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Side-by-side comparison · Sales & Customer Support

Chatbase vs Yoodli

Everything that matters when choosing between them, in one place: our rating, what each can do, what they cost, and the trade-offs.

Chatbase

3.7

From $32/mo

Best overall

Yoodli

4.1

From $8/mo

Comparing 2 tools. Add one more if you like.

At a glance

Pick it if: Small businesses and online stores that want an AI chatbot answering questions on their website without hiring a developer.

Best overallBest value

Pick it if: Professionals, founders and sales teams who want to practise pitches, presentations and hard conversations out loud.

Overview

AttributeChatbaseYoodli
In one linePuts an AI chatbot on your website that answers from your own docs and pages.AI speaking coach: role-play pitches and hard conversations and get feedback on delivery.
Pricing modelPaidFreemium
Starting price$32/mo$8/mo
Free plan No Yes
Works with Claude Code Yes No

Rating breakdown

Our scores out of 5. The higher bar in each row is highlighted.

AttributeChatbaseYoodli
Overall rating3.74.1Winner
Ease of useHow quickly someone non-technical gets value from it.
4.5
4.5
FeaturesHow completely it covers its own job, and how well the pieces fit together.
3.5
4.0
Output qualityHow good the results are before you fix them.
3.5
4.0
Value for moneyWhat you get for the price, including the free plan.
3.0
4.0
Speed & reliabilityHow fast it is and how often it falls over.
4.0
4.0

Feature comparison

A tick means it does this today. A dash means we haven't checked.

AttributeChatbaseYoodli
Access & platform
Free plan No Yes
Mobile app––
Desktop app––
Browser extension––
API access Yes–
Teams & business
Team workspace Yes Yes
Enterprise plan or SSO Yes Yes
Connects to other apps Yes Yes
Open source or self-hosted No No
AI abilities
Works with your files Yes Yes
Understands images––
Makes images No No
Makes video No No
Writes code No No
Runs agents or automations Yes–
Learns your brand or style Yes–
Works in many languages Yes Yes
Capabilities score8/ 176/ 17

Pricing

Plans as listed on each vendor's site when we last checked. Confirm before you buy.

AttributeChatbaseYoodli
Plans

Hobby

$32/mo billed yearly, or $40 monthly

A small site with light chat traffic.

Starter

Free

Trying it once or twice.

StandardOur pick

$120/mo billed yearly, or $150 monthly

Businesses with steady daily chats.

ProOur pick

$8/mo billed yearly

Individuals practising most weeks.

Pro

$400/mo billed yearly, or $500 monthly

Busy sites and support teams.

Advanced

$20/mo billed yearly

Heavy individual users who want privacy.

Enterprise

Custom

Larger companies needing security and white-labelling.

Business

Custom per seat, billed yearly

Sales and training teams.

Enterprise

Custom

Very large organisations.

Which plan to pickStart on the 7-day trial and watch how fast credits go with your real traffic. Hobby works for a small site; most businesses with daily customer chats need Standard. Each extra agent is $300 a year, and removing the Chatbase badge is $1,188 a year.Individuals should take Pro on the yearly plan; it is cheap and ten sessions a week is plenty. Teams wanting their own sales scenarios need Business.

Key features

AttributeChatbaseYoodli
Standout features
  • Train on your content
  • Website widget
  • Actions
  • Messaging channels
  • Hand-off and analytics
  • AI role-plays
  • Delivery feedback
  • Upload real recordings
  • Custom rubrics
  • Manager dashboards

Pros and cons

AttributeChatbaseYoodli
Pros
  • Live on a website in under an hour with no code
  • Good answers from your own content for simple questions
  • Works on WhatsApp, Messenger and Instagram as well as your site
  • API for developers who want to build on it
  • Very easy to start: just talk
  • Cheap personal plans
  • Covers pitches, interviews and hard conversations, not only sales
  • Feedback on real recordings, not just practice
Cons
  • Credit-based pricing is hard to forecast and the bot stops when credits run out
  • Top-ups, extra agents and badge removal add noticeable cost
  • No free plan, only a 7-day trial
  • Users report slow billing and support responses
  • Not a helpdesk: no full inbox, ticketing or team reporting
  • Free plan is only five sessions in total
  • Delivery feedback is general unless you build custom rubrics
  • Team pricing is not public

Who each one is for

AttributeChatbaseYoodli
Best for
  • Website FAQ and support chatbot
  • Answering questions from your docs and policies
  • Capturing leads from website visitors
  • Chatbots on WhatsApp and Messenger
  • Rehearsing a pitch or presentation
  • Cutting filler words and rambling
  • Practising tough conversations
  • Sales and onboarding role-plays for teams
You'll find it used by
  • Small businesses
  • Online stores
  • Software companies
  • Agencies
  • Course creators
  • Sales teams
  • Founders
  • Job seekers
  • Managers
  • Learning and development teams

Questions people ask

Which is better, Chatbase or Yoodli?

Yoodli scores highest overall in our ratings (Chatbase 3.7/5 and Yoodli 4.1/5). Chatbase is best for Website FAQ and support chatbot and answering questions from your docs and policies. Yoodli is best for rehearsing a pitch or presentation and cutting filler words and rambling.

Which is cheaper, Chatbase or Yoodli?

Chatbase: There's no free plan. Paid plans start at $32/mo. Yoodli: There's a free plan, and paid plans start at $8/mo.

How we compare

Ratings are our own, from using each tool, across ease of use, features, output quality, value for money, speed & reliability.

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