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Side-by-side comparison · SEO & Analytics

Contentsquare (formerly Hotjar) vs Mixpanel

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Contentsquare (formerly Hotjar)

4.3

From From $39/mo

Mixpanel

4.1

From First 1M events free

Comparing 2 tools. Add one more if you like.

At a glance

Best overallBest valueEasiest to use

Pick it if: Store owners, marketers and UX teams who want to see and hear why visitors leave, with surveys alongside the recordings.

Pick it if: Founders and product teams with an app or SaaS who want to understand which users stick around and why.

Overview

AttributeContentsquare (formerly Hotjar)Mixpanel
In one lineHeatmaps, session replays and surveys that show why visitors leave, with AI summaries.Product analytics where you ask questions about your users in your own words.
Pricing modelFreemiumFreemium
Starting priceFrom $39/moFirst 1M events free
Free plan Yes Yes
Works with Claude Code Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeContentsquare (formerly Hotjar)Mixpanel
Overall rating4.3Winner4.1
Ease of useHow quickly someone non-technical gets value from it.
4.5
3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
Output qualityHow good the results are before you fix them.
4.0
4.5
Value for moneyWhat you get for the price, including the free plan.
4.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeContentsquare (formerly Hotjar)Mixpanel
Access & platform
Free plan Yes Yes
Mobile app No No
Desktop app No No
Browser extension No No
API access Yes Yes
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes Yes
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files No No
Understands images––
Makes images No No
Makes video No No
Writes code No No
Runs agents or automations No Yes
Learns your brand or style––
Works in many languages Yes Yes
Capabilities score6/ 177/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeContentsquare (formerly Hotjar)Mixpanel
Plans

FreeOur pick

Free

Most small business websites.

FreeOur pick

Free

Early-stage apps.

Growth

From $39/mo billed yearly, or $49 monthly

Businesses that want AI summaries and longer history.

Growth

First 1M events free, then from $140/mo ($100 billed yearly)

Growing apps that need cohorts and alerts.

Pro

Custom

Teams running conversion work across many sites.

Enterprise

Custom

Large companies.

Enterprise

Custom

Large companies.

Which plan to pickStart on Free. For most small sites it does what Hotjar's paid plans used to. Take the 15-day Growth trial to see if the AI summaries save you time before paying. Survey responses are a separate product with their own Growth plan from $79 a month.Start on Free. It covers most small apps, and you get unlimited seats. Growth makes sense when you need saved cohorts, alerts or more than a million events. Young startups should check the Startup Program, which gives a year free.

Key features

AttributeContentsquare (formerly Hotjar)Mixpanel
Standout features
  • Heatmaps
  • Session replay
  • Surveys and feedback
  • Funnels and journeys
  • Sense AI
  • MCP connection
  • Funnels and retention
  • Mixpanel Agent
  • Session replay
  • Experiments and feature flags
  • MCP server

Pros and cons

AttributeContentsquare (formerly Hotjar)Mixpanel
Pros
  • Huge free plan at 200,000 sessions a month
  • Heatmaps, replays, funnels and surveys in one place
  • Polished, easy interface
  • AI summaries save watching hours of recordings
  • MCP connection works on the free plan
  • Generous free plan with unlimited seats
  • Strong funnels, retention and cohorts
  • AI agent and MCP server on every plan
  • Replays, testing and flags built in
Cons
  • The Hotjar name is gone and new Hotjar accounts are closed
  • Overlaps with Microsoft Clarity, which is free and unlimited
  • AI features need a paid plan
  • Surveys, product analytics and replays are separate products with separate prices
  • Pro and Enterprise prices aren't published
  • Needs tracking planned and added before it's useful
  • Pricing climbs fast past a few million events
  • Less suited to simple website traffic reports
  • Alerts and saved cohorts need Growth

Who each one is for

AttributeContentsquare (formerly Hotjar)Mixpanel
Best for
  • Seeing why visitors leave a page
  • Heatmaps and session replays
  • On-site surveys and feedback
  • Testing landing pages for ad campaigns
  • Funnels and retention for apps
  • Asking questions about user behaviour in your own words
  • Comparing groups of customers
  • Teams that want unlimited seats on a free plan
You'll find it used by
  • Store owners
  • Marketers
  • UX designers
  • Agencies
  • Product teams
  • Founders
  • Growth marketers
  • SaaS companies

Questions people ask

Which is better, Contentsquare (formerly Hotjar) or Mixpanel?

Contentsquare (formerly Hotjar) scores highest overall in our ratings (Contentsquare (formerly Hotjar) 4.3/5 and Mixpanel 4.1/5). Contentsquare (formerly Hotjar) is best for seeing why visitors leave a page and heatmaps and session replays. Mixpanel is best for funnels and retention for apps and asking questions about user behaviour in your own words.

Which is cheaper, Contentsquare (formerly Hotjar) or Mixpanel?

Contentsquare (formerly Hotjar): There's a free plan, and paid plans start at From $39/mo. Mixpanel: There's a free plan, and paid plans start at First 1M events free.

Which is easier to use, Contentsquare (formerly Hotjar) or Mixpanel?

Contentsquare (formerly Hotjar) rates highest for ease of use in our scores. Store owners, marketers and UX teams who want to see and hear why visitors leave, with surveys alongside the recordings.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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