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Side-by-side comparison · Sales & Customer Support

Hiver vs Hyperbound vs Yoodli

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Hiver

3.9

From $25/user/mo

Hyperbound

4.1

Free to start

Yoodli

4.1

From $8/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: Small and mid-sized teams who answer customers or suppliers from a shared Gmail address and want structure without leaving Gmail.

Pick it if: Sales managers and enablement teams onboarding and coaching reps on calls.

Pick it if: Professionals, founders and sales teams who want to practise pitches, presentations and hard conversations out loud.

Overview

AttributeHiverHyperboundYoodli
In one lineShared inbox and helpdesk that runs inside Gmail, with AI that drafts and answers replies.AI sales role-play: practise cold calls and objections with realistic AI buyers.AI speaking coach: role-play pitches and hard conversations and get feedback on delivery.
Pricing modelPaidFreemiumFreemium
Starting price$25/user/moFree$8/mo
Free plan No Yes Yes
Works with Claude Code Yes No No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeHiverHyperboundYoodli
Overall rating3.94.14.1
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.0
4.0
4.0
Output qualityHow good the results are before you fix them.
3.5
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.0
3.5
4.0
Speed & reliabilityHow fast it is and how often it falls over.
3.5
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeHiverHyperboundYoodli
Access & platform
Free plan No Yes Yes
Mobile app Yes––
Desktop app–––
Browser extension Yes Yes–
API access Yes––
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files–– Yes
Understands images–––
Makes images No No No
Makes video No No No
Writes code No No No
Runs agents or automations Yes Yes–
Learns your brand or style–––
Works in many languages–– Yes
Capabilities score7/ 176/ 176/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeHiverHyperboundYoodli
Plans

Growth

$25/user/mo billed yearly, or $35 monthly

Small teams running one or two shared inboxes.

Free

Free

Trying AI role-play with a few reps.

Starter

Free

Trying it once or twice.

ProOur pick

$55/user/mo billed yearly, or $65 monthly

Support teams that need targets and connected tools.

PracticeOur pick

Custom per user

Teams that want reps rehearsing on AI.

ProOur pick

$8/mo billed yearly

Individuals practising most weeks.

Elite

$85/user/mo billed yearly, or $95 monthly

Larger teams wanting AI quality checks and tighter security.

Perform

Custom per user

Teams that also want real calls scored and coached.

Advanced

$20/mo billed yearly

Heavy individual users who want privacy.

Business

Custom per seat, billed yearly

Sales and training teams.

Enterprise

Custom

Very large organisations.

Which plan to pickGrowth is enough for a small team that just needs a tidy shared inbox with AI help. Choose Pro if you need response-time targets, CRM or Shopify data next to each email, or the API. Voice is an add-on at $30 per seat.Run the free role-plays with two or three reps first. If they keep using them, Practice covers rehearsal; only pay for Perform if you do not already have Gong or another call recorder.Individuals should take Pro on the yearly plan; it is cheap and ten sessions a week is plenty. Teams wanting their own sales scenarios need Business.

Key features

AttributeHiverHyperboundYoodli
Standout features
  • Shared inbox in Gmail
  • AI agents
  • AI copilot
  • Collaboration
  • Hiver Omni
  • AI buyer role-plays
  • Custom personas
  • Scorecards
  • Real call scoring
  • Manager dashboards
  • AI role-plays
  • Delivery feedback
  • Upload real recordings
  • Custom rubrics
  • Manager dashboards

Pros and cons

AttributeHiverHyperboundYoodli
Pros
  • Almost no training: the team keeps working in Gmail
  • AI agents and copilot included from the cheapest plan
  • Good for non-support teams like finance and HR
  • Cheaper than Zendesk or Intercom for small teams
  • 24/7 support on every plan
  • Very realistic AI buyers that react to what you say
  • Useful free plan with ready-made role-plays
  • Clear scoring that shows reps what to fix
  • Saves managers hours of live role-play
  • Very easy to start: just talk
  • Cheap personal plans
  • Covers pitches, interviews and hard conversations, not only sales
  • Feedback on real recordings, not just practice
Cons
  • Gmail add-on can be slow, lose connection or log users out
  • Search and formatting are weaker than in a full helpdesk
  • Key integrations and the API only start on Pro
  • Seats sold in blocks, with a two-seat minimum
  • No public pricing for team plans
  • Custom personas and scorecards take setup time
  • Built for sales teams, not individuals practising on their own
  • Free plan is only five sessions in total
  • Delivery feedback is general unless you build custom rubrics
  • Team pricing is not public

Who each one is for

AttributeHiverHyperboundYoodli
Best for
  • Running support@ or info@ as a team
  • Assigning and tracking customer emails
  • Finance and HR shared mailboxes
  • AI-drafted email replies
  • Teams that want to stay in Gmail
  • Practising cold calls before going live
  • Onboarding new sales reps faster
  • Drilling objection handling
  • Scoring calls against a scorecard
  • Rehearsing a pitch or presentation
  • Cutting filler words and rambling
  • Practising tough conversations
  • Sales and onboarding role-plays for teams
You'll find it used by
  • Customer support teams
  • Finance and accounts teams
  • Operations teams
  • Logistics companies
  • Agencies
  • Sales development reps
  • Account executives
  • Sales managers
  • Sales enablement teams
  • Sales teams
  • Founders
  • Job seekers
  • Managers
  • Learning and development teams

Questions people ask

Which is better, Hiver, Hyperbound or Yoodli?

They tie on our overall rating (Hiver 3.9/5, Hyperbound 4.1/5 and Yoodli 4.1/5). Hiver is best for running support@ or info@ as a team and assigning and tracking customer emails. Hyperbound is best for practising cold calls before going live and onboarding new sales reps faster. Yoodli is best for rehearsing a pitch or presentation and cutting filler words and rambling.

Which is cheaper, Hiver, Hyperbound or Yoodli?

Hiver: There's no free plan. Paid plans start at $25/user/mo. Hyperbound: It's free to use. Yoodli: There's a free plan, and paid plans start at $8/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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