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Side-by-side comparison · Productivity & Notes

Heidi vs Jotform AI Agents vs Notion

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Heidi

4.2

Free to start

Jotform AI Agents

4.0

From $34/mo

Best overall

Notion

4.3

From $10/member/mo

Comparing 3 tools, the maximum.

At a glance

Pick it if: GPs, specialists, psychologists and allied health practitioners who spend their evenings writing up notes.

Pick it if: Small businesses, clinics, schools and nonprofits that collect information from customers and answer the same questions every day.

Best overallBest value

Pick it if: Anyone who wants one place for their notes, plans and team knowledge, from solo creators to whole companies.

Overview

AttributeHeidiJotform AI AgentsNotion
In one lineAI medical scribe that listens to a consult and writes the notes and letters.Builds AI agents that answer customers and fill in forms by chat, phone, SMS or WhatsApp.One workspace for notes, docs, wikis and project tracking, with AI built in.
Pricing modelFreemiumFreemiumFreemium
Starting priceFree$34/mo$10/member/mo
Free plan Yes Yes Yes
Works with Claude Code No Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeHeidiJotform AI AgentsNotion
Overall rating4.24.04.3Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.0
5.0
Output qualityHow good the results are before you fix them.
4.0
3.5
4.5
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
4.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeHeidiJotform AI AgentsNotion
Access & platform
Free plan Yes Yes Yes
Mobile app Yes Yes Yes
Desktop app Yes– Yes
Browser extension Yes– Yes
API access– Yes Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes Yes Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files Yes Yes Yes
Understands images–– Yes
Makes images No No No
Makes video No No No
Writes code No– Yes
Runs agents or automations– Yes Yes
Learns your brand or style Yes– No
Works in many languages Yes Yes Yes
Capabilities score10/ 179/ 1713/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeHeidiJotform AI AgentsNotion
Plans

Free

Free

A single clinician trying it on real consults.

Starter

Free

Testing an agent on a small site.

Free

Free

One person getting organised.

ClinicianOur pick

See website (14-day free trial)

A clinician who uses it every day.

BronzeOur pick

$34/mo billed yearly ($39 monthly)

A small business going live.

Plus

$10/member/mo billed yearly

Small teams who want shared docs without the AI.

Practice

Custom

Clinics with several practitioners.

Silver

$39/mo billed yearly ($49 monthly)

Busier businesses.

BusinessOur pick

$20/member/mo billed yearly

Teams who want the AI properly switched on.

Enterprise

Custom

Health services and large groups.

Gold

$99/mo billed yearly ($129 monthly)

High-volume teams.

Enterprise

Custom

Larger companies with security and compliance needs.

Enterprise

Custom

Large organisations.

Which plan to pickStart on Free for a couple of weeks of real consults. If it saves you time every day, trial the Clinician plan; if you need notes to flow into your practice software or want one bill for the clinic, ask about Practice.Test on the free plan, then move to Bronze to remove branding and lift the limits. Silver costs little more yearly and gives 2.5 times the conversations, so pick it if you're near the Bronze cap.Solo users can stay on Free for a long time. For a team the honest answer is Business, because Plus leaves out the AI that makes Notion interesting now. Note that yearly billing is what gets you the $10 and $20 prices, and monthly billing costs more.

Key features

AttributeHeidiJotform AI AgentsNotion
Standout features
  • Ambient scribe
  • Templates
  • Letters and documents
  • Ask Heidi
  • Dictation
  • Practice controls
  • Train on your content
  • Many channels
  • Takes actions
  • Human handoff
  • Templates
  • Pages and databases
  • Notion AI and Agent
  • AI Meeting Notes
  • Templates
  • Sites and forms
  • Claude connection

Pros and cons

AttributeHeidiJotform AI AgentsNotion
Pros
  • Real free plan that a clinician can use day to day
  • Notes follow your own templates, not a generic format
  • Letters and summaries come from the same session
  • Works on phone, desktop and in the browser
  • Built for Australian, UK and US clinical settings
  • Very quick to set up without technical help
  • One agent across chat, phone, SMS and messaging apps
  • Ties directly into forms, bookings and submissions
  • Usable free plan and fair prices for small businesses
  • Replaces a handful of separate apps with one workspace
  • Databases are flexible enough to model almost any business process
  • Generous free plan for individuals
  • Official Claude connection makes it a shared memory for your AI tools
  • Huge template library and community
Cons
  • Every note needs checking: users report missed details and occasional invented content
  • Paid prices are no longer published, and third-party reports suggest they have risen
  • EHR sync and organisation-wide privacy agreements only come on Practice and Enterprise
  • Recent reviews mention slower support and template bugs as the company has grown
  • Answers can be thin or wrong on complex questions
  • Limits are shared with forms and jump in big steps between plans
  • Support can be slow at busy times
  • Less depth than dedicated support platforms like Intercom
  • No imposed structure, so workspaces get messy without discipline
  • The useful AI is held back for the $20 Business plan
  • Can feel slow with large databases and on patchy connections
  • Offline support is still limited
  • Easy to spend more time organising Notion than doing the work

Who each one is for

AttributeHeidiJotform AI AgentsNotion
Best for
  • Writing up consult notes
  • Drafting referral and specialist letters
  • Solo clinicians and small practices
  • Allied health and GP templates
  • Website chat that answers FAQs and captures leads
  • Client intake and registration
  • Booking appointments by chat or phone
  • Turning a long form into a conversation
  • Team wikis and documentation
  • Personal notes and planning
  • Content calendars
  • Lightweight project tracking
  • A knowledge base Claude can read
You'll find it used by
  • GPs
  • Specialists
  • Psychologists
  • Physios and allied health
  • Medical practices
  • Small businesses
  • Clinics
  • Schools
  • Nonprofits
  • Agencies
  • Startups
  • Marketers
  • Agencies
  • Solo founders
  • Students

Questions people ask

Which is better, Heidi, Jotform AI Agents or Notion?

Notion scores highest overall in our ratings (Heidi 4.2/5, Jotform AI Agents 4.0/5 and Notion 4.3/5). Heidi is best for writing up consult notes and drafting referral and specialist letters. Jotform AI Agents is best for website chat that answers FAQs and captures leads and client intake and registration. Notion is best for team wikis and documentation and personal notes and planning.

Which is cheaper, Heidi, Jotform AI Agents or Notion?

Heidi: It's free to use. Jotform AI Agents: There's a free plan, and paid plans start at $34/mo. Notion: There's a free plan, and paid plans start at $10/member/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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