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Side-by-side comparison · Productivity & Notes

Granola vs Shortwave vs Smartsheet

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Granola

4.4

From $14/user/mo

Shortwave

4.2

From $18/mo

Smartsheet

3.7

From $9/member/mo

Comparing 3 tools, the maximum.

At a glance

Best overallEasiest to use

Pick it if: Founders, consultants and managers who sit in back-to-back calls and hate the awkward recording bot.

Pick it if: Busy Gmail and Google Workspace users who want AI to search, sort and draft their email.

Pick it if: Operations, PMO and project teams who think in spreadsheets and need Gantt charts, reports and approvals.

Overview

AttributeGranolaShortwaveSmartsheet
In one lineTakes meeting notes from your computer's audio, so no bot ever joins the call.AI email app for Gmail that searches, sorts, drafts and acts on your inbox for you.Spreadsheet-style project tracking with AI for formulas, summaries and dashboards.
Pricing modelFreemiumFreemiumPaid
Starting price$14/user/mo$18/mo$9/member/mo
Free plan Yes Yes No
Works with Claude Code Yes No Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeGranolaShortwaveSmartsheet
Overall rating4.4Winner4.23.7
Ease of useHow quickly someone non-technical gets value from it.
5.0
4.0
3.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
4.5
Output qualityHow good the results are before you fix them.
4.5
4.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.0
4.0
3.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0
3.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeGranolaShortwaveSmartsheet
Access & platform
Free plan Yes Yes No
Mobile app Yes Yes Yes
Desktop app Yes Yes Yes
Browser extension No––
API access Yes– Yes
Teams & business
Team workspace Yes Yes Yes
Enterprise plan or SSO Yes– Yes
Connects to other apps Yes Yes Yes
Open source or self-hosted No No No
AI abilities
Works with your files No Yes Yes
Understands images No––
Makes images No No No
Makes video No No No
Writes code No––
Runs agents or automations No Yes No
Learns your brand or style No Yes–
Works in many languages Yes Yes Yes
Capabilities score8/ 179/ 178/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeGranolaShortwaveSmartsheet
Plans

Basic

Free

Trying it, or anyone who only needs the last month of notes.

Free

Free

Trying it on your Gmail inbox.

Pro

$9/member/mo billed yearly ($12 monthly)

Individuals and small teams of up to 10.

BusinessOur pick

$14/user/mo

Anyone in regular client or sales calls.

ProOur pick

$18/mo

Individuals who use the AI daily.

BusinessOur pick

$19/member/mo billed yearly ($24 monthly)

Teams running several projects together.

Enterprise

$35/user/mo

Companies that need admin control over who records what.

Business

$30/seat/mo

Teams who share threads and need more AI.

Enterprise

Custom

Larger organisations needing admin and security controls.

Premier

$45/seat/mo

Heavy users with complex email workflows.

Advanced Work Management

Custom

PMOs managing large portfolios.

Max

$120/seat/mo

People who live in email all day.

Which plan to pickStart on Basic and see how it fits your week. If you find yourself wanting a call from six weeks ago, that's your signal to move to Business. Enterprise is only for IT-managed rollouts.Start on Free for a week to see if you like the app. Pro is enough for most individuals; pick Business only if you share threads with a team. Every paid plan has a 14-day free trial.Business is where Smartsheet's reporting and approvals pay off for a team. Pro suits one person or a very small team. Use the 30-day trial on a real project before you commit to a yearly plan.

Key features

AttributeGranolaShortwaveSmartsheet
Standout features
  • Bot-free capture
  • Notes built on yours
  • Ask across meetings
  • Templates
  • Phone apps
  • Claude connection
  • AI search
  • Shortwave Agent
  • Bundles and splits
  • Writes like you
  • Emails as tasks
  • Team features
  • Grid, Gantt, board and calendar
  • AI formulas and analysis
  • AI dashboards and summaries
  • Forms and automations
  • Reports across sheets
  • Connections to other AI tools

Pros and cons

AttributeGranolaShortwaveSmartsheet
Pros
  • No bot in the call keeps clients and candidates relaxed
  • Notes read like something you wrote, not a wall of transcript
  • Quick to set up and almost nothing to learn
  • Cross-meeting chat is genuinely useful for follow-ups
  • Phone apps cover in-person meetings
  • Excellent natural-language email search
  • Assistant can act on your inbox, not just draft
  • Real free plan, and cheaper than Superhuman
  • Apps on every platform
  • Useful team features for shared threads
  • Familiar spreadsheet layout for Excel users
  • Strong Gantt charts, dependencies and cross-project reporting
  • AI makes formulas and dashboards much easier
  • Mature automations, forms and approvals
Cons
  • No video recording or shareable clips
  • The free plan locks notes older than 30 days
  • No annual discount shown, so $14 a user adds up for a team
  • Needs the desktop app running; it won't record from a phone call on your laptop if the app is closed
  • Native support for Gmail and Google Workspace only
  • AI quota on lower plans runs out for heavy users
  • Means switching email apps, which takes adjustment
  • Free plan adds a "Sent with Shortwave" signature and keeps only 90 days of search history
  • No free plan, and customers report big cost jumps under newer pricing
  • Interface feels dated and has a learning curve for non-spreadsheet people
  • Large sheets can be slow
  • Paid features split across tiers and add-ons

Who each one is for

AttributeGranolaShortwaveSmartsheet
Best for
  • Client and sales calls
  • Interviews and one-on-ones
  • Bot-free recording
  • Asking questions across past meetings
  • Finding old emails by describing them
  • Clearing a cluttered Gmail inbox quickly
  • Drafting replies in your own style
  • Small teams sharing and commenting on threads
  • Replacing Excel project trackers
  • Gantt charts with dependencies
  • Portfolio and PMO reporting
  • Request intake and approvals
You'll find it used by
  • Founders
  • Consultants
  • Managers
  • Sales teams
  • Recruiters
  • Founders
  • Executives
  • Consultants
  • Sales people
  • Small teams
  • Project managers
  • Operations teams
  • PMOs
  • Construction firms
  • IT teams

Questions people ask

Which is better, Granola, Shortwave or Smartsheet?

Granola scores highest overall in our ratings (Granola 4.4/5, Shortwave 4.2/5 and Smartsheet 3.7/5). Granola is best for client and sales calls and interviews and one-on-ones. Shortwave is best for finding old emails by describing them and clearing a cluttered Gmail inbox quickly. Smartsheet is best for Replacing Excel project trackers and gantt charts with dependencies.

Which is cheaper, Granola, Shortwave or Smartsheet?

Granola: There's a free plan, and paid plans start at $14/user/mo. Shortwave: There's a free plan, and paid plans start at $18/mo. Smartsheet: There's no free plan. Paid plans start at $9/member/mo.

Which is easier to use, Granola, Shortwave or Smartsheet?

Granola rates highest for ease of use in our scores. Founders, consultants and managers who sit in back-to-back calls and hate the awkward recording bot.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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