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Side-by-side comparison · Productivity & Notes

Jotform AI Agents vs Notion vs Shortwave

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Jotform AI Agents

4.0

From $34/mo

Best overall

Notion

4.3

From $10/member/mo

Shortwave

4.2

From $18/mo

Comparing 3 tools, the maximum.

At a glance

Easiest to use

Pick it if: Small businesses, clinics, schools and nonprofits that collect information from customers and answer the same questions every day.

Best overallBest value

Pick it if: Anyone who wants one place for their notes, plans and team knowledge, from solo creators to whole companies.

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Overview

AttributeJotform AI AgentsNotionShortwave
In one lineBuilds AI agents that answer customers and fill in forms by chat, phone, SMS or WhatsApp.One workspace for notes, docs, wikis and project tracking, with AI built in.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.
Pricing modelFreemiumFreemiumFreemium
Starting price$34/mo$10/member/mo$18/mo
Free plan Yes Yes Yes
Works with Claude Code Yes Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeJotform AI AgentsNotionShortwave
Overall rating4.04.3Winner4.2
Ease of useHow quickly someone non-technical gets value from it.
4.5
3.5
4.0
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.0
5.0
4.5
Output qualityHow good the results are before you fix them.
3.5
4.5
4.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeJotform AI AgentsNotionShortwave
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app– Yes Yes
Browser extension– Yes–
API access Yes Yes–
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes–
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images– Yes–
Makes images No No No
Makes video No No No
Writes code– Yes–
Runs agents or automations Yes Yes Yes
Learns your brand or style– No Yes
Works in many languages Yes Yes Yes
Capabilities score9/ 1713/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeJotform AI AgentsNotionShortwave
Plans

Starter

Free

Testing an agent on a small site.

Free

Free

One person getting organised.

Free

Free

Trying it on your Gmail inbox.

BronzeOur pick

$34/mo billed yearly ($39 monthly)

A small business going live.

Plus

$10/member/mo billed yearly

Small teams who want shared docs without the AI.

ProOur pick

$18/mo

Individuals who use the AI daily.

Silver

$39/mo billed yearly ($49 monthly)

Busier businesses.

BusinessOur pick

$20/member/mo billed yearly

Teams who want the AI properly switched on.

Business

$30/seat/mo

Teams who share threads and need more AI.

Gold

$99/mo billed yearly ($129 monthly)

High-volume teams.

Enterprise

Custom

Larger companies with security and compliance needs.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Enterprise

Custom

Large organisations.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickTest on the free plan, then move to Bronze to remove branding and lift the limits. Silver costs little more yearly and gives 2.5 times the conversations, so pick it if you're near the Bronze cap.Solo users can stay on Free for a long time. For a team the honest answer is Business, because Plus leaves out the AI that makes Notion interesting now. Note that yearly billing is what gets you the $10 and $20 prices, and monthly billing costs more.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.

Key features

AttributeJotform AI AgentsNotionShortwave
Standout features
  • Train on your content
  • Many channels
  • Takes actions
  • Human handoff
  • Templates
  • Pages and databases
  • Notion AI and Agent
  • AI Meeting Notes
  • Templates
  • Sites and forms
  • Claude connection
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features

Pros and cons

AttributeJotform AI AgentsNotionShortwave
Pros
  • Very quick to set up without technical help
  • One agent across chat, phone, SMS and messaging apps
  • Ties directly into forms, bookings and submissions
  • Usable free plan and fair prices for small businesses
  • Replaces a handful of separate apps with one workspace
  • Databases are flexible enough to model almost any business process
  • Generous free plan for individuals
  • Official Claude connection makes it a shared memory for your AI tools
  • Huge template library and community
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
Cons
  • Answers can be thin or wrong on complex questions
  • Limits are shared with forms and jump in big steps between plans
  • Support can be slow at busy times
  • Less depth than dedicated support platforms like Intercom
  • No imposed structure, so workspaces get messy without discipline
  • The useful AI is held back for the $20 Business plan
  • Can feel slow with large databases and on patchy connections
  • Offline support is still limited
  • Easy to spend more time organising Notion than doing the work
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history

Who each one is for

AttributeJotform AI AgentsNotionShortwave
Best for
  • Website chat that answers FAQs and captures leads
  • Client intake and registration
  • Booking appointments by chat or phone
  • Turning a long form into a conversation
  • Team wikis and documentation
  • Personal notes and planning
  • Content calendars
  • Lightweight project tracking
  • A knowledge base Claude can read
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
You'll find it used by
  • Small businesses
  • Clinics
  • Schools
  • Nonprofits
  • Agencies
  • Startups
  • Marketers
  • Agencies
  • Solo founders
  • Students
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams

Questions people ask

Which is better, Jotform AI Agents, Notion or Shortwave?

Notion scores highest overall in our ratings (Jotform AI Agents 4.0/5, Notion 4.3/5 and Shortwave 4.2/5). Jotform AI Agents is best for website chat that answers FAQs and captures leads and client intake and registration. Notion is best for team wikis and documentation and personal notes and planning. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly.

Which is cheaper, Jotform AI Agents, Notion or Shortwave?

Jotform AI Agents: There's a free plan, and paid plans start at $34/mo. Notion: There's a free plan, and paid plans start at $10/member/mo. Shortwave: There's a free plan, and paid plans start at $18/mo.

Which is easier to use, Jotform AI Agents, Notion or Shortwave?

Jotform AI Agents rates highest for ease of use in our scores. Small businesses, clinics, schools and nonprofits that collect information from customers and answer the same questions every day.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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