notion, Shortwave or Smartsheet?

Notion scores highest overall in our ratings (Notion 4.3/5, Shortwave 4.2/5 and Smartsheet 3.7/5). Notion is best for team wikis and documentation and personal notes and planning. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly. Smartsheet is best for Replacing Excel project trackers and gantt charts with dependencies.

Which is cheaper, Notion, Shortwave or Smartsheet?

Notion: There's a free plan, and paid plans start at $10/member/mo. Shortwave: There's a free plan, and paid plans start at $18/mo. Smartsheet: There's no free plan. Paid plans start at $9/member/mo.

Which is easier to use, Notion, Shortwave or Smartsheet?

Shortwave rates highest for ease of use in our scores. Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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