Skip to content

Side-by-side comparison · Productivity & Notes

Abridge vs Notion vs Shortwave

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Abridge

4.2

Free to start

Best overall

Notion

4.3

From $10/member/mo

Shortwave

4.2

From $18/mo

Comparing 3 tools, the maximum.

At a glance

Easiest to use

Pick it if: Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

Best overallBest value

Pick it if: Anyone who wants one place for their notes, plans and team knowledge, from solo creators to whole companies.

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Overview

AttributeAbridgeNotionShortwave
In one lineTurns doctor–patient conversations into notes inside the hospital EHR.One workspace for notes, docs, wikis and project tracking, with AI built in.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.
Pricing modelPaidFreemiumFreemium
Starting priceSee website$10/member/mo$18/mo
Free plan No Yes Yes
Works with Claude Code No Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeAbridgeNotionShortwave
Overall rating4.24.3Winner4.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
3.5
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
5.0
4.5
Output qualityHow good the results are before you fix them.
4.5
4.5
4.5
Value for moneyWhat you get for the price, including the free plan.
3.5
4.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeAbridgeNotionShortwave
Access & platform
Free plan No Yes Yes
Mobile app Yes Yes Yes
Desktop app– Yes Yes
Browser extension No Yes–
API access– Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes–
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files– Yes Yes
Understands images– Yes–
Makes images No No No
Makes video No No No
Writes code No Yes–
Runs agents or automations– Yes Yes
Learns your brand or style– No Yes
Works in many languages Yes Yes Yes
Capabilities score5/ 1713/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeAbridgeNotionShortwave
Plans

EnterpriseOur pick

Custom

Health systems rolling it out across many clinicians.

Free

Free

One person getting organised.

Free

Free

Trying it on your Gmail inbox.

Plus

$10/member/mo billed yearly

Small teams who want shared docs without the AI.

ProOur pick

$18/mo

Individuals who use the AI daily.

BusinessOur pick

$20/member/mo billed yearly

Teams who want the AI properly switched on.

Business

$30/seat/mo

Teams who share threads and need more AI.

Enterprise

Custom

Larger companies with security and compliance needs.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickThere is only one way to buy it: a contract between your organisation and Abridge. If you are a single clinician or small practice, look at Heidi instead.Solo users can stay on Free for a long time. For a team the honest answer is Business, because Plus leaves out the AI that makes Notion interesting now. Note that yearly billing is what gets you the $10 and $20 prices, and monthly billing costs more.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.

Key features

AttributeAbridgeNotionShortwave
Standout features
  • Ambient documentation
  • Linked evidence
  • Inside Epic
  • Abridge for Nurses
  • Revenue cycle support
  • Many languages
  • Pages and databases
  • Notion AI and Agent
  • AI Meeting Notes
  • Templates
  • Sites and forms
  • Claude connection
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features

Pros and cons

AttributeAbridgeNotionShortwave
Pros
  • Deep Epic integration, so there is no copying notes between systems
  • Linked evidence makes notes faster to check
  • Strong independent evidence on reducing after-hours documentation
  • Covers doctors, nurses and inpatient care in one platform
  • Replaces a handful of separate apps with one workspace
  • Databases are flexible enough to model almost any business process
  • Generous free plan for individuals
  • Official Claude connection makes it a shared memory for your AI tools
  • Huge template library and community
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
Cons
  • Only sold to organisations; individuals and small practices cannot buy it
  • No public pricing, and analyst estimates put it at the expensive end
  • Roll-out is a long integration project, not a same-day sign-up
  • Notes still need careful review, especially exam findings
  • No imposed structure, so workspaces get messy without discipline
  • The useful AI is held back for the $20 Business plan
  • Can feel slow with large databases and on patchy connections
  • Offline support is still limited
  • Easy to spend more time organising Notion than doing the work
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history

Who each one is for

AttributeAbridgeNotionShortwave
Best for
  • Large health systems on Epic
  • Cutting after-hours note writing
  • Nursing and inpatient documentation
  • Notes that link back to the source conversation
  • Team wikis and documentation
  • Personal notes and planning
  • Content calendars
  • Lightweight project tracking
  • A knowledge base Claude can read
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
You'll find it used by
  • Hospital physicians
  • Nurses
  • Health systems
  • Clinical documentation teams
  • Startups
  • Marketers
  • Agencies
  • Solo founders
  • Students
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams

Questions people ask

Which is better, Abridge, Notion or Shortwave?

Notion scores highest overall in our ratings (Abridge 4.2/5, Notion 4.3/5 and Shortwave 4.2/5). Abridge is best for large health systems on Epic and cutting after-hours note writing. Notion is best for team wikis and documentation and personal notes and planning. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly.

Which is cheaper, Abridge, Notion or Shortwave?

Abridge: Pricing isn't published; check the vendor's site for a quote. Notion: There's a free plan, and paid plans start at $10/member/mo. Shortwave: There's a free plan, and paid plans start at $18/mo.

Which is easier to use, Abridge, Notion or Shortwave?

Abridge rates highest for ease of use in our scores. Hospital and health-system leaders choosing an AI scribe for their doctors and nurses.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

Swap in another tool

More tools from Productivity & Notes in the library.