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Side-by-side comparison · Productivity & Notes

Jotform AI Agents vs Shortwave vs Todoist

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Jotform AI Agents

4.0

From $34/mo

Shortwave

4.2

From $18/mo

Best overall

Todoist

4.3

From $7/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Small businesses, clinics, schools and nonprofits that collect information from customers and answer the same questions every day.

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Best overallBest valueEasiest to use

Pick it if: Anyone who wants a dependable task list that is fast to use and stays out of the way.

Overview

AttributeJotform AI AgentsShortwaveTodoist
In one lineBuilds AI agents that answer customers and fill in forms by chat, phone, SMS or WhatsApp.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.A simple to-do list that works everywhere and understands plain-English due dates.
Pricing modelFreemiumFreemiumFreemium
Starting price$34/mo$18/mo$7/mo
Free plan Yes Yes Yes
Works with Claude Code Yes No Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeJotform AI AgentsShortwaveTodoist
Overall rating4.04.24.3Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
5.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.0
4.5
4.0
Output qualityHow good the results are before you fix them.
3.5
4.5
3.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
4.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeJotform AI AgentsShortwaveTodoist
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app– Yes Yes
Browser extension–– Yes
API access Yes– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes– No
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–– No
Makes images No No No
Makes video No No No
Writes code–– No
Runs agents or automations Yes Yes No
Learns your brand or style– Yes No
Works in many languages Yes Yes Yes
Capabilities score9/ 179/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeJotform AI AgentsShortwaveTodoist
Plans

Starter

Free

Testing an agent on a small site.

Free

Free

Trying it on your Gmail inbox.

Beginner

Free

Anyone with a simple list.

BronzeOur pick

$34/mo billed yearly ($39 monthly)

A small business going live.

ProOur pick

$18/mo

Individuals who use the AI daily.

ProOur pick

$7/mo, or $5/mo billed yearly

Anyone who wants more projects and the calendar view.

Silver

$39/mo billed yearly ($49 monthly)

Busier businesses.

Business

$30/seat/mo

Teams who share threads and need more AI.

Business

$10/user/mo, or $8/user/mo billed yearly

Small teams sharing a workspace.

Gold

$99/mo billed yearly ($129 monthly)

High-volume teams.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Enterprise

Custom

Large organisations.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickTest on the free plan, then move to Bronze to remove branding and lift the limits. Silver costs little more yearly and gives 2.5 times the conversations, so pick it if you're near the Bronze cap.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.Beginner is fine until you hit the five-project wall. Pro on the yearly plan is the obvious move after that. Business is for teams who want a shared space; it is not a substitute for a real project tool.

Key features

AttributeJotform AI AgentsShortwaveTodoist
Standout features
  • Train on your content
  • Many channels
  • Takes actions
  • Human handoff
  • Templates
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features
  • Natural language entry
  • Projects, labels and filters
  • Everywhere
  • Calendar layout
  • Shared projects
  • Claude connection

Pros and cons

AttributeJotform AI AgentsShortwaveTodoist
Pros
  • Very quick to set up without technical help
  • One agent across chat, phone, SMS and messaging apps
  • Ties directly into forms, bookings and submissions
  • Usable free plan and fair prices for small businesses
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
  • Fastest task capture of anything here
  • Works on every device you own and syncs instantly
  • Cheap, with a free plan that covers a lot
  • Natural language dates and repeats just work
  • Official Claude connection
Cons
  • Answers can be thin or wrong on complex questions
  • Limits are shared with forms and jump in big steps between plans
  • Support can be slow at busy times
  • Less depth than dedicated support platforms like Intercom
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history
  • Not a project management tool: no timelines, dependencies or dashboards
  • Prices went up at the end of 2025
  • Business plan lacks single sign-on
  • The AI features are light compared with the rest of the category

Who each one is for

AttributeJotform AI AgentsShortwaveTodoist
Best for
  • Website chat that answers FAQs and captures leads
  • Client intake and registration
  • Booking appointments by chat or phone
  • Turning a long form into a conversation
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
  • Personal task management
  • Recurring reminders
  • Quick capture from any device
  • Tasks Claude can add for you
You'll find it used by
  • Small businesses
  • Clinics
  • Schools
  • Nonprofits
  • Agencies
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams
  • Solo founders
  • Freelancers
  • Managers
  • Students
  • Small teams

Questions people ask

Which is better, Jotform AI Agents, Shortwave or Todoist?

Todoist scores highest overall in our ratings (Jotform AI Agents 4.0/5, Shortwave 4.2/5 and Todoist 4.3/5). Jotform AI Agents is best for website chat that answers FAQs and captures leads and client intake and registration. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly. Todoist is best for personal task management and recurring reminders.

Which is cheaper, Jotform AI Agents, Shortwave or Todoist?

Jotform AI Agents: There's a free plan, and paid plans start at $34/mo. Shortwave: There's a free plan, and paid plans start at $18/mo. Todoist: There's a free plan, and paid plans start at $7/mo.

Which is easier to use, Jotform AI Agents, Shortwave or Todoist?

Todoist rates highest for ease of use in our scores. Anyone who wants a dependable task list that is fast to use and stays out of the way.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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