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Side-by-side comparison · Productivity & Notes

Fathom vs Glean

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Fathom

4.2

From $20/mo

Glean

4.0

Free to start

Comparing 2 tools. Add one more if you like.

At a glance

Best overallBest value

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Pick it if: Mid-size and large companies whose knowledge is scattered across many apps and teams.

Overview

AttributeFathomGlean
In one lineRecords your video calls and sends you a summary, action items and transcript.Searches and answers questions across all your company's apps, with agents on top.
Pricing modelFreemiumPaid
Starting price$20/moSee website
Free plan Yes No
Works with Claude Code Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeFathomGlean
Overall rating4.2Winner4.0
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
4.5
4.5
Output qualityHow good the results are before you fix them.
3.5
4.0
Value for moneyWhat you get for the price, including the free plan.
4.5
3.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeFathomGlean
Access & platform
Free plan Yes No
Mobile app– Yes
Desktop app Yes–
Browser extension– Yes
API access Yes Yes
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes Yes
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files No Yes
Understands images No–
Makes images No No
Makes video No No
Writes code No–
Runs agents or automations No Yes
Learns your brand or style No–
Works in many languages Yes Yes
Capabilities score7/ 179/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeFathomGlean
Plans

FreeOur pick

Free

Anyone who wants every call recorded without paying.

EnterpriseOur pick

Custom

Companies with roughly 100 or more staff.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Which plan to pickMost people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.There is only a quoted enterprise contract. Ask for a pilot on your own data before committing, and compare the quote against Microsoft 365 Copilot or Gemini if you already pay for one of them.

Key features

AttributeFathomGlean
Standout features
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection
  • Search across every app
  • Assistant with sources
  • Permission-aware
  • Agents
  • Choice of models
  • API and MCP

Pros and cons

AttributeFathomGlean
Pros
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
  • Very broad set of connectors across vendors
  • Keeps each app's access rights
  • Answers link back to sources so people can check them
  • Agents work on real company data
  • Strong security and compliance credentials
Cons
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team
  • No public pricing, no small-team plan and high reported minimums
  • Long sales and setup process before staff see value
  • Answer quality depends on tidy, current documents
  • Overlaps heavily with Microsoft 365 Copilot or Gemini if you already pay for one

Who each one is for

AttributeFathomGlean
Best for
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
  • Finding information across many company apps
  • Onboarding new staff faster
  • Support and sales teams answering questions
  • Building internal agents on company data
You'll find it used by
  • Sales teams
  • Customer success
  • Agencies
  • Coaches
  • IT teams
  • Support teams
  • Sales teams
  • Engineering teams
  • HR and people teams

Questions people ask

Which is better, Fathom or Glean?

Fathom scores highest overall in our ratings (Fathom 4.2/5 and Glean 4.0/5). Fathom is best for recording sales and client calls and sharing call clips with the team. Glean is best for finding information across many company apps and onboarding new staff faster.

Which is cheaper, Fathom or Glean?

Fathom: There's a free plan, and paid plans start at $20/mo. Glean: Pricing isn't published; check the vendor's site for a quote.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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