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Side-by-side comparison · Productivity & Notes

Fathom vs Fireflies.ai

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Best overall

Fathom

4.2

From $20/mo

Fireflies.ai

3.8

From $18/seat/mo

Comparing 2 tools. Add one more if you like.

At a glance

Best overallBest valueEasiest to use

Pick it if: Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

Pick it if: Sales, recruiting and client teams who want every call recorded, searchable and pushed into their other tools.

Overview

AttributeFathomFireflies.ai
In one lineRecords your video calls and sends you a summary, action items and transcript.A meeting bot that records, transcribes and summarises your calls in 100+ languages.
Pricing modelFreemiumFreemium
Starting price$20/mo$18/seat/mo
Free plan Yes Yes
Works with Claude Code Yes Yes

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeFathomFireflies.ai
Overall rating4.2Winner3.8
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.0
FeaturesHow completely it covers the job it's built for, and how well the pieces fit together.
4.5
4.5
Output qualityHow good the results are before you fix them.
3.5
3.5
Value for moneyWhat you get for the price, including the free plan.
4.5
3.5
Speed & reliabilityHow fast it is and how often it falls over.
4.0
3.5

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeFathomFireflies.ai
Access & platform
Free plan Yes Yes
Mobile app– Yes
Desktop app Yes Yes
Browser extension– Yes
API access Yes Yes
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes Yes
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files No Yes
Understands images No No
Makes images No No
Makes video No No
Writes code No No
Runs agents or automations No Yes
Learns your brand or style No No
Works in many languages Yes Yes
Capabilities score7/ 1711/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeFathomFireflies.ai
Plans

FreeOur pick

Free

Anyone who wants every call recorded without paying.

Free

Free

Trying it on a handful of meetings.

Premium

$20/mo, or $16/mo billed yearly

One person who wants the fuller summaries every time.

ProOur pick

$18/seat/mo, or $10/seat/mo billed yearly

Individuals and small teams recording most of their calls.

Team

$19/user/mo, or $15/user/mo billed yearly

Small teams sharing calls with each other.

Business

$29/seat/mo, or $19/seat/mo billed yearly

Teams that want video recordings and team analytics.

Business

$34/user/mo, or $25/user/mo billed yearly

Sales teams living in a CRM.

Enterprise

$39/seat/mo billed yearly

Larger companies with IT and compliance needs.

Enterprise

Custom

Larger organisations needing SSO and rollout help.

Which plan to pickMost people should simply use Free; it covers more than the paid tiers of its rivals. Only move to Team or Business when several people need to search each other's calls or you want notes landing in HubSpot or Salesforce without lifting a finger.Pro on yearly billing is the sweet spot: $10 a seat removes the storage cap and turns on integrations. Only step up to Business if you need video recordings or want to see team talk-time and coaching stats. Monthly billing costs nearly twice as much, so commit for a year once you know you'll use it.

Key features

AttributeFathomFireflies.ai
Standout features
  • Unlimited free recording
  • Summaries and action items
  • Clips and playlists
  • Ask Fathom
  • CRM sync
  • Claude connection
  • Meeting bot
  • Search and AskFred
  • 100+ languages
  • Integrations
  • Fireflies Talk
  • MCP server

Pros and cons

AttributeFathomFireflies.ai
Pros
  • Unlimited free recordings and transcripts, no catch
  • Video means you can replay and clip moments, not just read about them
  • Summaries arrive almost instantly after the call
  • CRM sync is the real thing for sales teams
  • Official Claude connection
  • Works across Zoom, Meet, Teams, uploads and phone recordings
  • Over 100 languages
  • Huge list of integrations, including CRMs and applicant tracking
  • Search and AskFred make old meetings easy to find
  • Official MCP server for Claude and other AI tools
Cons
  • A recording bot joins most calls and some clients find it off-putting
  • Built for video calls; in-person meetings are not its strength
  • The fuller AI summaries are capped unless you pay
  • Pricing tiers are confusing, with Premium costing more than Team
  • The bot auto-joins calendar meetings and can turn up where it isn't wanted
  • Free plan storage and summaries run out quickly
  • Summaries sometimes mislabel speakers or miss the point of a messy call
  • Some users report missed or cut-off recordings and slow support
  • Facing an Illinois class action over voiceprints, which matters if you record clients

Who each one is for

AttributeFathomFireflies.ai
Best for
  • Recording sales and client calls
  • Sharing call clips with the team
  • Pushing notes into a CRM
  • Free unlimited transcripts
  • Recording and summarising client calls
  • Searching across months of meetings
  • Pushing call notes into a CRM
  • Multilingual teams
  • Transcribing uploaded audio
You'll find it used by
  • Sales teams
  • Customer success
  • Agencies
  • Coaches
  • Sales teams
  • Recruiters
  • Customer success
  • Agencies
  • Consultants

Questions people ask

Which is better, Fathom or Fireflies.ai?

Fathom scores highest overall in our ratings (Fathom 4.2/5 and Fireflies.ai 3.8/5). Fathom is best for recording sales and client calls and sharing call clips with the team. Fireflies.ai is best for recording and summarising client calls and searching across months of meetings.

Which is cheaper, Fathom or Fireflies.ai?

Fathom: There's a free plan, and paid plans start at $20/mo. Fireflies.ai: There's a free plan, and paid plans start at $18/seat/mo.

Which is easier to use, Fathom or Fireflies.ai?

Fathom rates highest for ease of use in our scores. Sales and customer-facing teams who want every call recorded and summarised without paying per seat to start.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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